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Questions and Answers for Pleasant Hearth Alsip Large Glass Fireplace Doors

Internet #202325767

Model #AP-1132

Store SKU #1000599144

Alsip Large Glass Fireplace Doors
(216)Questions & Answers (191)
  • Glass doors reduce cool air and heat loss up the chimney by 90%
  • Cabinet-styled doors close with easy-catch magnets
  • Rigid mesh fireplace screen panels
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Questions & Answers

191Questions
caret
Q:My fireplace surface is uneven and made out of stone. Am I still able to install one of these doors?
by|Nov 18, 2022
1 Answer
Answer This Question

A:  Hello, your opening must be flat in order for the doors frame to overlap your opening. Our customer service team would be happy to provide more elaborate technical assistance. Please just reach out by phone at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

by|Nov 18, 2022
    caret
    Q:Will the small model fit an opening 24 inches high and 36 inches wide?
    by|Nov 16, 2022
    1 Answer
    Answer This Question

    A:  Hello Mark, yes it will. The small size door will fit a fireplace with an opening of 30"- 37" in width x 22.5" – 29.5" in height. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

    by|Nov 17, 2022
      caret
      Q:My fireplace is set up for high gas and wood brining but we have glass rocks and use only gas. Will this work ?
      by|Sep 18, 2022
      1 Answer
      Answer This Question

      A:  Hello, We only recommend that our class rock be used in our gas burning "firepits". Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

      by|Sep 19, 2022
        caret
        Q:is it possible to customize the size of the door? my fireplace is w: 61, h: 44
        by|Aug 7, 2022
        1 Answer
        Answer This Question

        A:  Hello, No. The fireplace comes in 3 size dimensions. That your masonry opening must be able to fit. The small size door will fit a fireplace with an opening of 30"- 37" in width x 22.5" – 29.5" in height The medium size door will fit a fireplace with an opening of 30”- 37” in width x 25.5” – 32.5” in height The large size door will fit a fireplace with an opening of 36”- 43” in width x 25.5” – 32.5” in height. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

        by|Aug 8, 2022
          caret
          Q:My opening is 38 wide and 28 high
          by|Mar 8, 2022
          1 Answer
          Answer This Question

          A:  Hello, our large size door will fit a fireplace with an opening of 36”- 43” in width x 25.5” – 32.5” in height. Should you need any additional information please feel free to give us a call at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group

          by|Mar 9, 2022
            caret
            Q:my fireplace glass door is 17.5 by 39 bifold what size door do I need small, med or large
            by|Jan 26, 2022
            1 Answer
            Answer This Question

            A:  Hi Linda, Our customer service team would be happy to help you select the correct model for your needs if you provide them with the dimensions of your fireplace opening. Should you need any additional information please feel free to give us a call at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group

            by|Jan 26, 2022
              caret
              Q:my fire box looks prefabricated and uses gas logs. if I only run it with doors open, is it safe to install?
              by|Jan 11, 2022
              1 Answer
              Answer This Question

              A:  Hi Nina, our glass door sets can only be used with masonry, wood burning fireplaces. We do apologize for any inconvenience, should you need any additional information please feel free to give us a call at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group

              by|Jan 12, 2022
                caret
                Q:My fireplace measurements are 36" W 281/2" H would I purchase a small fireplace screen?
                by|Jan 5, 2022
                1 Answer
                Answer This Question

                A:  Hello, our medium size door set will fit a fireplace with an opening of 30”- 37” in width x 25.5” – 32.5” in height. Should you need any additional information please feel free to give us a call at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group

                by|Jan 6, 2022
                  caret
                  Q:We have an 28 in wide 24 in high opening will it work on ours
                  by|Dec 27, 2021
                  1 Answer
                  Answer This Question

                  A:  Hi Henry, we do not currently manufacture a glass door set that can accommodate your opening width and height. We do apologize for any inconvenience, should you need any additional information please feel free to give us a call at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group

                  by|Dec 29, 2021
                    caret
                    Q:My Fireplace opening is 30 inches height, 48 inches wide and 4.5 inch depth. What door designs have compatible dimensions?
                    by|Dec 2, 2021
                    1 Answer
                    Answer This Question

                    A:  Hello, we currently do not have a glass door set that can accommodate the width of your fireplace opening. We do apologize for any inconvenience, should you need any additional information please feel free to give us a call at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group

                    by|Dec 3, 2021
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                      Size

                      Large

                      Large

                      Large

                      Large

                      Features

                      No Additional Features

                      No Additional Features

                      No Additional Features

                      No Additional Features

                      Glass Thickness (in.)

                      0.1875

                      0.1875

                      0.1875

                      0.18

                      Fireplace Opening Height (In.)

                      32.5

                      32.5

                      32.5

                      32.5

                      Fireplace Opening Width (In.)

                      43

                      43

                      43

                      36