Q:I have the bulbs gut does tge cover over the bulbs twist out or pull out?
by|Feb 19, 2020
1 Answer
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A: The covers over the bulbs twist off (unscrew by turning to the left). Be sure to wear gloves when handling the halogen bulbs to avoid getting finger oils on the bulbs. Then replace the covers by screwing them back in (screw them in by turning to the right).
by|Feb 20, 2020
Q:Why doesn’t Hampton Bay or Home Depot have hardly any videos to help people walk through and reference the installation of products, such as this light. FYI, it would be very helpful.
Thank you for your consideration, M from Naperville, IL
by|Oct 8, 2019
1 Answer
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A: Hi MP, to answer this I suggest you get in touch with a Home Depot associate. Thanks for your interest.
by|Oct 11, 2019
Q:Can a dimmer be used with the halogen bulbs that are required
by|Sep 22, 2019
4 Answers
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A: Yes, a dimmer can be used with these halogen bulbs. We use the Lutron Toggle dimmer model TG-600PR, which is available at most Home Depot stores.
by|Sep 23, 2019
A: Yes, the dimmer can be used with the halogen bulbs that are required.
by|Sep 22, 2019
A: Yes. You can buy a dimmer that works with halogen lamps at Home Depot.
by|Sep 23, 2019
A: Yes, as long as the bulbs are compatible with the dimmer.
by|Sep 30, 2019
Q:Is this available in brushed nickel
by|Aug 31, 2019
2 Answers
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A: Only available in chrome.
by|Sep 3, 2019
A: No only in chrome
by|Sep 2, 2019
Q:How would you clean this? Would you have to polish each crystal?
by|Jan 30, 2019
3 Answers
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A: Hi CJ, Clean each crystal with a soft dry cloth, do not use any harsh abrasives, detergents, or anything containing ammonia to clean your light fixture.
by|Feb 5, 2019
A: I use a small rag and dust them off.
by|Feb 1, 2019
A: Yes, you do have to polish each crystal. I have put on cotton gloves and sprayed with windex and then used my gloved hands to wipe off each crystal.
by|Feb 5, 2019
Q:One of the light bulb covers broke. How can I purchase a replacement cover?
by|Jan 26, 2019
2 Answers
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A: We took the covers off the bulbs.
by|Apr 10, 2019
A: Hi, Please get in touch with our parts department by calling 1-800-446-9092 they should be able to get you what you need.
by|Jan 28, 2019
Q:1 of 3 bulbs has been out for a while. Got new bulb and go to unscrew glass and it seems like it is unscrewing but it is not coming off. Help please.
by|Oct 3, 2018
1 Answer
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A: I changed a bulb the other day in mine and was surprised at how many turns it took for the glass to come off. There are A LOT of threads! Took a few minutes of turning due to tight access between crystals, which meant only getting 1/2 turn each twist. As long as the glass cylinder/tube is turning, just keep going... It will eventually come out.
by|May 6, 2023
Q:Do you have a bigger size in this light
by|Mar 11, 2018
1 Answer
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A: Hi Win, we do carry a larger size of this pendant you can find it by entering 205448005 into the HomeDepot.com. Unfortunately that larger item is temporarily out of stock at the time I'm posting this but should be back in stock shortly.