Questions and Answers for Google Nest Thermostat - Smart Programmable Wi-Fi Thermostat - Snow

A:  Hey there, Kenn. Thanks for your inquiry. Yes, If the room temperature drops below or above the set Safety Temperatures, and your Nest Thermostat automatically starts heating or cooling, you'll get a notification sent to your phone, as well as a message in the Nest app or an event in the Home app's Feed. Once temperatures return to normal levels, another notification will let you know. You can read more about this article by visiting this link: https://support.google.com/googlenest/answer/9249790

A:  Hi there, Divine. Thanks for your question. Use only high-quality 1.5 V AAA alkaline batteries from a known manufacturer. To replace the batteries, follow these steps: 1. Pull the thermostat display off the base. 2. Remove the old batteries from the back of the thermostat display. 3. Insert the 2 new AAA alkaline batteries. 4. Push the thermostat display back onto the base until it clicks into place. If you need further assistance or have additional inquiries, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp

A:  Hi there, Tcorn. Thanks for your question. You can link your Nest Thermostat to both iOS and Android smartphones. To add a Nest Thermostat from your iOS, follow these steps: 1. Open the Home app. 2. Tap Add and then Set up device and then New device and then Choose a home. 3. The app will search for devices that you can add. 4. To continue with a QR code: Scan the QR code on the back of your Nest Thermostat display. 5. The Home app will walk you through installation. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/answer/10125150

A:  Hello there, Jack. Thank you for your question and for wanting to know more about the Nest Thermostat. The device is set up in the Google Home app. The app will guide you all the way through checking compatibility, installation, and setup. We recommend reaching out to our team of specialists so we can guide you with setting up the device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp

A:  Hello there, JOhrt. Thanks for your inquiry. Electric baseboard systems are generally not compatible with Nest Thermostats. They are only compatible if they’re currently controlled by a 24 V thermostat. However, to ensure the full compatibility of your HVAC system, we recommend checking the wire labels and the labels on your system first. You can use the Compatibility Checker tool and verify the full compatibility here: https://support.google.com/googlenest/answer/9246656

A:  Hi there, LaJeff1952! Thank you for your question. The Nest Thermostat works with most 24 Volt heating and cooling systems but is not compatible with two-stage heat pump systems. The device itself comes with 6 wire connectors. You might want to check the Nest Learning Thermostat 3rd Gen. The device itself comes with 10 wire connectors which are designed for a two-stage heat pump systems. We recommend checking the wire labels and the labels on your system first. You can use the Compatibility Checker tool and verify full compatibility here: https://support.google.com/googlenest/answer/9246656

A:  Hey there, Shayla32604! We appreciate your interest. Unfortunately, this feature isn't supported. The PIN used for locking the thermostat to prevent people from changing its settings is available on Nest Thermostat E and Nest Learning Thermostat only. Learn more about different Nest thermostats and find out which one will work best for you, here: https://support.google.com/googlenest/answer/9230098

A:  Hey there, MelN! We appreciate your interest. The PIN used for locking your thermostat to prevent people from changing its settings is available on Nest Thermostat E and Nest Learning Thermostat only. Learn more about different Nest thermostats and find out which one will work best for you, here: https://support.google.com/googlenest/answer/9230098

A:  Hey there, LGMM. The thermostat uses the voltage from your system’s wires to keep its internal battery charged. If the power from your system is insufficient, the thermostat will run off the batteries for a while before it must turn off completely. But if you repeatedly get low battery messages from your thermostat, or if there’s another power-related message, you may need to check the C wire connection or install a C wire to provide consistent power to your thermostat and prevent the internal batteries from draining. Some systems, including heating-only, cooling-only, zone-controlled, and heat pump systems, require a C wire or the Nest Power Connector. Unlike other wires connected to your thermostat, a C wire doesn’t control heating or cooling functions. It only provides constant power to your thermostat. Go to g.co/nest/cwire for more details.

A:  Hey there,Skiknee! No, you won't need a new or different Google Home app for the Nest Thermostat that's installed in a different location. As long as the device is connected to a Wi-Fi internet and the Google Home app and the device are under the same Google account. If you have additional inquiries, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp