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Internet #202555704

Model #ARC-14S

14,000 BTU Portable Air Conditioner with Dehumidifier and Remote

  • Keeps you cool while reducing energy consumption
  • Advance auto drain technology uses and recycles moisture
  • 3 fan speeds offer customizable cooling
  • See More Details

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Product Overview

Whynter is going GREEN! With this new Eco-friendly CFC free, lead free and high energy efficiency portable air conditioner, you can stay cool while keeping with better environmental standards and reducing energy consumption. This Whynter GREEN ARC-14S portable air conditioner features the ECO-FRIENDLY CFC free GREEN R-32 refrigerant and RoHS compliant components. This unit features the patented advance auto drain technology, which uses and recycles moisture collected during the cooling process to produce cool air. The dual hose operation provides fast cooling. This unit can cool up to a 500 sq. ft. space (ambient temperature and humidity may influence optimum performance). Comes with a protective cover with pocket that will protect your portable AC unit plus store your exhaust hose, window kit, remote control and user manual when not in use. This protective cover will keep dust and dirt from collecting on the unit while it is in storage.
  • Award Winning: 1. Good Housekeeping's "2020 Best Overall" and "can cool down a room faster than other portable units" 2. Consumer Report's 2020 Highest Score; UL listed
  • Dual hose operation; Cools up to a 500 square feet space(ambient temperature and humidity may influence optimum performance); Dehumidifying capacity: 71 pints per day; Air Flow (at high speed): 430 m3/h / 253 CFM; 3 fan speeds
  • Three operational modes: Air conditioner, dehumidifier or fan; Cooling capacity 14000 BTU (ASHRAE-128 Standard) / 9500 BTU (DOE+ 2017 Standard); Maximum power consumption: 1300 W / 11.6 A.
  • Full thermostatic control (61°F - 89°F) with digital readout, 24 hour programmable timer; Eco-friendly CFC free green R-32 refrigerant; Patented auto drain function fully exhausts all condensate automatically in most environments
  • Includes complete set window kit, remote control, activated carbon air filter, washable pre-filter, user manual and storage bag; Casters for easy mobility
  • Extendable exhaust hose (up to 60″); Window kit dimension: 6.5″ W x 20″ L (minimum), 46″ (maximum); Unit dimensions: 19″ W x 16″ D x 35.5″ H
  • 24 hour programmable timer
  • Remote control lets you easily adjust the temperature and function mode
  • Activated carbon air filter removes odor and smoke and a washable pre-filter
  • Auto restart after power outage
  • 71 Pints/day dehumidifying capacity
  • Patented auto drain function fully exhausts all condensate automatically in most environments
  • Upgraded plastic window kit (46 in.) and extendable exhaust hose (up to 60 in.) included


  • Eco-friendly CFC free Green R-32 refrigerant
  • Which type of air conditioner is best for your home?
  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Specifications

Dimensions

Product Depth (in.)
16
Product Height (in.)
35.5
Product Width (in.)
19 in

Details

Adjustable Humidistat
Yes
Air Conditioner Features
Adjustable Humidistat,Automatic Shutoff,Timer
Air Conditioner Product Type
Portable Unit
Air direction/circulation
4-way
Amperage (amps)
11.6
Appliance Category
A/Cs and Fans
BTU Cooling Rating (ASHRAE)
14000 BTU
BTU Cooling Rating (DOE SACC)
9500 BTU
Color Family
Black
Combined Energy Efficiency Ratio (CEER)
4.77
Commercial/Residential Use
Residential
Controls
Digital
Cooling Area (Sq. Ft.)
400
Cord Length (ft.)
6
Decibel (Sound) Rating
56 dBA
Decibel Rating
56 dBA
Dehumidifier Included
With Dehumidifier
Energy Efficiency Ratio (EER)
11.2
Filter Type
Washable
Heater Included
Without Heater
Included
Casters,Remote Control,Window Venting Kit Included
Moisture removal capacity (pints/day)
71
Number of cool settings
1
Number of Fan Speeds
3
Product Weight (lb.)
73 lb
Returnable
30-Day
Vent Hose Exhaust Configuration
Dual Hose
Voltage (volts)
115
Wattage (watts)
1250

Warranty / Certifications

Certifications and Listings
UL Listed
Manufacturer Warranty
1

Questions & Answers

115Questions33Answers

Do you have someone available to install this portable AC unit?

Asked by KayO September 16, 2020
1
Answer

Hello Kay, <br><br> Our portable air conditioners are installed by the customer. <br><br> Our Consumer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com should you have additional questions.

need yo drain the water?

Asked by ku September 14, 2020
5
Answers

You do not need to empty and water. This unit recycles the water collected in the unit.

I need a remote for this item. Do you have one for sale? Thanks

Asked by bluechevy57 August 26, 2020
4
Answers

You can try the manufacturer’s website http://whynter.com/

I’m putting this portable in a second story normal size window. When I install do I leave the screen to the window in?

Asked by Kscottmom August 3, 2020
5
Answers

Then it quit blowing cold in 5 minutes

It’s not cooling

Asked by HumidBama August 2, 2020
2
Answers

The AC should have the "intake hose" connected to outside air. The intake should be below the exhaust hose vertically or next to it. Why would you use air you paid to cool in the room only to blow it outside when this unit has separate intake and exhaust hoses? I don't care how hot it is outside. Use that intake hose. This AC uses the water to help cool the condenser. It splashes the water on the condenser and then the blower blows it out the exhaust hose as vapor. The way you have it hooked up is not as efficient as this AC is designed to be. Good luck.

How much electricity does unit use?

Asked by Moogy July 28, 2020
5
Answers

I don't know, but my electric bill doesn't seem to go up if I use it several days in a row. I only use it for about 4 hours max though.

can i turn it on it's side when I am unpacking this?

Asked by tawny July 14, 2020
3
Answers

Yes ...leave upright for 4 hours, per the onstruction, before starting it up.

We have awning windows. Can this be used with those.? TIA

Asked by Lucy July 14, 2020
2
Answers

The reason I purchased the air conditioner was to cool my bedroom during the hot, humid summer months. My sleeping patterns were horrible and I needed to find relief. I found the Whynter product and sadly, my sleeping pattern did not change. The machine does not have great noise control. The ac unit kicks in, then the fan runs, and during the middle of the night, the unit shuts off completely. That leaves me waking up and turning the ac back on. I had to purchase earplugs to help with the noise during sleeping hours.

What is energy efficient rating

Asked by Shadow June 26, 2020
3
Answers

Energy Guide shoes EER at 11.2

do you have a recommendation for a sliding door kit for the Whynter ARC-12SDH air conditioner?

Asked by Steve May 9, 2020
3
Answers

Hi Steve, <br><br> Since windows come in different sizes, some customization may be needed when installing the accessories. If the included solid window kit slide bar panels do not completely cover your window or door opening, most customers purchase an additional window kit and use both sets. Alternately, a customized longer solid slide bar panel can be made by cutting Plexiglas or PVC plastic to size to be used with the panel with the hose cut outs of the original window kit. If you are interested in purchasing an additional window kit, contact our authorized dealers and please refer to part number ARC-WK-DUALN. <br><br> Our Consumer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com should you have additional questions.

14,000 BTU Portable Air Conditioner with Dehumidifier and Remote - page 2

Customer Reviews

  • 4.1
    out of 647 reviews
  • 78% recommend this product
Filter by:
Showing 1-10 of 647 reviews
Assembly was easy work great had it in my living room kept the house cool on a 90 degree day woul...
Assembly was easy work great had it in my living room kept the house cool on a 90 degree day would highly recommend it only problem was my window was 57inch high had to create a window seal with Plexiglass did the job
by 805
I purchased the Whynter 14,000 btu after researching portable ac units for a week or so. I ordere...
I purchased the Whynter 14,000 btu after researching portable ac units for a week or so. I ordered online on 07-23-2020 and had it shipped to store. I picked it up on 07-30-2020. I set it on the 2nd floor of my home which can get over 90 deg. In summer months in Ohio. Unit seemed to work well it was cooling the upstairs. After a couple weeks we were away from home for 3 days. We came home to find the dining rm ceiling had water coming through it and a portion of the ceiling had fallen. I went upstairs to find water rapidly dripping from the bottom of the unit. I pulled the drain plug thinking the catch basin may be full even though the unit is supposed to shut off when full to prevent this from happening. I pulled the drain plug and no water was at plug level. I tilted the unit back and some water did drain I reinstalled the plug and observed the unit continued rapidly dripping from the bottom. I purchased a kiddy pool and sit the unit on a stool in the center to catch the water until I could get another ac. After 3 days I used a wet vac and there was almost 25 gallons of water in the pool. I had remodeled my dining room 2 years ago and textured the ceiling that I now have to tear down and do again. The insulation also soaked up alot of water and mold started growing on the upstairs floor and dining ceiling. I had to get dehumidifiers to try and remove all the moisture. What a nightmare!!! I got another ac and packed up the Whynter and returned the unit to the store on 07-29-2020 which was within the 30 day return window. They said they could only give me a store credit because I had purchased the unit on the 23rd. I argued I only had possession of the unit since the 30th. There computer would not let them give me a refund other then credit. If they would have had it in stock I would not have had to ship to store. I spoke with 3 managers and showed pictures and video of the unit and damage. In the end they had me file a claim. And the did give me a cash refund. I was contacted by HD claims person and gave them the photos and info for them to foward to Whynter. I have not yet been contacted by them. It is going to cost me alot of money to repair the damages. I hope they address the issue with there product so others don't have to deal with damage to this extent.
by Whynter14000
Response from Whynter Customer ServiceSep 10, 2020
Hello Valued Customer,



Thank you for your feedback on your Whynter portable air conditioner. We are sorry there is an issue with draining on your unit and apologize for any inconveniences that may have caused. At Whynter, we constantly aim to provide superior products and a better customer experience. We ask that if you choose to purchase another portable air conditioner that you give us another chance to earn your trust in our brand. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com if you have additional questions or feedback. Whynter
1 person found this helpful
Dont buy
the unit does not stay on AC, 5 minutes cpld, 20 min of fan than pushes the exhaust heat back in the room. I am so angry. I put this in my yoga studio. My student suffered! Taking it back after 2 days
by Benny
Response from Whynter Customer ServiceAug 28, 2020
Benny,



Thank you for your feedback on your portable air conditioner. We are sorry this unit is not meeting your expectations. At Whynter, we constantly aim to provide superior products and a better customer experience. We ask that if you choose to purchase another portable air conditioner that you give us another chance to earn your trust in our brand. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com if you have additional questions or feedback. Whynter
2 people found this helpful
Great AC unit
It was easy to install and works great just make sure you put intake hose on bottom of window kit so you don't suck up hot exhuast air from exhaust tube hot air rises ! I had to wrap a towel around exhuast hose due to heat and used aluminum foil and tape to defect air flow.
by Clark
4 people found this helpful
Really love this AC
This Whynter unit is so much better than another brand we bought and returned. The set up was easy, it accommodates the larger window opening we have, and does a great job of cooling. We especially like the lower noise level of this unit, which doesn’t have the annoying vibration our other brand had. My wife likes the appearance, as do I. We also like the fact the blower shuts off when it reaches the temperature setting. I would recommend this Whynter AC.
by LoveIt
1 person found this helpful
Effecient and full evaporation appreciated
As the owner of three portable AC's and the user of two of them, this is the best of the three. Am planning on another one to replace a smaller bedroom AC that does not cool as well
by Senior Hacker
Installed in our travel trailer as a supplement to our roof air. We live in Arizona and this port...
Installed in our travel trailer as a supplement to our roof air. We live in Arizona and this portable, combined with the roof air, is able to keep our trailer comfortable. Don't believe however, that the portable alone could keep up over here but neither can the roof air. Because the outside temp is so high (116 right now) I let the return air draw from the inside. Had to modify the window exhaust because the provided piece doesn't work well with our windows. Wasn't a big problem and works great.
by GaryTheSpy
1 person found this helpful
It was an alright Ac
I purchased this AC a week ago at Home Depot online it came in on time. It’s a bit heavy, very well put together definitely good quality. But it didn’t cool my room enough. And my power in the house kept shutting off every time turned it on. I called Home Depot and they were very helpful sent me a return label and told me they'd come pick it up for the return. Love Home Depot’s customer service!
by Hanan
The main problem with this air conditioner is no matter where you adjust the "flow director," mos...
The main problem with this air conditioner is no matter where you adjust the "flow director," most of the cooled air will go up, and not out. Use this deflector and you can direct the majority of the airflow. After adjusting the slide adjustment to the unit's deflector width, use clear packing tape to secure the sides and you're ready to go! When installed, you'll only be able to open the air conditioner unit's "air deflector' to the second vent opening, but that's OK because most of the air usually went directly up anyway!
by CJN
3 people found this helpful
Dear Readers: We despise the recirculated air from our building's overhead A/C system. We purchas...
Dear Readers: We despise the recirculated air from our building's overhead A/C system. We purchased this Whynter Air Conditioner to cool our small condominium. With Whynter dual-hose set up, the Air Conditioner pumps fresh air from the outside. When we first set it up, we were disappointed by its performance. The room temperature plateaued to 73F. Based on recommendations by several customers, we decided to wrap the hose. We made some improvements to their designs. See our photos for more details. Supplies: Gorilla Duct Tape, White Reflectix FT210 2" x 30' Foil Tape Reflectix DW1202504 Spiral Duct Wrap Duck Brand Replacement Air Conditioner Foam Filter Camco 11400 Water Heater Pan Little Giant Removal Pump with 20ft. Tubing (optional) Install the Water Heater Pan: Based on expert reviews, these Portable A/C units will leak water, sooner or later. Place Camco Water Heater Pan underneath the A/C unit. Install Foam Filter inside the Intake Window Vent: Intake Hose will suck outside dirt & dust into the Air Conditioner. This will degrade performance of your machine. To prevent this, cut the Duck A/C Foam Filter and place it inside the Intake Window Vent (shown on the right-side in photos). Insulate the Intake/Exhaust Hoses: Both the Intake and Exhaust Hoses transfer hot air. Cut Reflectix Spiral Duct Wrap into 24" pieces. Tightly wrap each hose using Reflectix Spiral Duct Wrap pieces (with ~1-2" overlap) and secure with White Gorilla Duct Tape. Be certain there are no holes where the hot air can escape. For cosmetic reasons, cover the Gorilla tape with Reflectix Foil Tape. (Optional) Install Condensate Removal Pump with Tubing If you live in a humid environment, you may need to constantly drain the A/C condensate reservoir. Install Little Giant 554415 Automatic Condensate Removal Pump. Split the tubing into two pieces. Attach one tube from the drain port to the Little Giant Pump. Then attach another tube from the Little Giant Pump to a faucet or window. Now, the Whynter A/C will automatically drain itself. Results: This installation took us about 2 hours. When we switched on the A/C, we immediately noticed improved performance. Room temperature dropped to 67F and was going lower (compared to 73F without proper insulation).
by MBiker
27 people found this helpful
Showing 1-10 of 647 reviews