Questions and Answers for Rheem Performance 50 Gal. Short 36,000 BTU Natural Gas Power Vent Water Heater with 6-Year Warranty

A:  Hi Patel, yes a leak from that area may be fixable. Please contact our Customer Support line that we can review this with you in more detail with your warranty options. Our number is 866-279-4566. Thank you very much and we look forward to speaking with you.

A:  Hi Skyss and thank you for your question. If you mean can you install it yourself. Please check local codes. Local codes will dictate what is needed to install a product past what the user manual states. ""It is very important that all persons who are expected to install, operate or adjust this water heater read the instructions carefully so they may understand how to perform these operations. If you do not understand these instructions or any terms within it, seek professional assistance.""

A:  We are sorry to hear that you are experiencing a problem with your water heater. To ensure that this gets rectified please call the customer service line to report this problem and discuss what next steps will be. Please Call 866-279-4566

A:  Hi D135 and thank you for your question. No, it is not advised to do either of these.

A:  Hi Robert, this water heater this question is attached to (Model XG40S06PV36U0) has to be vented directly outside and not through a chimney.

A:  Hi and thank you for your question. Once the unit is heated up the power vent will turn on.

A:  Hi Paul and thank you for your question. This water heater must be installed in accordance with these instructions, local codes, utility company requirements, and/or in the absence of local codes, use the latest edition of the American National Standard/National Fuel Gas Code. A copy can be purchased from either the American Gas Association, 400 N. Capitol Street NW, Washington, DC 20001 as ANSI standard Z223.1 or National Fire Protection Association, 1 Batterymarch Park, Quincy, MA 02269 as booklet NFPA 54. Location The water heater should not be located in an area where leakage from the tank or connections will result in damage to the area adjacent to the heater or to lower floors of the structure. When such areas cannot be avoided it is recommended that a suitable drain pan, adequately drained, must be installed under the water heater. The water heater must be centered in the drain pan. The drain pan must not restrict air flow to the combustion air inlet openings (perforation openings) located around the lower perimeter of the water heater. Drain pan kits are available from the store where the water heater was purchased, or any water heater distributor. Make certain the floor underneath the water heater is strong enough to sufficiently support the weight of the water heater once it is filled with water. A gas fired water heater or any other appliance should not be installed in a space where liquids which give off flammable vapors are to be used or stored. Such liquids include gasoline, LP gas (butane or propane), paint or adhesives and their thinners, solvents or removers. DO NOT block or obstruct any of the combustion air inlet openings located around the perimeter of the water heater. A minimum of 1 in. is required between these combustion air inlet openings and any obstruction. DO NOT obstruct or block the Flammable Vapor Sensor. Because of natural air movement in a room or other enclosed space, flammable vapors can be carried some distance from where liquids which give off flammable vapors are to be used or stored. The open flame of the water heater’s pilot or main burner can ignite these vapors and create a shut down condition of the water heater which will not allow the water heater to ignite until examined by a Qualified Service Technician. FVIR certified gas water heaters can be installed on a residential garage floor without the use of an 18 in (46 cm). stand in accordance with the National Fuel Gas Code, NFPA 54, unless otherwise directed by State and Local code requirements. The water heater must be located so it is not subject to physical damage, for example, by moving vehicles, area flooding etc. ● We recommend this water heater be installed in locations where the ambient temperatures DO NOT exceed 100°F (38°C). IMPORTANT: DO NOT install the water heater in a location where it may be subjected to ambient temperatures exceeding 125°F (52°C). ● The water heater should be installed so as to minimize the length of plastic vent pipe and the number of vent connection fittings required. ● Hot water lines should be insulated to conserve water and energy. ● Protect the water heater and water lines from exposure to freezing temperatures. ● DO NOT install the water heater in bathrooms, bedrooms, any occupied rooms normally kept closed, or in unprotected outdoor areas. ● DO NOT install this water heater outdoors. ● Minimum clearance from combustible construction: * "Front" clearance dimension is measured from the water heater jacket to the closet door. ** "Top" clearance dimension is measured from the jacket top to the ceiling. If the clearances stated on the Instruction/ Warning Label, located on the front of the heater differ, install the water heater according to the clearances stated on the label. ● If the water heater is to be installed directly on carpeting, the water heater shall be installed on a metal or wood panel extending beyond the full width and depth of the water heater by at least 3 in. (7.6 cm) in all directions or, if the water heater is to be installed in an alcove or closet, the entire floor must be covered by a wood or metal panel. NOTICE: For proper operation and maintenance, a minimum clearance of 1.5 inches (3.8 cm) must be provided from the combination temperature and pressure relief valve to any wall or object.

A:  Below is a link to the installation instructions. https://images.thdstatic.com/catalog/pdfImages/39/3960efa3-db20-483b-afbc-6e3058d7e33c.pdf Mike

A:  Hi Kenny and thank you for your question. The two you listed are the same model XG50S06PV36U0.

A:  Hi arby and thank you for your question. The cord is 44 inches.

A:  Hi David and thank you for your question. Uniform Energy Factor (UEF): The newest measure of water heater overall efficiency. The higher the UEF value is, the more efficient the water heater.