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Questions and Answers for Samsung 28 cu. ft. 4-Door French Door Smart Refrigerator in Fingerprint Resistant Stainless Steel, Standard Depth

Internet #308743988

Model #RF28R7201SR

Store SKU #1004304413

  • Stand ard depth offers more space in more ways to stay organized
  • FlexZone™ storage drawer with four temperature settings
  • Wi-Fi and Bixby Enabled: Control and monitor your fridge remote

Questions & Answers

482Questions
caret
Q:How to fix a left side door that won't shut and seal properly?
by|Jun 26, 2023
1 Answer
Answer This Question

A:  Let's go ahead and get the information you need to make sure that your refrigerator door is all set, Gary. Making sure that your refrigerator provides maximum performance is important, Kindly click the link below and select the appropriate scenario (Hinged door on the refrigerator does not close, Middle or freezer pull out door on the refrigerator does not close, Showcase door does not close correctly, Flap between doors is stuck or loose) to rectify your refrigerator door issue: https://www.samsung.com/us/support/troubleshooting/TSG01001017/ Should you need more assistance with the refrigerator, Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, Please provide us with this reference number (1145945417) to help our team pull up your information. Have a great day, -Ernest-

by|Jun 27, 2023
    caret
    Q:The water filter is leaking water after being installed. What is the problem?
    by|Jun 25, 2023
    1 Answer
    Answer This Question

    A:  Let's ensure your new refrigerator provides you with the best performance, William. Learn how to rectify water leaking from the water filter by clicking the link below: https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter Should you need more assistance with the refrigerator, Please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, Please provide us with this reference number (1145941704) to help our team pull up your information. Have a great day, -Ernest-

    by|Jul 3, 2023
      1 found this answer helpful
      caret
      Q:Can the flex drawer be used as a freezer ?
      by|Jun 23, 2023
      1 Answer
      Answer This Question

      A:  Yes, Susan, It has four settings that you can use to store various items such as Wine, Deli, Beverage, and Meat. Please see the link to view the user manual and go to page 40 (FlexZone) for your reference: https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf Have a great day, -Ernest-

      by|Jul 20, 2023
        2 found this answer helpful
        caret
        Q:Is there a light on the water dispenser? I swear I see an LED light, but I?m regularly filling my water/ice in the dark?
        by|Jun 20, 2023
        1 Answer
        Answer This Question

        A:  The refrigerator water dispenser is not equipped with a light, Nick. Have a great day, -Ernest-

        by|Jul 24, 2023
          2 found this answer helpful
          caret
          Q:Can this model be ordered without the Ice or Water in the door?
          by|Jun 19, 2023
          1 Answer
          Answer This Question

          A:  Hi there, No, This model has an equipped ice maker and can only be ordered with the ice maker and water dispenser. Have a great day, -Ernest-

          by|Jul 20, 2023
            2 found this answer helpful
            caret
            Q:What?s the Wi-Fi password
            by|Jun 17, 2023
            1 Answer
            Answer This Question

            A:  We recommend reaching out to your internet service provider, Jana. To help assist you with your wireless network password. Have a great day, -Ernest-

            by|Jun 24, 2023
              1 found this answer helpful
              caret
              Q:What model for water filter
              by|Jun 11, 2023
              1 Answer
              Answer This Question

              A:  The compatible water filter for the refrigerator is HAF-QIN, Deeg. Have a great day, -Ernest-

              by|Oct 19, 2023
                1 found this answer helpful
                caret
                Q:I need to replace my water filter but I am having a hard time finding the correct one. May someone please share the correct filter I need to buy? Thank you.
                by|Jun 6, 2023
                1 Answer
                Answer This Question

                A:  The compatible water filter for the refrigerator is HAF-QIN. Have a great day, -Ernest-

                by|Jun 25, 2023
                  caret
                  Q:I noticed this morning the items in the freezer were thawed (everything was frozen last night). If I turn on the Power Freeze and everything freezes again, will I be able to turn that off and have the freezer go back to the normal 0 temp that it's been at
                  by|Jun 6, 2023
                  1 Answer
                  Answer This Question

                  A:  Yes, Power Freeze is one optional feature the refrigerator has. Please click on the link to access the digital copy of the manual and go to page 41 freezer section to learn more about Power Freeze: https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf Have a great day, -Ernest-

                  by|Jun 30, 2023
                    caret
                    Q:What are the specs for ordering new water filter?
                    by|Jun 5, 2023
                    1 Answer
                    Answer This Question

                    A:  The compatible water filter for the refrigerator is HAF-QIN, its dimension is 2.13" x 2.13" x 8.86" with 300 gallons capacity. Please click on this link to learn more about the specification of the water filter: https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/#specs Have a great day, -Ernest-

                    by|Jun 6, 2023

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                      Refrigerator Width (in.)

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                      Depth (Excluding Handles) (in.)

                      34 in

                      33.875 in

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                      Height to Top of Refrigerator (in.)

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                      Installation Depth

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