Questions and Answers for LG 30 in. Radiant Smooth Surface Electric Cooktop in Black with 5 Elements and SmoothTouch Controls

A:  Hi there. To get an estimated delivery date for this cooktop, please enter in your zip code. Afterwards, you'll get an estimated delivery date below that's based on your zip code! ^Chris

A:  Hi there, we see that you've had a power outage. We'd suggest reset the breaker and check the make sure that the child safety lock is not on. Before performing the few troubleshooting steps unplug the unit for about 5 min first. Also, to be sure that the child lock feature is not on press and hold the child lock control for about 3 seconds. If you are still experiencing the same issue send us a private message on social media using the handle @LGUSSupport with the serial/model number and good contact number. We're eager to get the sizzle back into the kitchen. ~Tanisha

A:  Hey there, thanks for reaching out to us with your question. Absolutely, you can definitely use this method for steam canning. ^Anthony

A:  Hi. You may need to re-oil and salt your pan afterwards. But, it will function and is okay to use. Thank you for your question. If you have any other questions for us please reach out to our social media team @LGUSSUPPORT. - T

A:  The information that your seeking is on the products' page listed in the specifications. Element Size and Wattage 12", 9", 6" / 3.0, 2.2, 1.1kW (Triple) 9", 6" / 3.0, 1.4kW (Dual) 8", 5" / 1.9, 1.0kW 6" / 1.2kW 6" / 0.1kW (Warm).~Tanisha

A:  Hi there, we see that you're in need of a control board. Yes, we can help this part is in stock at the following link: http://spr.ly/6425R8oGc

A:  Thank you for your interest in the LG 30" Electric Cooktop (LCE3010SB) model. The LG LCE3010SB 30" electric cooktop has an amp load of 32.1 amps at 240 volts and 27.9 amps at 208 volts. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LCE3010SB.ABKLLGA. ^Cris

A:  Thank you for your interest in the LG 30" Electric Cooktop (LCE3010SB) model. We can't provide the exact measurement of wire whip. However, the LG LCE3010SB cooktop features a 30-inch width and a 5 radiant element cooktop that delivers consistent heat for fast and even cooking. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LCE3010SB.ABKLLGA. ^Cris

A:  Thank you for your interest in the LG 36" Electric Cooktop (LCE3610SB) model. The LG LCE3610SB 36-inch range top needs a 50 Amp power supply at 208V or a 40 Amp power supply at 240V. If you can't go over 30 Amps, you may need to rewire the circuit to handle the higher amperage to use this range top. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LCE3610SB.ABKLLGA. ^Cris

A:  Hi there, thank you for asking us this question. It appears that this model has a countertop cutout dimensions of 29 3/8" (746 mm) (W) x 20 1/4" (515 mm) (D). If you have any other questions or concerns regarding this, kindly send us a private message on social media @LGUSSupport with your contact details, model and serial number. ^Anthony