Questions and Answers for Google Nest Cam (Battery) - Indoor and Outdoor Wireless Smart Home Security Camera - 2 Pack

A:  Hello there, the Nest Cam (battery) has a built-in rechargeable 6 Ah, 3.65V lithium-ion battery. You have the option to use the power adapter which has an input range voltage of 100V - 240V. For further assistance or additional questions, please don't hesitate to contact us on our Google Help site here: https://support.google.com/googlenest/gethelp

A:  Hi Narayanan, thanks for letting us know about the battery not charging issue. We recommend contacting our support team for further help with your support needs here: https://support.google.com/googlenest/gethelp

A:  Thanks for your interest. Yes. If you want to keep your camera plugged in at all times for continuous power, we recommend connecting it directly to a power outlet using the included cable and adapter, or the weatherproof cable (sold separately).

A:  Your Nest Cam (battery) remembers only one Wi-Fi network. In the Home app, Wi-Fi information for cameras and doorbells can’t be updated, so you’ll need to factory reset your device and set it up again in the app. In most cases, you’ll remove your device from the app and add it back. If you need assistance with this or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp

A:  Your Nest Cam (battery) comes with a Built-in rechargeable 6 Ah, 3.65V lithium-ion battery. If you have additional questions please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp

A:  Your Nest Cam (battery) will need a Wi-Fi internet connection, the Google Home app, and a phone or tablet running iOS or Android with Bluetooth Low Energy (BLE). for additional questions, you can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp

A:  Nest camera runs algorithms to process video and audio data so it can determine whether it detected something you might want to know about. You can adjust the wake-up sensitivity of your camera to decide when to wake up and start recording. If the wake-up sensitivity is low: - It decreases the range at which the camera or doorbell can sense activity. - It increases the amount of time it takes for the camera or doorbell to wake up once it senses activity. Here's how to adjust the wake-up sensitivity in your camera or doorbell's settings: - Open the Home app Google Home app. - Touch and hold your device's tile. - Tap Settings Video Wake-up sensitivity. - Choose the High Low setting. For other questions or concerns, contact our support team here anytime: https://support.google.com/googlenest/gethelp

A:  With your Nest Cam (battery) you can turn or twist the camera itself to your desired angle. You can also flip the video 180 degrees. You can check the link here for detailed instructions on how to manage this: https://support.google.com/googlenest/answer/9219187 24/7 video history is not available for the Nest Doorbell (battery), even with optional wired installation. To view a live feed, you can follow the steps here: -Open the Google Home app. -On the home screen, touch and hold your camera's tile to view its live video stream. Note: If your camera is battery powered, the battery status screen will appear first. -Tap Live video to go live.

A:  Yes. Your Nest Cam (battery) works with and supports the following: -802.11a/b/g/n (2.4GHz/5GHz) Wi-Fi -Bluetooth Low Energy (BLE) -WEP, WPA, WPA2, WPA3 encryption supported If you need more information or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp

A:  The Nest Cam (battery) is designed by Google, and is manufactured in Vietnam. For questions or concerns about the performance and features of the Nest cameras/doorbells, including the technical specs, please contact us at: https://support.google.com/googlenest/gethelp