Questions and Answers for SURFACE SHIELDS 24 in. x 200 ft. Self-Adhesive Film

A:  Hi Bonn - Thank you for contacting us. We are sorry to hear that! Our Carpet Shield has a Water-Based adhesive. We recommend using a citrus-based soap pretreatment with a HOT water extraction to remove any residue. Please make sure it is not STEAM, but a HOT water extraction. Please let us know if we can be of further assistance. Thank you again, Jasmine Duncan

A:  Good afternoon, Lee- Thank you for contacting us regarding your concern. Carpet shield is a temporary 30-day protection product only to be used on synthetic carpet. This could cause damage or adhesive being left behind when removing. If adhesive is left behind, we recommend using a citrus-based product, such as goof off or goo gone, to remove the water-based adhesive from flooring. We recommend testing in a small area with the citrus-based product and using a plastic scrapper to gently remove and adhesive that is still located on the marble. For future uses on marble surfaces, we recommend considering marble shield. Thank you again for contacting us regarding your concern. Warm regards, Jasmine Duncan

A:  Good afternoon, Larry - We would not recommend this product to be used this way. Warm regards, Customer Service

A:  it's about 3-4 mil, works great just don't put down on anything but carpet

A:  Thank you for your inquiry. Unless otherwise stated, all of our Carpet Shield products are 2.8 mil's (0.0028 inches) thick. This provides both protection of your carpet as well as the necessary flexibility to work on its surface. Please reach out to customerservice@iconprotection.com with any further questions. Jasmine

A:  Yes

A:  Good morning, Chris - It looks like we may need a little more information on this. Please contact us at CustomerCare@Iconprotection.com and we will be happy to look into this for you! Thanks!

A:  Good afternoon, Thank you for taking the time to ask about our product. I do not believe that using a wheelchair on carpet shield would work, I believe it would tear and become tangled in the wheels.

A:  Good afternoon, Thank you for taking the time to ask about our product. This may cause damage to the surface if used out of specifications. I could leave behind adhesion as well. This should only be used on synthetic carpet.

A:  It left a residue on myt carpet, so I'd keep it away from furniture.

A:  Good afternoon, This item should not be fully submerged in water, but it will repel liquids from seeping through once applied.

A:  It will stick but might pull off the clear finish on the concrete.