A: Hello, Please call 800-527-0998 and the customer care team will be able to assist you in ordering the glass shade you need. Please provide this information so that the agent can order the right glass. Internet #303882962 Model # 27228 Store SKU #1002473654 THX
by|May 9, 2020
1 found this answer helpful
Q:Can I buy the glass globe for this light. A carpenter broke it while installing cabinets
by|Sep 5, 2019
1 Answer
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A: Hello, Please call 800-527-0998 and the customer care team will be able to assist you in ordering a new piece of glass. Provide this information to ensure the right glass is ordered. Internet #303882962 Model # 27228 Store SKU #1002473654 THX
by|Oct 18, 2019
1 found this answer helpful
Q:Any idea how big the canopy is? Some are exactly 4.25" and don't cover the hole from a 4.25" electrical box very well.
by|Aug 11, 2019
1 Answer
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A: Hello, The canopy is 5”. THX
by|Aug 12, 2019
Q:Is there any way to extend the light from the ceiling, we have a very high ceiling,
by|Jun 20, 2019
3 Answers
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A: Not really. If you can find matching poles, and know how to add extensions for the electric, you would be able to.
by|Jun 25, 2019
A: This light comes with (4) 12" brackets. If you need more you'll need to order some.
by|Mar 31, 2020
A: Hello, Fixture comes with 4 12” down rods. No way unless you have an electrician add wire and purchase more down rods.THX
by|Jun 20, 2019
Q:What is the diameter of the glass globe on this pendant?
by|Apr 16, 2019
1 Answer
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A: Hello, 6.75" D. THX
by|Apr 18, 2019
Q:Can the 12" rod be shorten? I need it to hang 18" from the ceiling. 24" is too low and 12" is too high.
by|Apr 15, 2019
2 Answers
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A: i dont think. At least not without some special tools because the extension rods ends are threaded.
by|May 1, 2019
A: Hello, No it is not as each rod is threaded at both ends to allow the rods to connect to one another. THX
by|Feb 29, 2020
1 found this answer helpful
Q:Can this light accommodate a ST64 vintage bulb? The instructions say to use a ST 58 bulb, both have a med base.
by|Apr 2, 2019
2 Answers
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A: Hello, Yes this can take the ST64 bulb. Just ensure that the bottom of the bulb does not protrude from fixture. THX
by|Apr 3, 2019
A: Yes - I use an ST64 LED in mine.
by|Jul 19, 2019
Q:Can this fixture be mounted on a slanted ceiling?
by|Mar 27, 2019
2 Answers
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A: Hello, Yes as long as the ceiling is not to steep of a slope. There is a swivel joint that will allow it to hang straight. THX
by|Mar 28, 2019
A: No, I don't think so. The extensions screw into the base, and it does not swivel.
by|May 1, 2019
Q:Could this light be used over a bathroom sink?
by|Mar 22, 2019
2 Answers
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A: Moisture may be a concern if you have a shower in the bathroom. Also this fixture does not produce enough light to replace a standard vanity fixture.