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Questions and Answers for RIDGID 12 Gallon 5.0 Peak HP NXT Wet/Dry Shop Vacuum with Filter, Locking Hose and Accessories

Internet #304006023

Model #HD1200

Store SKU #929866

  • Great value, high-performance vac for tough messes
  • Wet nozzle and built-in drain, ideal cleanup solution for liquids
  • Features the RIDGID lifetime warranty

Questions & Answers

398Questions
caret
Q:Noise decibel level
by|Jan 14, 2024
1 Answer
Answer This Question

A:  Hello Price, Thank you for reaching out to us with your inquiry about our product. We appreciate your interest in our HD1200! The noise rating of the HD1200, when used with the original hose attached, is 78 decibels. We understand that noise levels are an important consideration for many customers, and we strive to provide accurate and transparent information. If you have any further questions or concerns regarding the HD1200 or any other aspect of our products, please don't hesitate to contact our dedicated Customer Service team. They are available from Monday to Friday between 8:00 AM to 5:00 PM Central Time. You can reach them at 1-800-474-3443. Alternatively, you can also send us an email at info@ridgidvacs.com, and we'll be more than happy to assist you promptly. Thank you once again for your interest in RIDGID products. We look forward to serving you and providing the information and support you need. Best regards, RIDGID

by|Jan 15, 2024
    caret
    Q:Can you run it with the drain cap unscrewed while sucking up water?
    by|Jan 12, 2024
    1 Answer
    Answer This Question

    A:  Hello Mjscads, Thank you for your inquiry about our products. It is not recommended to remove the drain cap when using the vacuum for picking up both wet and dry materials because the suction power of the vacuum will decrease. If you have other questions, please call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

    by|Jan 15, 2024
      caret
      Q:Will this vacuum pick up leaves on artificial grass.
      by|Jan 9, 2024
      1 Answer
      Answer This Question

      A:  Hi Jackie, Thank you for reaching out to us about our product! We're glad to hear that you're interested in using our vac for picking up leaves on artificial grass. Rest assured, our RIDGID wet/dry vacs are designed to handle a wide range of cleaning tasks. They can be used for various applications, including leaf removal on artificial grass. Our vacs are versatile and powerful enough to tackle most cleaning jobs effectively. If you have any specific concerns or questions about using our vac for this purpose, please don't hesitate to get in touch with our dedicated Customer Service team. They are available Monday to Friday between 8:00 AM and 5:00 PM Central Time. You can reach them at 1-800-474-3443 or send an email to info@ridgidvacs.com. They will be more than happy to assist you further. Thanks again for your inquiry, Jackie! We appreciate your interest in our product and look forward to helping you with your cleaning needs. Best regards, RIDGID

      by|Jan 10, 2024
        caret
        Q:What is the static pressure (in of water) this vacuum can pull at the CFM listed?
        by|Jan 8, 2024
        1 Answer
        Answer This Question

        A:  Hello Beau, Thank you for reaching out to us regarding the static pressure of our HD1200 product. We appreciate your interest in our brand and are here to provide you with the information you need. The static pressure of the HD1200 is measured at 55 inches. If you have any further questions or concerns, our dedicated Customer Service team is available to assist you. You can reach us at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time. Alternatively, feel free to send us an email at info@ridgidvacs.com, and we'll be more than happy to help. Thank you once again for your inquiry. We look forward to providing you with exceptional products and support! Best regards, RIDGID

        by|Jan 10, 2024
          caret
          Q:RE: HD1200 WHAT IS THE "AVERAGE" BATTERY RUN AND CHARGE TIME?
          by|Jan 6, 2024
          2 Answers
          Answer This Question

          A:  Hello STEFFUCH, Thank you for your inquiry. This model HD1200 is a corded vacuum. If you have additional questions you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

          by|Jan 9, 2024

            A:  It has a cord that you plug into a standard outlet. It doesn't run off of a battery

            by|Jan 7, 2024
              caret
              Q:Can I rent a vacuum
              by|Jan 4, 2024
              1 Answer
              Answer This Question

              A:  Hello atkinson, Thank you for reaching out to us regarding our product. We appreciate your interest! To learn more about Home Depot tool rental services, we recommend visiting this link: https://www.homedepot.com/c/tool_and_truck_rental or call them at 1-800-466-3337. For any product-related queries or concerns, our Customer Service team is here to help. You can reach us at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time. Alternatively, you can also send us an email at info@ridgidvacs.com, and we'll be more than happy to assist you. We value your interest in our products and look forward to helping you find the perfect tools for your needs. Thank you, RIDGID

              by|Jan 6, 2024
                caret
                Q:can a shop vac be used as a carpet shampooer
                by|Dec 24, 2023
                1 Answer
                Answer This Question

                A:  Hello Veee, Thank you for asking! Yes, the RIDGID 12 Gallon 5.0 Peak HP NXT Wet/Dry Shop Vacuum can be used for shampooing a carpet. Kindly make sure that you have the removed the filter for vacuuming wet. If you have any further questions or concerns, feel free to call us at 1-800-4-RIDGID (1-800- 474-3443) or you may send your email to info@ridgidvacs.com or info.info@emerson.com. Regards, RIDGID® Customer Support

                by|Jan 3, 2024
                  1 found this answer helpful
                  caret
                  Q:Does this include the filter for using it for wet applications or do I have to buy a special filter? Does it have an exhaust port to use as a blower?
                  by|Dec 19, 2023
                  1 Answer
                  Answer This Question

                  A:  Hello Brad, Thank you for reaching out to us regarding our product. We appreciate your interest and would be delighted to assist you in finding the ideal filter solution for your needs. When it comes to handling small amounts of liquid, our original pleated paper filter is a suitable choice. It effectively captures liquid without compromising the performance of your vacuum. However, for larger liquid volumes, we recommend removing the filter to prevent water misting and ensure optimal functionality. If you frequently encounter dirty water or regularly use your vacuum for wet pickups, we have just the solution for you! Our wet foam filter VF7000, available at Home Depot stores, is specifically designed to handle these situations with ease. Moreover, this vac has an exhaust port located at the back of the powerhead where you can connect the hose for blowing purposes. Should you have any further questions or concerns, our Customer Service team is here to assist you. Feel free to reach out at 1-800-474-3443 from Monday through Friday between 8:00 AM to 5:00 PM Central Standard Time. Or, you may send an email at info@ridgidvacs.com. We appreciate your interest in our product and look forward to helping you enhance your vacuuming experience! Thanks, RIDGID

                  by|Jan 9, 2024
                    1 found this answer helpful
                    caret
                    Q:If I hooked an extra hose to the exhaust and ran that hose out of my basement window, could I run this without the filter?
                    by|Dec 15, 2023
                    1 Answer
                    Answer This Question

                    A:  Hello Moses, Thank you for reaching out to us regarding our product. We appreciate your interest and want to provide you with the necessary information to make the most out of your purchase. In regards to your question about using our vac, we would like to clarify that as stated in the owner's manual, the vac can only be operated without the filter for large amounts of liquid pickup. However, for small amounts of liquid and dry pickup, it is essential to have the filter installed. This ensures optimal performance and protects the functionality of the vac. If you have any further questions or concerns, our Customer Service team is here to assist you. You can reach us at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time. Alternatively, feel free to send us an email at info@ridgidvacs.com, and we will promptly respond with the information you need. Once again, thank you for choosing RIDGID. We are committed to providing exceptional customer service and ensuring your satisfaction with our products. Best regards, RIDGID

                    by|Dec 19, 2023
                      caret
                      Q:Internal filter will not stay on.
                      by|Dec 12, 2023
                      1 Answer
                      Answer This Question

                      A:  Hello Joeseph, Thanks for your inquiry and we apologize for the inconvenience. Align the small center hole in the top of the filter over the Qwik Lock™ stud on the filter cage and press down on the outside edge of the filter until the rubber gasket on the bottom of the filter seats securely around the base of the filter cage and against the lid. Press firmly on top of the filter near the stud to allow the filter to snap over the ball on the end of the stud. If you need further assistance, you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID Wet/Dry Vac Customer Support

                      by|Jan 3, 2024
                        1 found this answer helpful

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