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Questions and Answers for Pleasant Hearth Alsip Large Glass Fireplace Doors

Internet #202325767

Model #AP-1132

Store SKU #1000599144

Alsip Large Glass Fireplace Doors
(215)Questions & Answers (190)
  • Glass doors reduce cool air and heat loss up the chimney by 90%
  • Cabinet-styled doors close with easy-catch magnets
  • Rigid mesh fireplace screen panels
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Questions & Answers

190Questions
caret
Q:My fireplace is 28.25 w and 39 h which doors would I buy?
by|Jul 23, 2023
1 Answer
Answer This Question

A:  Hello Devin, the small size door will fit a fireplace with an opening of 30"- 37" in width x 22.5" – 29.5" in height. For additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

by|Jul 24, 2023
    caret
    Q:Does the small option fits a fireplace opening that has width of 28.5 inches and height of 25.5 inches
    by|Jul 20, 2023
    1 Answer
    Answer This Question

    A:  Hello Shafy, thank you for reaching out. The small size door will fit a fireplace with an opening of 30"- 37" in width x 22.5" – 29.5" in height. For any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

    by|Jul 20, 2023
      caret
      Q:My fireplace opening is 31? by 25?. Will this fit? I am replacing a glass fireplace door.
      by|Jul 15, 2023
      1 Answer
      Answer This Question

      A:  Hello Sacha, thank you for reaching out. Our customer service team is on standby to provide detailed replacement part support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group

      by|Jul 17, 2023
        caret
        Q:What size do I purchase for a fireplace sized 37.25 WIDTH, 27.25 HEIGHT?
        by|Jun 30, 2023
        1 Answer
        Answer This Question

        A:  Hello, thank you for reaching out. Your opening dimensions listed would be compatible with our large size doors. The large size door will fit a fireplace with an opening of 36”- 43” in width x 25.5” – 32.5” in height. For any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group Thank you! - GHP Group"

        by|Jun 30, 2023
          caret
          Q:What?s the best size if the fireplace opening is a Width of 33 5/8 and Height 29 1/8th?
          by|May 28, 2023
          1 Answer
          Answer This Question

          A:  Hello, the dimensions of your opening would be compatible with our medium size doors. The Medium size doors will fit a fireplace with an opening of 30”- 37” in width x 25.5” – 32.5” in height. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group

          by|May 30, 2023
            caret
            Q:Witch one will fit a 39x22 opening
            by|May 16, 2023
            1 Answer
            Answer This Question

            A:  Hello Roger, thank you for reaching out. The dimensions of your opening would be a 1/2" too small. The large size door will fit a fireplace with an opening of 36”- 43” in width x 25.5” – 32.5” in height, Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

            by|May 16, 2023
              caret
              Q:Why are these for ?masonry fireplaces only?, can they not be used in a prefab fireplace?
              by|Mar 5, 2023
              1 Answer
              Answer This Question

              A:  Hello Ross, Thank you for reaching out. Prefabricated fireplaces/metal fireboxes can generate enough heat to damage the doors. Our customer service team would be happy to help you select the correct model for your needs. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

              by|Mar 7, 2023
                caret
                Q:My brick fire place is slightly uneven (the brick at the top of the insert sticks out a tad more than at the bottom), causing the doors to swing closed when opened. Any suggestions to fix this issue?
                by|Jan 15, 2023
                1 Answer
                Answer This Question

                A:  Hello, Thank you for reaching out. Our customer service team is on standby to provide technical assistance, and installation support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group

                by|Jan 17, 2023
                  caret
                  Q:My fireplace surface is uneven and made out of stone. Am I still able to install one of these doors?
                  by|Nov 18, 2022
                  1 Answer
                  Answer This Question

                  A:  Hello, your opening must be flat in order for the doors frame to overlap your opening. Our customer service team would be happy to provide more elaborate technical assistance. Please just reach out by phone at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

                  by|Nov 18, 2022
                    caret
                    Q:Will the small model fit an opening 24 inches high and 36 inches wide?
                    by|Nov 16, 2022
                    1 Answer
                    Answer This Question

                    A:  Hello Mark, yes it will. The small size door will fit a fireplace with an opening of 30"- 37" in width x 22.5" – 29.5" in height. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

                    by|Nov 17, 2022
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                      Size

                      Large

                      Large

                      Medium

                      Large

                      Features

                      No Additional Features

                      No Additional Features

                      No Additional Features

                      No Additional Features

                      Glass Thickness (in.)

                      0.1875

                      0.1875

                      0.1875

                      0.1875

                      Fireplace Opening Height (In.)

                      32.5

                      32.5

                      32.5

                      32.5

                      Fireplace Opening Width (In.)

                      43

                      43

                      37

                      43