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Questions and Answers for RIDGID 12 Gallon 5.0 Peak HP NXT Shop Vac Wet Dry Vacuum with General Debris Filter, Locking Hose and Accessory Attachments

Internet #304006023

Model #HD1200

Store SKU #929866

  • Great value, high-performance wet dry vacuum for tough messes
  • Wet nozzle and built-in drain, ideal cleanup solution for liquids
  • Shop Vac features the RIDGID Lifetime Warranty

Questions & Answers

430Questions
caret
Q:Can you tell me if there's a drain plug to empty water without removing lid.
by|Apr 21, 2024
1 Answer
Answer This Question

A:  Hi Garry, Thank you for reaching out to us regarding our product inquiry. We have the VT2519 hose to drain adapter that is specifically designed to seamlessly attach to any standard 5/8-inch garden hose, allowing you to efficiently drain water from the vac. With this adapter, you can harness the power of gravity and easily direct the water flow through the garden hose, saving you valuable time and effort. You can buy this adapter at your local Home Depot store or online at homedepot.com or store.ridgid.com. If you have any further questions or concerns, our dedicated Customer Service team is here to assist you. You can reach them at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time. Alternatively, feel free to send us an email at info@ridgidvacs.com and we'll promptly get back to you. Thanks, RIDGID

by|Apr 23, 2024
    caret
    Q:How long is the warranty
    by|Apr 20, 2024
    1 Answer
    Answer This Question

    A:  Hello Vero, Thank you for your inquiry about our products. Please be informed that RIDGID® Wet/Dry vacuums are covered by a lifetime warranty against manufacturing and material defects from the time of purchase. If you have other questions, please feel free to contact our customer service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com and we'll be glad to assist you. Thank you, RIDGID Customer Support

    by|Apr 23, 2024
      caret
      Q:What is the hose diameter
      by|Apr 18, 2024
      2 Answers
      Answer This Question

      A:  Hello Bruce, Thank you for reaching out to us regarding our product. This HD1200 model features a high-quality 2-1/2 in. x 7 ft. Tug-A-Long, DUAL-FLEX locking hose. Should you have any further inquiries or need assistance, do not hesitate to contact our dedicated Customer Service team at 1-800-474-3443. Our representatives are available Monday to Friday, from 8:00 AM to 5:00 PM Central Time. Alternatively, you can reach us via email at info@ridgidvacs.com, and we will be more than happy to help address your concerns. Thank you for considering RIDGID for your needs. Best regards, RIDGID

      by|Apr 19, 2024

        A:  The hose is 2 1/2 inch diameter. Mike

        by|May 12, 2024
        caret
        Q:Is it imperative that I use a bag for debris, or can I use it without one?
        by|Apr 17, 2024
        1 Answer
        Answer This Question

        A:  Hello Kellyanne, Thank you for your inquiry. You can run the vacuum without the dust bags. Dust collection bags are completely optional on our RIDGID vacuums. Make sure that you have the correct type of filter depending on the usage of the vacuum. While not mandatory, these bags offer several benefits that can enhance your vacuuming experience. Firstly, they help keep the drum clean by containing the collected debris within a sealed bag. This makes emptying the drum much more convenient and mess-free. Secondly, using filter bags can further prolong the life of the paper filter by preventing it from clogging prematurely. If you have further questions or concerns, you may call our Customer Service at 1-800-474-3443 from Monday through Friday between 8:00 AM to 5:00 PM Central Time and we'd be glad to assist you. Alternatively, you can also reach out via email at info@ridgidvacs.com. Thanks, RIDGID

        by|Apr 18, 2024
          caret
          Q:Is the hose stiff?
          by|Apr 10, 2024
          1 Answer
          Answer This Question

          A:  Dear Mikemag, Thanks for your inquiry. This model is equipped with DUAL-FLEX hose shows off a sleek design that offers 180-degree mobility at each end. This feature helps resist clogging, and the hose extends up to 7 ft. to keep up with even the toughest of projects. If you have other questions, please call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com. Thanks, RIDGID

          by|Apr 11, 2024
            caret
            Q:How can I tell which model I have ,how many gallons ,apon checking it could be 12/14/,or 16 gallon !??
            by|Apr 8, 2024
            1 Answer
            Answer This Question

            A:  Hi Matt, Thank you for reaching out to us. The carton and owner's manual of the vacuum should indicate the gallon size of your vac for you. However, if you require further assistance or have any additional questions, please don't hesitate to contact our Customer Service team at 1-800-474-3443. We are available Monday to Friday between 8:00 AM to 5:00 PM Central Standard Time. Alternatively, feel free to shoot us an email at info@ridgidvacs.com, and we'll be more than happy to help you out with any queries you may have. Thanks for your interest in RIDGID products! Best regards, RIDGID

            by|Apr 9, 2024
              caret
              Q:Can this be used to clean furniture?
              by|Apr 8, 2024
              1 Answer
              Answer This Question

              A:  Hello AnnK, Thank you for your interest in our product. Our RIDGID wet/dry vacs are designed to handle almost any task, making them a versatile tool for your everyday needs. Whether it's cleaning up a messy workspace or cleaning a furniture, our vacs are up to the challenge. Please note that they should not be used with toxic, flammable, or hazardous materials for safety reasons. Should you have any queries or require further assistance, don't hesitate to contact our dedicated Customer Service team at 1-800-474-3443. They are available Monday to Friday between 8:00 AM and 5:00 PM Central Time. Alternatively, you can reach out via email at info@ridgidvacs.com. We appreciate your interest in RIDGID products and look forward to serving you soon. Best regards, RIDGID

              by|Apr 9, 2024
                caret
                Q:What is the cfm.
                by|Apr 7, 2024
                1 Answer
                Answer This Question

                A:  Dear Greg, Thank you for your inquiry about our products. This model is rated at 144 CFM. If you have other questions, feel free to contact us directly. We can be reached at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com Thanks, RIDGID

                by|Apr 9, 2024
                  caret
                  Q:Pellets stov?e and fire place
                  by|Apr 7, 2024
                  0 Answer
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                  caret
                  Q:Do I need to use the wet filter when vacuuming liquids? Or can I vacuum liquids with no filter?
                  by|Apr 1, 2024
                  1 Answer
                  Answer This Question

                  A:  Hello Brian, Thank you for your inquiry about our products. For picking up large amounts of liquid we recommend that the paper filter be removed. The VF7000 (Wet Application Foam Filter for 5 gallon and larger) adds protection for your vacuum during wet pick-up by keeping water-borne debris out of the motor. Please remember to never leave your wet /dry vac running unattended and to always use your wet/dry vac in accordance with the owner’s manual. If you have additional questions you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

                  by|Apr 3, 2024

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