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Questions and Answers for Fiskars PowerLever 1-1/8 in. Cut Capacity Steel Saw Blade 15 in. Fiberglass Pole 14 ft. Tree Pruner

Internet #300412758

Model #393981-1002

Store SKU #1002141723

  • Fiberglass pole is lightweight yet strong
  • Secure double-locking system ensures extended pole stays put
  • Prunes vegetation with a maximum thickness of 1-1/8 in.

Questions & Answers

78Questions
caret
Q:What is the yellow powder for?
by|Apr 8, 2021
2 Answers
Answer This Question

A:  ???

by|Jun 2, 2021

    A:  It quite sure what you mean. Mine didn’t come with yellow powder.

    by|Oct 6, 2021
    1 found this answer helpful
    caret
    Q:The rope is wearing out. How can it be replaced
    by|Mar 15, 2021
    5 Answers
    Answer This Question

    A:  I have taken my old rope into home depot. They will gladly help you find the right diameter and length of rope for replacement, or you can search online for replacement pruner rope.

    by|Aug 22, 2022
    1 found this answer helpful

    A:  You can replace it yourself with basic 550 paracord.

    by|Jul 9, 2023
      1 found this answer helpful

      A:  With a new rope. Fiskar’s probably seeks them.

      by|Apr 8, 2021

      A:  take a piece of rope with you ...go to home depot and find a replacement

      by|Mar 15, 2021

      A:  Thank you for contacting Fiskars. Please email our warranty department at warranty@fiskars.com with a photo of your product and a representative will gladly send a new rope for your tree pruner.

      by|Dec 17, 2022
        2 found this answer helpful
        caret
        Q:Is this saw still lifetime warrantee.?
        by|Dec 4, 2020
        4 Answers
        Answer This Question

        A:  Thank you for contacting Fiskars. We will be happy to assist with your warranty claim. Please email our warranty department at warranty@fiskars.com with your name, address, phone number, a photo of your actual product and a description of the issue or defect you are experiencing and a representative will be happy to assist.

        by|Dec 7, 2020

          A:  Yes, I copied this from the warranty page. Hope this helps Full Lifetime Warranty This product is warranted to be free of defects in material and workmanship for as long as the original consumer owns the product. At Fiskars Brands, Inc.’s option, defective product will be repaired, replaced, or substituted with a product of equal value. For warranty service, call 1-866-348-5661 or contact Fiskars Brands, Inc. at included address. Fiskars Brands, Inc. shall in no event be liable for any incidental or consequential damages. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which may vary from state/province to state/province.

          by|Aug 24, 2023
          1 found this answer helpful

          A:  Yes. When I bought it in store they told me to just bring it back if something happens and they will swap it out for a new one.

          by|Aug 24, 2023
          2 found this answer helpful

          A:  Lifetime warranty on pole. I am guessing that normal wear on the blade is not covered. If rope breaks or spring stops working that would be covered. You can always go to their site

          by|Dec 5, 2020
          caret
          Q:For a replacement nylon rope is the correct diameter a 5/16 In (8Mm)?
          by|Nov 8, 2020
          2 Answers
          Answer This Question

          A:  i don't see it in the product specifications, so, i went and measured mine, it looks more like 5/32 inches diameter to me. the spool on the pulley is about 3/8 inch from edge to edge, and the little hole on the handle that the rope threads thru is ~9/32 inch diameter, so there is some play,, and my rope is about 13 feet long. black.

          by|Aug 22, 2022
            1 found this answer helpful

            A:  Thank you for contacting Fiskars. Please email our customer service team for replacement parts such as this at warranty@fiskars.com and a representative will be happy to assist.

            by|Nov 9, 2020
              caret
              Q:How do I replace the O-ring on the pole to keep it from slipping. The O-ring I have is split. I am not sure it is made of Rubber, it might be a leather material. I tightens when The pole is extended with a threaded attachment. I do not see any way of separating the pole handle without taking off the cutting head.
              by|Oct 10, 2020
              2 Answers
              Answer This Question

              A:  I would call Fiskars Customer Service on that one. Good luck.

              by|Oct 11, 2020

              A:  Thank you for contacting Fiskars. Please send an email to our warranty department and a representative will be happy to further assist. Warranty@Fiskars.com

              by|Oct 10, 2020
                caret
                Q:I lost my bolt and screw for the blade attachment. Can I purchase those seperately?
                by|Sep 23, 2020
                5 Answers
                Answer This Question

                A:  You just replace with a carriage bolt and wing nut that Home Depot sells down their fastener aisle. 1” I believe is the length of the bolt. Easy way to do it is to go grab a new pruner off the shelves and walk to hardware DEPT and show them the parts you need. They will have something that works.

                by|Sep 24, 2020

                A:  You should be able to find a similar bolt at HD

                by|Sep 24, 2020

                A:  Thank you for contacting Fiskars. Please contact our warranty department at fiskarsweborders@fiskars.com and a representative will be happy to assist with replacement parts.

                by|Sep 24, 2020

                  A:  I’m sure Fiskar’s has them. Call their customer service. Good luck.

                  by|Apr 8, 2021

                  A:  Take a photo of the pruner head for reference a I suggest going to a hardware store. They have drawers full of special screws.

                  by|Sep 24, 2020
                  caret
                  Q:is this battery operated
                  by|Sep 5, 2020
                  6 Answers
                  Answer This Question

                  A:  No.

                  by|Sep 5, 2020

                  A:  No

                  by|Sep 8, 2020

                  A:  No, you use a pull cord to operate the blade.

                  by|Sep 8, 2020

                    A:  Not power operated at all. All manual labor.

                    by|Sep 9, 2020

                    A:  Thank you for contacting Fiskars. All of our tree pruners are operated manually. We do not currently have battery or electric operated saws or tree pruners.

                    by|Sep 9, 2020

                      A:  No

                      by|Sep 8, 2020
                        caret
                        Q:can this be used for palm trees
                        by|Aug 18, 2020
                        5 Answers
                        Answer This Question

                        A:  Not sure in what way you want to use this, but pruner works on 1.125" and smaller branches and I am very pleased with the saw, though being north I trim maples,pine and oaks.

                        by|Aug 17, 2021
                        1 found this answer helpful

                        A:  If you are using the saw tool I would say yes....but most palms have really thick branches at the bottom the the cutter would not fit around it. I've used my to cut palm branches with the saw and it works pretty well but it's still a bit of work.

                        by|Dec 12, 2023
                        1 found this answer helpful

                        A:  Maybe yes.

                        by|May 17, 2021

                        A:  Yes it can and it works quite well on them. That's all I use mine for.

                        by|Dec 12, 2023
                        1 found this answer helpful

                        A:  Thank you for contacting Fiskars. We have had people purchase our different tree pruners for palm trees and people seem to have pretty good luck with them.

                        by|Aug 18, 2020
                          caret
                          Q:Is where can I buy it?
                          by|Aug 15, 2020
                          4 Answers
                          Answer This Question

                          A:  First I would call Fishers. Other than that Home Depot sells all kinds of different rope sizes. One of those would surely work. Good luck with the rope.

                          by|Aug 17, 2020

                          A:  You can get one at any marine supply store.

                          by|Aug 17, 2020

                            A:  Yes, I bought mine a couple weeks ago. I bought it online and picked it up at the store. Very easy process

                            by|Aug 17, 2020

                            A:  any hardware location will have this rope

                            by|Aug 16, 2020
                            caret
                            Q:How long is the unit before extending and with blade unattached?
                            by|Jul 30, 2020
                            2 Answers
                            Answer This Question

                            A:  Unit is 7 feet tall without saw blade before extending.

                            by|Jul 31, 2020
                              1 found this answer helpful

                              A:  The pole without saw blade attached is 7 feet before being extended.

                              by|Jul 31, 2020

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