Questions and Answers for AC-Safe Universal Light-Duty Air Conditioner Support

A:  At this time, we do not offer a solution for a thicker window sill. Best of luck on your search.

A:  I had the same problem, but I didn't find any remedy. In my set-up, the arm rests above the stone sill, just under the window. I've had it like that for the past 3 years with no problems, and I have seen many others set up like that. I got this ac support because it was mandatory in my building, not because I thought I needed it.

A:  I had the same problem, had to attach a 2by4 to the support bracket. Use the built in level to make it even. Also used the plastic thingamajig to raise it higher. Worked perfectly.

A:  Fred, This bracket is to be installed on the exterior window sill. Included in your hardware kit are 2 flat spacers to raise the height of the bracket to meet the height of the stool. The spacers are not mandatory so if they make the bracket too high and create a gap, you do not have to use them. Next to the product overview above, you should be able to download and view the instructions for installation before you purchase if this does not answer your question. Best of luck. -Nation Wide Products

A:  You do not attach this to the window sill. It is attached to the outside of your house. When you slide your air conditioner through the window, the outside portion rests on the bracket, the inside portion sits on the sill, your window slides down to meet the top of the window and the side "expanders" that come with your air conditioner will fill the gaps on the sides of the air conditioner (they are usually adjustable).

A:  We cut a piece of wood to raise the unit to the correct height for installation. Then we used the foam strip to seal the gap in front of the wood between the unit and sill.

A:  You have to drill 3 holes for the screws in the window sill. It would be very easy to install on the second story window. Mine was a first floor window, but I did it all from the inside. It comes with a built in level.

A:  Its made to take the weight off the window frame it has to be held by screws in the sill on the inside of the sill not threw the window unit It holds the weight and keeps it up over the window amd can be ajusted that way

A:  It has to be screwed down to keep the support in place. It wouldn't matter which story you place it in.

A:  On my installation, I found that the angled

A:  Don't know, it worked on my RV that has removable windows.

A:  I would not use this on a trailer as it requires drilling into a sill

A:  This product is designed for use on a standard home.

A:  Yes! We live in a Park Model mobile home and I installed it in the front window. I had to use the adapters supplied, which really helped. Easy, peasy.

A:  Very easy instructions inside the box. All screws. Are. In leveling blocks. Are in the box comes with the 3 screws in the height adjustment blocks and has a building level? But you have to furnish the. The drill. 5:30 seconds, I think. Drill bit.

A:  Very easy to install and instructions come with the product .They will only hold so many pounds. They make two one for a light unit and one for a heavy one.

A:  Hi Joyce, This Universal Light-Duty Air Conditioner Support, is a store exclusive item. Please bear in mind, we try to keep store inventory as accurate as possible, but it is best to reach out to the local store to verify quantity. To determine availability you will need to localize the item online by using your zip code. 1. Localize Homedepot.com using your zip code (My Store Location: Change) 2. Choose the store where you want to pick up the item (Make this my Store) If you do not see the store inventory for this item, it is most likely an online exclusive in your region and must be ordered online. Thanks for shopping Home Depot!

A:  yes

A:  Outside.

A:  You can mount it all from the inside of the house. 90% of the bracket is outside where the support is needed. You secure it onto the widow frame and it supports the air conditioner outside the window. You also offset it to the heavy side of the air conditioner. You balance the AC on the support. The rubber pad on the outside support rests on the outside of the house. Its very sturdy and holds the AC unit very well.

A:  Yes it can. It has 4 screw holes that can attach to anything, you will need some big thick washers because the brace has a c channel shape. I made a custom 2x4 to fit over my window channels.

A:  Yes.

A:  No. In order to work properly, the unit must have most of its bulk located outside the home.

A:  No the ac has to be mostly on the outside of the window. It has to vent out the the hot air from inside the room to be installed otherwise it will defeat its purpose. It has a u chanel that grasps the upper portion of the window thats guide to install it properly.