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Questions and Answers for Clopay Classic Collection 16 ft. x 7 ft. 18.4 R-Value Intellicore Insulated Solid Ultra-Grain Cherry Garage Door

Internet #204598327

Model #HDP20_CC_SOL

Store SKU #1000340183

  • 3-layer steel frame construction with insulation
  • Deep panel edging improves appearance close-up and from the curb
  • With ultra-grain stained woodgrain paint finish

Questions & Answers

138Questions
caret
Q:Is the form-end/ sides of the steel door sealed to prevent water/moisture seepage? One of the buyer had bad experience with water seeping through the doors and causing damage? Any suugestions for buyers to protect against water/moisture damage to doors?
by|Jan 13, 2024
1 Answer
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A:  Hi DoorsSealed, this model door has foamed in place (polyurethane) insulation between the steel skins and the end caps applied to cover the ends. The end caps are not "sealed" but due to the insulation used there is nowhere for any water to go. Thanks for shopping the Home Depot, the Clopay team

by|Jan 17, 2024
    caret
    Q:For model 16 ft. x 7 ft. 18.4 R-Value Intellicore Insulated Solid White Garage Door (Model - HDP20-SW-SOL) weighing 155 lbs, What is the rating of the steel wires that connects the pulleys and the Garage door on either side? Is it included with door?
    by|Jan 13, 2024
    1 Answer
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    A:  Hi Doss, the cables on this door are 1/8" 7x7 aircraft style cables and they are included along with all new hardware, track, springs with your new door. Thanks for shopping the Home Depot, the Clopay team

    by|Jan 17, 2024
      caret
      Q:I need the garage door with a minimum of 10 feet high, Can this be custom order?
      by|Jan 11, 2024
      1 Answer
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      A:  Hi Carlos, Please visit www.homedepot.com/garagedoors and enter your zipcode. When you get to the Size tab scroll down to the lower half of the page and enter the size you would like. You will then be given all the options for models available in that size. Thanks for shopping the Home Depot, the Clopay team

      by|Feb 1, 2024
        caret
        Q:Can I trim the door to fit into a 185 1/2" wide opening
        by|Jan 3, 2024
        1 Answer
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        A:  Craig, If you trim down the door section it will void the warranty. You can order a 15'.6" x7' door which would be 187.2 inches. This would allow you to install the door. Make sure you have plenty side room of 6 1/2" from the opening on the side to the wall. Thank you for shopping The Home Depot, the Clopay team.

        by|Jan 6, 2024
          caret
          Q:Is the thicker 18.4R insulated door a direct replacement for your thinner lesser insulated doors, or do the door tracks need to be adjusted to accommodate an offset of the rollers due to the increased thickness?
          by|Dec 23, 2023
          1 Answer
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          A:  Robes, For warranty purposes you should always purchase a complete door with new sections, track and hardware. Most like less expensive as well. Thank you for shopping The Home Depot, the Clopay team.

          by|Dec 27, 2023
            caret
            Q:Does this come with window options?
            by|Dec 1, 2023
            1 Answer
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            A:  Hi Julie, Yes there are numerous window options for this door. Please visit www.homedepot.com/garagedoors and enter your zipcode to start. You can then design the door you like with any of the window options shown under the glass tab. Thank you for shopping the Home Depot, the Clopay team

            by|Jan 9, 2024
              1 found this answer helpful
              caret
              Q:what does short panel mean
              by|Nov 27, 2023
              1 Answer
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              A:  Charlie, Short Panel is a design element of the door. It is what gives the door a Raised Panel appearance. On a 16'x7' door there are 8 "short panels" stamped into the door. On a Long Panel door of this size, there would be 4 "long panels" stamped into the door. Thanks for shopping The Home Depot, The Clopay Team

              by|Nov 29, 2023
                caret
                Q:How much room should be above this door before ceiling?
                by|Nov 26, 2023
                1 Answer
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                A:  Mark, You will need 12 inches of headroom above the opening to the ceiling. If you have less, you can go with a low headroom track application which you can take it down to 6" of headroom. Thank you for shopping The Home Depot, the Clopay team.

                by|Nov 27, 2023
                  caret
                  Q:What is the best compatible wireless door opener
                  by|Nov 12, 2023
                  2 Answers
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                  A:  Bought LiftMaster almost 6 yrs ago to lift old-wood door. Had it serviced 2x for maintenance and I keep it oiled now (cheaper). Hopefully just getting new-lighter door. Have no clue if quality dropped in 6 yrs. but I like it.

                  by|Feb 17, 2024

                    A:  Hi Vann, Any residential opener will work with this door. It depends on how may "bells and whistles" you want in your opener. Thanks for shopping the Home Depot, the Clopay team

                    by|Nov 13, 2023
                      caret
                      Q:how much to install garage door
                      by|Nov 3, 2023
                      1 Answer
                      Answer This Question

                      A:  Lassitter, Installation rates vary from market to market. You can visit our Clopay configurator @ www.homedepot.com/garagedoors, enter your zip code and build the door that best fits your needs. The zip code you entered will determine the pricing. Thank you for shopping the Home Depot, the Clopay team.

                      by|Nov 5, 2023

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