Questions and Answers for KOZYARD Alexander 10ft.D x 9ft.H x 12ft.W Aluminum Hardtop Gazebo with Galvanized Steel Roof, Mosquito Net and Privacy Sidewall

A:  Hi Phil, Do you mean the height from ground to the gutter? If yes, the height is 6.5' . Thank you for your interest in kozyard gazebo.

A:  Normally it takes 400USD. I was heard that Homedepot also supply the service, you can check with your local homedepot .

A:  Yes, it is hollow, but the diameter is 4.8" with 1.2mm thickness, It is very strong and sturdy.

A:  Yes, the roof can support weight of a person, normally it supports 350lbs

A:  Hi Jill Thank you for your inquiry, Yes, it can be installed on the grass ground, but in order to permanent lasting, You'd better set up concrete solid plate to hold the poles in windy days.

A:  Thank you for reaching out with your inquiry. Yes. You can add spouts at the bottom of your gazebo roof corners is indeed a viable solution to prevent water splashing during rainfall. The specifics of this installation will largely depend on your personal preference and the particular setup of your outdoor space. We recommend consulting with a professional to explore the best options for your gazebo and to ensure that the installation is done safely and effectively.

A:  After set up and anchored into solid place, it is permanent , no need to put away in winter.

A:  Hi Mamo I am so sorry to hear that.Please contact us with email info@kozyard.com. our co-workers would respond to you immesiately and give you replacement.apologize for inconvience.