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Internet #202555718

Model #ARC-12SDH

12,000 BTU Portable Air Conditioner with Dehumidifier, Heat and Remote

  • Cools rooms up to 400 sq. ft.
  • 3 fan speeds for preferred airflow
  • Includes a remote and timer for convenience
  • See More Details

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Product Overview

With this new Eco-friendly CFC free, lead free and high energy efficiency portable air conditioner, you can stay cool while keeping with better environmental standards and reducing energy consumption. This Whynter GREEN ARC-12SDH portable air conditioner features the ECO-FRIENDLY CFC free GREEN R-410A refrigerant and lead free RoHS compliant components. This unit features the patented advance auto drain technology, which uses and recycles moisture collected during the cooling process to produce cool air. The dual hose operation provides fast cooling.
  • AWARD WINNING : 1. Good Housekeeping's "Best Portable Air Conditioners to Buy in 2019" 2. Consumer Report's 2019 Top 2 highest Score
  • 12,000 BTU (ASHRAE) / 7,900 BTU (SACC) cooling capacity
  • Casters for easy mobility
  • 3 fan speeds
  • Full thermostatic control (61°F - 89°F cooling)/ (61°F - 77°F heating)
  • Digital display allows precise temperature control
  • 24 hour programmable timer
  • Remote control lets you easily adjust the temperature and function mode
  • Activated carbon air filter removes odor and smoke and a washable pre-filter
  • Auto restart after power outage
  • 96 Pints/day dehumidifying capacity
  • Patented auto drain function fully exhausts all condensate automatically in most environments
  • Full installation set includes extendable exhaust and intake hose (up to 60") and window kit (up to 46") Max. window kit length = 46" , Min. window kit length = 20".
  • Cools/heats up to a 400 sq. ft. space (ambient temperature and humidity may influence optimum performance)
  • Four operational modes: air conditioner, heater, fan or dehumidifier
  • Eco-friendly CFC free Green R-410A refrigerant
  • Which type of air conditioner is best for your home?
  • Click here for more information on Electronic Recycling Programs

Info & Guides

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12,000 BTU Portable Air Conditioner with Dehumidifier, Heat and Remote
12,000 BTU Portable Air Conditioner with Dehumidifier and Remote
BrandWhynterWhynterWhynterWhynter
NameElite 12,000 BTU Dual Hose Digital Portable Air Conditioner with Heat/Drain Pump and DehumidifierEco-Friendly 13,000 BTU Dual Hose Portable Air Conditioner with Dehumidifier12,000 BTU Portable Air Conditioner with Dehumidifier, Heat and Remote12,000 BTU Portable Air Conditioner with Dehumidifier and Remote
Price
Ratings
(159)
(193)
(344)
(99)
Heater IncludedWith HeaterWithout HeaterWith HeaterWithout Heater
Cooling Area (Sq. Ft.)400425400400
Vent Hose Exhaust ConfigurationDual HoseDual HoseDual HoseDual Hose
Air Conditioner FeaturesAdjustable Humidistat,Automatic Shutoff,Drain Hose Connection,TimerAdjustable Humidistat,Automatic Shutoff,TimerAdjustable Humidistat,Automatic Shutoff,TimerAdjustable Humidistat,Automatic Shutoff,Timer
IncludedCasters,Drain Hose Included,Remote ControlCasters,Remote Control,Window Venting Kit IncludedCasters,Remote Control,Window Venting Kit IncludedCasters,Remote Control,Window Venting Kit Included
View ProductView ProductView ProductView Product

Specifications

Dimensions

Product Depth (in.)
16.5
Product Height (in.)
34
Product Width (in.)
20 in

Details

Adjustable Humidistat
Yes
Air Conditioner Features
Adjustable Humidistat,Automatic Shutoff,Timer
Air Conditioner Product Type
Portable Unit
Air direction/circulation
2-way
Amperage (amps)
10.5
Appliance Category
A/Cs and Fans
BTU Cooling Rating (ASHRAE)
12000 BTU
BTU Cooling Rating (DOE SACC)
12000 BTU
BTU Heat Rating
11000 BTU
Color Family
White
Combined Energy Efficiency Ratio (CEER)
6.97
Commercial/Residential
Residential
Commercial/Residential Use
Residential
Controls
Digital
Cooling Area (Sq. Ft.)
400
Cord Length (ft.)
6.5
Decibel (Sound) Rating
56 dBA
Decibel Rating
56 dBA
Dehumidifier Included
With Dehumidifier
Energy Efficiency Ratio (EER)
10.91
Filter Type
Washable
Heater Included
With Heater
Included
Casters,Remote Control,Window Venting Kit Included
Moisture removal capacity (pints/day)
96
Number of cool settings
1
Number of Fan Speeds
3
Product Weight (lb.)
71
Returnable
30-Day
Vent Hose Exhaust Configuration
Dual Hose
Voltage (volts)
115
Wattage (watts)
1100

Warranty / Certifications

Certifications and Listings
UL Listed
Manufacturer Warranty
One year limited warranty

Questions & Answers

89Questions14Answers

Cord burnt out and burnt outlet too, I need a full packaging box

Asked by Yvonne June 14, 2021
0
Answers

why does it shut off both the fan and cooler automatically

Asked by nowoe May 24, 2021
1
Answer

Depending on the version, this air conditioner has a 5° F temperature cushion; if the set temperature is within 5 ° F of the ambient temperature, the fan will switch to low speed and run approximately 5 minutes before it shuts off. The fan will activate again in approximately 15 minutes and run for 1 minute to circulate air in the room and detect the ambient room temperature. If the room temperature is higher than 5° F of the set temperature, the compressor will turn on and the fan will run in the set speed. <br><br> If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com.

can the R-32 refrigerant be recharged if needed?

Asked by TOOHOT May 6, 2021
1
Answer

Portable air conditioners use a closed system compressor where the refrigerant does not need to be refilled. <br><br> If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com.

I need the window asset do you guys have them???

Asked by Rosa April 13, 2021
1
Answer

Hello Rosa, <br><br> To further assist you with parts and accessories, please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com.

The description says 14,000 BTU but in the specification it says. 10,500 BTU (ASHRAE) / 10,000 B...

Asked by Jim April 10, 2021
2
Answers

Remote doesn't work. Heat pump dtays on. Auto doesn't work. Doesn't cool 300 square feet.

Does the auto-drain pump work in the cooling mode? I see that Whynter answered a question that it works in heat mode.

Asked by EdP April 9, 2021
2
Answers

Works cooling mode,is really good,work on my garage

I would like to use this to cool a room which has windows that do not open, but there is a real c...

Asked by JT March 13, 2021
1
Answer

Hello JT, <br><br> At Whynter, we constantly aim to provide superior products and a better customer experience. In order for us to accelerate the answer to this question, we've already created a case within our system under case number: WHYNCASE593464. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com so we can further assist you with the inquiry. Please reference your case number.

I want to put this unit in a cabinet. If I remove the castors how much height will I lose?

Asked by Brad November 3, 2020
2
Answers

The height without the wheels is 34 inches

What would happen if the hoses were vented to a garage instead of an exterior window? Heating and...

Asked by KS November 2, 2020
3
Answers

You would get a LOT of heat exhausted into your garage.

Can you add the 3M Antimicrobial Filter to this unit?

Asked by DC September 15, 2020
1
Answer

Hello DC, <br><br> A 3M Antimicrobial can be installed on this unit. <br><br> Our Consumer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com should you have additional questions.

12,000 BTU Portable Air Conditioner with Dehumidifier, Heat and Remote - page 2

Customer Reviews

  • 3.7
    out of 344 reviews
  • 69% recommend this product
Filter by:
Showing 1-10 of 344 reviews
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Great Unit!
I was tired of the recent heat waves in coastal Southern California, so I decided to go with this unit. It cooled my 600-square-foot apartment down to 73°F in about four hours with an outside temperature of 88°F. It has kept the apartment at a constant 73°F since installation and is quiet and efficient. We’ll see about the products longevity, but so far I am very pleased with this purchase.
by Brock
Response from Whynter Customer ServiceOct 19, 2020
Hello Brock,



Thank you for your feedback on your portable air conditioner. At Whynter, we constantly aim to provide superior products and a better customer experience. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com if you have additional feedback or questions we can assist you with. We are here to provide support and ensure you will be satisfied with your Whynter product. Whynter
3 people found this helpful
Bettter of two portable air conditioners
With my San Francisco Bay Area mobile home sometimes being very hot due to the metal, during cold months I run and daily twice empty my two 60 pint dehumidifiers, and run the Whytner for the family, living room, kitchen, and dining rooms when hot. I appreciate the full evaporation feature, since my other smaller brand master bedroom AC does not have this feature and I have to empty the 2 1/2 gallon catch bucket twice daily. I am considering a second 14,000 btu Whytner AC purchase with exhaust hose insulation, with the smaller AC to be moved to another bedroom. As the owner of three portable air conditioner's, this is the only brand I will be purchasing in the future thanks to its features and efficiency.
by Heatspell
3 people found this helpful
A bit hard to thread the caps onto hoses but overall easy to assemble and has been working great....
A bit hard to thread the caps onto hoses but overall easy to assemble and has been working great. No energy saver but set to temp and only goes to cool mode when needs to but stays on fan always
by Gail
Great solution for warming and cooling our lanai! We have the ezbreeze (plastic) window system ov...
Great solution for warming and cooling our lanai! We have the ezbreeze (plastic) window system over the screens, but in SC it's still too cold in winter and too hot in summer (ezbreeze opened) to be in the room comfortably (as well as for our cat!). We haven't been through summer with it yet, but hoping it will cool at least the same 20 degrees as it's heated the room this winter. The room went from 40 to 60 in the recent cold mornings here! We did buy the 14,000 btu even though the Lanai is only 240 sq ft, due to the lack of insulation in the aluminum and screened Lanai. One "surprise"...we have had to empty the condensation drain every few days. We expected that in summer, but not in winter. I guess it's more humid in the room than we thought! Overall, very happy with the purchase!
by HKS
Very simply put this is the worst designed product I have purchased in some time. The vent hoses ...
Very simply put this is the worst designed product I have purchased in some time. The vent hoses CANNOT be removed without breaking the housing. The Whynter company refuses to acknowledge their poor design (this is a systemic problem reported often said a customer service rep) but they refuse to warranty the broken housing that removing the hose connections causes. In short try another product or manufacturer - one that stands behind it's products because Whynter does NOT!
by phillycheese
Response from Whynter Customer ServiceOct 7, 2019
Hi


Thank you for your feedback on your portable air conditioner. We are sorry the hose connector tabs were damaged when removing the hose. There are instructions in the manual as well as on a sticker on the unit to remove the hose connectors to prevent damage. Whynter, we constantly aim to provide superior products and a better customer experience. Our Consumer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com, should you need support. Whynter
8 people found this helpful
Arrived in good condition, effectively packaged. Well built. The remote is easy to use. Being use...
Arrived in good condition, effectively packaged. Well built. The remote is easy to use. Being used in a living room, that has a very high ceiling. I live in the US southeast, where it gets into high/low 90's, so it does get a test. Winter will be here soon, so I can't review the heat portion yet. I have 2 other portable units, that are not Whynter (1 upstairs) and for me this was a tricky install. A youtube video helped. I notice that the humidity level is less, in a bedroom off the living room. Overall I like this unit. My pics are darker than I had hoped for. Would I buy this Whynter again? Well I'm thinking of selling one of the other units from a recent purchase and replacing it with a Whynter.
by Paul
The main problem with this air conditioner is no matter where you adjust the "flow director," mos...
The main problem with this air conditioner is no matter where you adjust the "flow director," most of the cooled air will go up, and not out. Use this deflector and you can direct the majority of the airflow. After adjusting the slide adjustment to the unit's deflector width, use clear packing tape to secure the sides and you're ready to go! When installed, you'll only be able to open the air conditioner unit's "air deflector' to the second vent opening, but that's OK because most of the air usually went directly up anyway!
by CJN
Maryann is my mom, and she bought this for me after i picked it out, i live in the south and my c...
Maryann is my mom, and she bought this for me after i picked it out, i live in the south and my central air and heating unit went, if you know the heat in the south and the humidity you know its unbearable by july. I love it, the hardest part was putting the filters in correctly, but lol i got it and its working great. I am her daughter and i would highly reccommend this to anyone wow its great, and i love the thermostat it shuts down when temp is met and fan is going, it turns on an off like a reguler thermostat, absolutely love it, thank you... :)
by shanna2000
2 people found this helpful
Product works great and Whytner sales team is wonderful
Product works great and Whytner sales team is wonderful
by Tom
1 person found this helpful
Showing 1-10 of 344 reviews