Questions and Answers for Fiskars PowerLever 1-1/8 in. Cut Capacity Steel Saw Blade 15 in. Fiberglass Pole 14 ft. Tree Pruner

A:  Mine had some powder on it at the beginning. I wiped it off and have had no problem with it since.

A:  Sounds like some type of defect. I've had mine for right at 2 years and used it quite a few times extended and nothing like that on mine. Sounds like something inside the outer poles is scraping off fiberglass or they made some type of change and added some type of lubricant powder inside. Might want to contact Fiskars and ask them. These tools have a warranty.

A:  Thank you for contacting Fiskars. The powder you see is just from when the orange outside pole was cut, this is not a defect on your pole. If you do have any manufacturing defects with your tree pruner please contact our warranty department at warranty@fiskars.com and a representative will be happy to further assist.

A:  ???

A:  It quite sure what you mean. Mine didn’t come with yellow powder.

A:  I have taken my old rope into home depot. They will gladly help you find the right diameter and length of rope for replacement, or you can search online for replacement pruner rope.

A:  You can replace it yourself with basic 550 paracord.

A:  With a new rope. Fiskar’s probably seeks them.

A:  take a piece of rope with you ...go to home depot and find a replacement

A:  Thank you for contacting Fiskars. Please email our warranty department at warranty@fiskars.com with a photo of your product and a representative will gladly send a new rope for your tree pruner.

A:  Thank you for contacting Fiskars. We will be happy to assist with your warranty claim. Please email our warranty department at warranty@fiskars.com with your name, address, phone number, a photo of your actual product and a description of the issue or defect you are experiencing and a representative will be happy to assist.

A:  Yes, I copied this from the warranty page. Hope this helps Full Lifetime Warranty This product is warranted to be free of defects in material and workmanship for as long as the original consumer owns the product. At Fiskars Brands, Inc.’s option, defective product will be repaired, replaced, or substituted with a product of equal value. For warranty service, call 1-866-348-5661 or contact Fiskars Brands, Inc. at included address. Fiskars Brands, Inc. shall in no event be liable for any incidental or consequential damages. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which may vary from state/province to state/province.

A:  Yes. When I bought it in store they told me to just bring it back if something happens and they will swap it out for a new one.

A:  Lifetime warranty on pole. I am guessing that normal wear on the blade is not covered. If rope breaks or spring stops working that would be covered. You can always go to their site

A:  i don't see it in the product specifications, so, i went and measured mine, it looks more like 5/32 inches diameter to me. the spool on the pulley is about 3/8 inch from edge to edge, and the little hole on the handle that the rope threads thru is ~9/32 inch diameter, so there is some play,, and my rope is about 13 feet long. black.

A:  Thank you for contacting Fiskars. Please email our customer service team for replacement parts such as this at warranty@fiskars.com and a representative will be happy to assist.

A:  I would call Fiskars Customer Service on that one. Good luck.

A:  Thank you for contacting Fiskars. Please send an email to our warranty department and a representative will be happy to further assist. Warranty@Fiskars.com

A:  You just replace with a carriage bolt and wing nut that Home Depot sells down their fastener aisle. 1” I believe is the length of the bolt. Easy way to do it is to go grab a new pruner off the shelves and walk to hardware DEPT and show them the parts you need. They will have something that works.

A:  You should be able to find a similar bolt at HD

A:  Thank you for contacting Fiskars. Please contact our warranty department at fiskarsweborders@fiskars.com and a representative will be happy to assist with replacement parts.

A:  I’m sure Fiskar’s has them. Call their customer service. Good luck.

A:  Take a photo of the pruner head for reference a I suggest going to a hardware store. They have drawers full of special screws.

A:  No.

A:  No

A:  No, you use a pull cord to operate the blade.

A:  Not power operated at all. All manual labor.

A:  Thank you for contacting Fiskars. All of our tree pruners are operated manually. We do not currently have battery or electric operated saws or tree pruners.

A:  No

A:  Not sure in what way you want to use this, but pruner works on 1.125" and smaller branches and I am very pleased with the saw, though being north I trim maples,pine and oaks.

A:  If you are using the saw tool I would say yes....but most palms have really thick branches at the bottom the the cutter would not fit around it. I've used my to cut palm branches with the saw and it works pretty well but it's still a bit of work.

A:  Maybe yes.

A:  Yes it can and it works quite well on them. That's all I use mine for.

A:  Thank you for contacting Fiskars. We have had people purchase our different tree pruners for palm trees and people seem to have pretty good luck with them.

A:  First I would call Fishers. Other than that Home Depot sells all kinds of different rope sizes. One of those would surely work. Good luck with the rope.

A:  You can get one at any marine supply store.

A:  Yes, I bought mine a couple weeks ago. I bought it online and picked it up at the store. Very easy process

A:  any hardware location will have this rope