Questions and Answers for Bruce Plano Field and Woodlands Red Oak 3/4 in. T x 5 in. W Smooth Solid Hardwood Flooring (23.5 sq.ft./ctn)

A:  Hi Israel, Thank you for contacting AHF Products. Acclimate the hardwood flooring on or off the job, as necessary, to meet these moisture content requirements. Solid hardwood flooring should be stored in the environment in which it is expected to perform. Deliver the materials to an environmentally controlled site. The wood subflooring materials must not exceed 12% moisture content. Using a reliable wood moisture meter, measure and document the moisture content of both the subfloor and the hardwood flooring, to determine proper moisture content. The difference between the moisture content of the wood subfloor and the wood flooring must not exceed 3% (2% for plank). Check the moisture content of multiple boards. A good representation is to check 40 boards for every 1,000 sq. ft. There is no time frame for the wood to acclimate, once the wood meets the moisture content requirements it has acclimated to the environment and can be installed.  Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at ahfproductsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST.  Additional information may also be found at our technical website FloorExpert.com. Have a good day!

A:  Hi Saam, Thank you for contacting AHF Products. Our prefinished hardwood floors can be professionally recoated with additional urethane if they become worn after many years of use. We do not recommend recoating a new hardwood floor, as the factory finish is already very durable and long lasting. I hope this information is helpful. If you have additional questions, don't hesitate to contact us by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST, or by e-mail at productsupport@ahfproducts.com.

A:  Hello Saam, Thank you for contacting AHF Products. C211 and C111 have the same specs:  Oak, 3/4" x 2.25", high gloss, color Gunstock, beveled edges/square ends.  The difference is that each belong to a different Bruce collection.  C211 is from Bruce's Manchester collection and has a 35 year warranty.  C111 is from Bruce's Plano collection and has a 15-year warranty.  The Plano Collection is part of Bruce’s Natural Grade category which features a greater amount of visual character such as wider color and grain variation, mineral streaks, knots and small holes as well as minor milling imperfections. I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST.

A:  Hi James! Thank you for taking the time to contact us. The use of a plywood sub-floor when installing solid hardwood flooring over a concrete slab is highly recommended. In a situation where you must direct glue to concrete, review the adhesive manufacturer's recommendation for proper application, proper adhesive and correct trowel notch and spread rate, as well as their warranty coverage (some adhesive manufacturers have had substantial success with direct glue applications (no plywood sub-floor) using a variety of different adhesives and moisture retardant systems).  For more information regarding installation please visit the following link: https://bit.ly/46gnzds If you have more questions feel free to respond to this message or contact our Customer Services Team at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Information can also be found on our website Florexpert.ahfproducts.com   Have a wonderful day!

A:  Hello Nadi! Thank you for taking the time to contact us with your question. The California Prop 65 warning is attached to hardwood floors because they produce sawdust when cut. Sawdust is listed on the list for the Prop 65 warning. Armstrong and Bruce solid wood products contain no adhesives or urea formaldehyde. They are a solid wood construction. Regarding the finish applied to our solid wood flooring products: These products go through a finishing process at the factory that uses several coats of a 99.9% solid urethane coating. The coating is cured via ultraviolet light at the factory site. This process essentially eliminates the VOC off-gassing from the finished product.  Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again, Monday through Friday, from 9:00 am – 4:30 pm EST by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726.

A:  Hi there! Thank you for taking the time to contact us with your question. We apologize for the confusion the correct hardness for the Hickory species is 1,820 PSI. For more information on the Janka hardness scale please visit the following link to our Floor Expert page: https://bit.ly/47mE7l5. Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance.   Have a wonderful day.

A:  Hello, Thank you for contacting AHF Products. I’m sorry, but there is not a coordinating t-mold for the Bruce floor model SKPL39L10.  If you decide to purchase unfinished, 3/4” thick t-mold trim and custom color match the stain color of the floor, we recommend taking a couple of uninstalled planks to a paint/stain professional. I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST.  Additional information may also be found at our technical website FloorExpert.com.

A:  Hello, Thank you for contacting AHF Products. Trim for C134 is available to Home Depot from both Bruce and Roppe supplier.  The Bruce t-mold item number for the C134 Plano Marsh Oak floor is item # T521134.  If you don't see this on the Home Depot website, you can contact your local Home Depot store and have them order it for you.  The Roppe t-mold item # is HTM0002. I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST.  Additional information may also be found at our technical website FloorExpert.com.

A:  Hello Peter, Thank you for contacting AHF Products. Our hardwood floors have a urethane finish with aluminum oxide particles for greater durability.  Our stains and finishes are UV cured during the manufacturing process and therefore not available on the market.  For a color match, we recommend contacting a local professional: a paint/stain specialist can custom color match our stains.  Please visit your local paint professional with a sample of the flooring and the material you would like to match. I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST.  Additional information may also be found at our technical website FloorExpert.com.

A:  Hello there! Thank you for taking the time to contact us with your question. We appreciate your inquiry. This flooring can be used on stairs along with the use of matching stairnose model #T7390 for finishing the front edge in addition to any open ends of each of the stairs. We recommend mechanically fastening the flooring using staples or cleats. Precise cutting is crucial due to the impracticality of using transitions on stairs that would be traditionally used on a floor. Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again, Monday through Friday, from 9:00 am – 4:30 pm EST by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726.