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Questions and Answers for Hampton Bay Riverbrook Espresso Brown Steel 3-Person Outdoor Patio Padded Sling Patio Swing with Canopy

Internet #309169548

Model #FM18107-SD-SWG

Store SKU #1004307690

  • Perfect for a patio, deck or sunroom
  • Powder coated steel frame in rich brown and padded sling fabric
  • Rust and weather-resistant with UV-protected fabric

Questions & Answers

21Questions
caret
Q:Can you buy a replacement canopy
by|Apr 20, 2021
2 Answers
Answer This Question

A:  Please contact customer service to check cost and availability. 888-691-2824.

by|Apr 22, 2021

    A:  This unit was impossible to build the holes were put in the right place and some of the holes are too big I had to get bigger nuts just returned it does but I had to do

    by|Apr 29, 2023
      1 found this answer helpful
      caret
      Q:Where can i purchase a replacement canopy?
      by|Jan 26, 2021
      1 Answer
      Answer This Question

      A:  You can contact us at customerservice@coronadocasuals.com or 888-691-2824

      by|Jan 28, 2021
        caret
        Q:Can I buy the canopy by itself
        by|Jan 20, 2021
        1 Answer
        Answer This Question

        A:  We do carry the parts for the Riverbrook 3 person Swing you can contact us at customerservice@coronadocasuals.com or 888-691-2824

        by|Jan 22, 2021
          caret
          Q:I need a copy of the assembly instructions
          by|Jul 17, 2020
          1 Answer
          Answer This Question

          A:  We apologize for the issues you are having with your patio furniture. Please call us or email us for assistance. 888-691-2824 or customerservice@coronadocasuals.com

          by|Jul 21, 2020
            caret
            Q:Our frame is fine but we need to replace the seat. Is that a possibility?
            by|May 23, 2020
            4 Answers
            Answer This Question

            A:  Not sure since my seat is still going strong. Did you call 855-434-2678 to see if they have parts? Hope that helps.

            by|May 26, 2020

            A:  I would contact Hampton Bay directly at 1-855-HD-HAMPTON to see if they have the seat available. I hope this helps!

            by|May 24, 2020

            A:  The fabric comes attached to the frame. The Riverbrook is a new to this year and parts are not compatible with other items. If you recently purchased the Riverbrook and are having issues, please contact us at 888-691-2824

            by|May 24, 2020

              A:  GOOD LUCK!!! We received the wrong parts and can't even put the swing together. We are being told they have NO replacement [parts!!!!!!!!!!!!!!!!!!!!! How is this possible?????????????

              by|Feb 23, 2021
                1 found this answer helpful
                caret
                Q:Does the canopy tilt?
                by|May 18, 2020
                5 Answers
                Answer This Question

                A:  Yes.

                by|May 30, 2020

                  A:  Yes

                  by|May 19, 2020

                    A:  Yes. Forward and backward with the knobs on each side of it.

                    by|May 30, 2020

                      A:  Yes

                      by|Jun 2, 2020

                        A:  Yes the canopy tilts.

                        by|Apr 17, 2021
                          1 found this answer helpful
                          caret
                          Q:Does this also come in a MATCHING 2-person swing? I need both a 2-person and a 3-person swing.
                          by|May 16, 2020
                          2 Answers
                          Answer This Question

                          A:  There is not a 2person swing. There is Riverbrook 2person Glider you may be interested in. https://www.homedepot.com/p/Hampton-Bay-Riverbrook-Espresso-Brown-2-Person-Steel-Outdoor-Patio-Padded-Sling-Glider-RVB-012/309169783

                          by|May 19, 2020

                            A:  Sent wrong arm in box. Couldn’t finish assembly. Still waiting for a replacement. Very unhappy. Swing laying on the ground.

                            by|Jun 2, 2020
                              caret
                              Q:can the canopy be removed (before the winter) ?
                              by|Apr 20, 2020
                              5 Answers
                              Answer This Question

                              A:  Yes, I store it inside for the winter here in Colorado. Just a couple of bolts/plastic connectors to remove.

                              by|Apr 21, 2020

                              A:  Yes, would be simple to remove.

                              by|Apr 21, 2020

                                A:  Yes. The canopy is held on with two large knobs. They can be unscrewed and the canopy can then be removed from the frame. Or you can leave the frame intact and take the whole canopy assembly off for the winter if you have room. I hope this helps.

                                by|Apr 21, 2020

                                A:  Yes it can. When buying this swing set, you have to put it together, so you’re able to take the cover off and put it back on whenever.

                                by|Jun 2, 2020

                                  A:  Canopy is easily removed with canopy frame.

                                  by|Jun 2, 2020
                                    caret
                                    Q:How much combined weight will it carry. . Three @ 150lbs weight would be 450, does it still feel safe and sturdy then.
                                    by|Apr 18, 2020
                                    4 Answers
                                    Answer This Question

                                    A:  Yes, the base is super wide a sturdy. The seat will hold but I imagine that extended period of times might wear out the springs on the top.

                                    by|Apr 21, 2020

                                    A:  Please call 1-800-HomeDepot. We are not the manufacturer of this item.

                                    by|Apr 23, 2021

                                      A:  The weight limit is 300lbs. for this swing.

                                      by|May 11, 2021

                                        A:  The weight limit is 300lbs. So 3 people each weighing around 100lbs. Is this intended only for children?

                                        by|Apr 27, 2020
                                          caret
                                          Q:Is it very difficult to remove the canopy and then reset it. We live in an area that often has high winds and would not be able to leave the canopy on unless it is being used.
                                          by|Apr 5, 2020
                                          3 Answers
                                          Answer This Question

                                          A:  No, just a couple of bolts with plastic knobs to turn then lift off the whole assembly. I stored it in the garage over the winter. Does take up a fair amount of room. I suspended it from my garage door tracks.

                                          by|Apr 21, 2020

                                          A:  Not at all. I have high winds myself and haven’t had to worry about taking it off, but if you want to be on the safe side, the cover is just a slip with Velcro strips to wrap around the bars and there are slugs inside of it for the two side pieces of the cover frame. Very easy. Just loosen the screws, undo the velcro and slip it off the frame.

                                          by|Jun 2, 2020

                                            A:  I'm sorry you having issues with your sent let us know if we can help in any way customerservice@coronadocasuals.com

                                            by|Apr 7, 2020

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