Questions and Answers for KOHLER Bellera Single-Handle Pull-Down Sprayer Kitchen Faucet with DockNetik and Sweep Spray in Oil-Rubbed Bronze

A:  Hi BarbaraH, my name is Meli with Kohler Co. I am happy to assist with your question. The Bellera K-560 features our Sweep® spray which creates a wide, forceful blade of water. The spray head has three functions: stream, Sweep® spray and Boost technology. Thank you for choosing Kohler.

A:  no, you have to switch

A:  Hi James, this is Sarah with Kohler Customer Service. I am glad to address your question. No, the mode does not revert to stream after it is turned off. It will stay in the last position used until it is manually changed. Thank you for choosing Kohler.

A:  No. 

A:  My spray nozzle and the pressure no longer work. Purchased in Spring if 2021. I’ve tried everything to break up the hard water in it but doesn’t seem to be that. 

A:  Tony, my name is Jessica with Kohler Customer Service. I am sorry to hear the button on your Bellera sprayhead is not functioning as it should. We design our products with customers like you in mind. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at 1-800-4Kohler (1-800-456-4537). Thank you for choosing Kohler.

A:  Hi mamalaine, this is Lisa with Kohler Co. I am happy to answer your question. The overall length of the Bellera® pullout hose is 59". Thank you for choosing Kohler.

A:  18 inches from facet head 

A:  Hi Joer, this is Lisa with Kohler Co. I am happy to answer your question. There could be various parts or troubleshooting that would be needed to correct a leak. To ensure we can advise of the right information, please contact us at 1-800-4KOHLER. We are glad to help! Thank you for choosing Kohler.

A:  Hi Pat D, this is Sarah with Kohler Customer Service. I'm glad to answer your question. We have 3 different hose connections for this product. You will either have the 1219935, 1148629 or 1296289 hose. For additional assistance in determining the proper replacement for your faucet, please call us at 1-800-4KOHLER (M-F; 8am-5pm CST). Thank you for choosing Kohler.

A:  Joy, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. K-560 comes with a three function sprayhead; which allows you to switch between stream, sweep spray and boost technology. The sweep spray creates a wise, forceful blade of water for superior cleaning. Thank you for choosing Kohler.

A:  It is simply Kohler's name for the magnetic system that keeps the faucet outlet piece in place but allows the spout to be pulled down and used as a spray head.

A:  Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Docknetik is our patented magnetic docking system that securely locks the sprayhead into place when not in use. Thank you for choosing Kohler.

A:  The pull-down sprayer "docks" into the curved spigot being held in place by a "magnet" until you need to pull it down for use.

A:  Yes. It can be installed on either side. The bottom part can be rotated so you can put the handle wherever you want. We installed ours so that the handle is in the middle so water from your hands drip more into the sink. You can also operate it with either hand that way.

A:  Hi Debz, this is Sarah with Kohler Customer Service. I'm glad to answer your question. Due to this faucets 360 degree spout rotation, you are able to install the handle on either side. Thank you for choosing Kohler.

A:  Yes, you can position the handle left or right or in the center. When I installed mine I positioned the handle in the center, easier that way for either hand to turn water on and off.

A:  Contact Moen customer service. 1-800-BUY-MOEN

A:  Hello Ben, my name is Kassi with Kohler Co. I am sorry to hear your faucet has started to leak. Please contact our customer service team at 800-456-4537 M-F from 8AM-5PM CST to order a replacement part. We look forward to hearing from you! -Kassi D., Kohler Customer Service

A:  I called Koehler direct and they sent me a new hose kit. at no cost!

A:  We had the same leaking problem with our hose. We ordered a replacement off of the Kohler website. It came pretty quickly and we were able to switch it out with the leaky one.