Q:can this fan / light work with 14/3 wire on two wall switches?
by|Apr 15, 2024
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A: This fan model only has one hot wire to power both the fan and the light so it can only be installed onto a single wall switch.
by|Apr 16, 2024
Q:What is the difference between the all black one that is $109 and the $174 other than it is powered by Hubspace?? Both include a remote - correct??
by|Apr 12, 2024
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A: Yes, they both include remote controls and the same cosmetic design and airflow performance. However, the Hubspace version also allows you to control the fan over WiFi with the Hubspace App and it allows you to change the white color temperature of the LED light kit (the non-hubspace version only outputs warm white light).
by|Apr 12, 2024
Q:How much is the CFM if the fan is flush mounted? It does not seem to go very strongly at the highest speed. The light is also not very bright without the dimmer. Can we buy a stronger option?
by|Mar 17, 2024
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A: This fan model produces 5745 CFMs when installed with the included downrod. Unfortunately it has not be rated when flush mounted but there may be a slight reduction in airflow performance. You can increase the brightness of the light by holding down the light button to cycle through the brightness settings. This model uses an easily replaceable custom fit LED light kit that can only be replaced by light kits of the exact same type. Unfortunately there are no brighter options.
by|Mar 18, 2024
Q:Does the fan use a DC or an AC motor? What’s the noise level when on high?
by|Feb 15, 2024
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A: This fan model uses a traditional AC motor and runs whisper quiet at all fan speeds when properly installed.
by|Feb 15, 2024
Q:How many different frequencies can this fan be programmed? I want to put one in 5 different rooms in my home but they all need their own frequency so they won't interfere with one another. Can this be done with this fan? ...5 different frequency
by|Jan 17, 2024
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A: The fan supports up to 16 different frequencies. There are 4 dipswitches that can each be set to the up or down position to create unique combinations.
by|Jan 17, 2024
Q:Is it possible to purchase a gold downrod to match the black/gold version on the fan?
by|Jan 6, 2024
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A: The gold version of the fan includes a gold downrod. If you need an exact replacement of the downrod, you can order one by contacting customer service at 1-800-986-3460. If you are looking to purchase a longer downrod, you can search "gold downrod" on The Home Depot's website or retailer of your choose to find one that matches your desired specifications. Simply ensure the downrod you choose is threaded and has a 3/4 inch interior diameter (1 inch exterior).
by|Jan 9, 2024
Q:Is there a way to chance the light color from warm to cool? The product number I ordered is (Store SKU # 1004120946 Internet # 308642361)
by|Nov 27, 2023
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A: Unfortunately, replacement LEDs are only available with a 3000K color temperature.
by|Nov 28, 2023
Q:What size is the canopy?
by|Nov 1, 2023
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A: The canopy is 2.5 inches tall with a 6.5 inch diameter.