A: Hi, Linda. If you mean that the Wemo Light Switch do not turn ON and OFF anymore, then please give us a call so we can help check it properly. Here’s our hotline number: https://bit.ly/38pr4Gn
A: I have three of these and have not had that problem. Does it not respond directly from the Wemo app or from a Wemo timer Rule? Will it turn off and on manually? I recommend you contact Wemo support with problem specifics. May be a defective device.
A: Hi. Get in touch with us at WemoCares@belkin.com so that we can have our Second Level Technicians assist you with the challenges that you are experiencing. Don't forget to include your contact details and the link to this post as a reference.
A: Hi. We'd like to get more info about your question so that we can provide the correct info. Just send us an email at WemoCares@belkin.com along with the link to this post as a reference.
A: Item replaces ONE WALL SWITCH., and will operate whatever the previous switch controlled.
A: Only controls one circuit.
A: The switch must have the neutral power wire (needs both white and black wires) since it needs power constantly to work properly with WiFi connection.
A: Yes, Chick. The neutral wire is needed as it carries currents back to the power source to better control and regulate the voltage.