Q:How to fix a left side door that won't shut and seal properly?
by|Jun 26, 2023
1 Answer
Answer This Question
A: Let's go ahead and get the information you need to make sure that your refrigerator door is all set, Gary.
Making sure that your refrigerator provides maximum performance is important, Kindly click the link below and select the appropriate scenario (Hinged door on the refrigerator does not close, Middle or freezer pull out door on the refrigerator does not close, Showcase door does not close correctly, Flap between doors is stuck or loose) to rectify your refrigerator door issue:
https://www.samsung.com/us/support/troubleshooting/TSG01001017/
Should you need more assistance with the refrigerator, Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, Please provide us with this reference number (1145945417) to help our team pull up your information.
Have a great day,
-Ernest-
by|Jun 27, 2023
Q:The water filter is leaking water after being installed. What is the problem?
by|Jun 25, 2023
1 Answer
Answer This Question
A: Let's ensure your new refrigerator provides you with the best performance, William.
Learn how to rectify water leaking from the water filter by clicking the link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter
Should you need more assistance with the refrigerator, Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, Please provide us with this reference number (1145941704) to help our team pull up your information.
Have a great day,
-Ernest-
by|Jul 3, 2023
1 found this answer helpful
Q:Can the flex drawer be used as a freezer ?
by|Jun 23, 2023
1 Answer
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A: Yes, Susan, It has four settings that you can use to store various items such as Wine, Deli, Beverage, and Meat.
Please see the link to view the user manual and go to page 40 (FlexZone) for your reference:
https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf
Have a great day,
-Ernest-
by|Jul 20, 2023
2 found this answer helpful
Q:Is there a light on the water dispenser? I swear I see an LED light, but I?m regularly filling my water/ice in the dark?
by|Jun 20, 2023
1 Answer
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A: The refrigerator water dispenser is not equipped with a light, Nick.
Have a great day,
-Ernest-
by|Jul 24, 2023
2 found this answer helpful
Q:Can this model be ordered without the Ice or Water in the door?
by|Jun 19, 2023
1 Answer
Answer This Question
A: Hi there,
No, This model has an equipped ice maker and can only be ordered with the ice maker and water dispenser.
Have a great day,
-Ernest-
by|Jul 20, 2023
2 found this answer helpful
Q:What?s the Wi-Fi password
by|Jun 17, 2023
1 Answer
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A: We recommend reaching out to your internet service provider, Jana. To help assist you with your wireless network password.
Have a great day,
-Ernest-
by|Jun 24, 2023
1 found this answer helpful
Q:What model for water filter
by|Jun 11, 2023
1 Answer
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A: The compatible water filter for the refrigerator is HAF-QIN, Deeg.
Have a great day,
-Ernest-
by|Oct 19, 2023
1 found this answer helpful
Q:I need to replace my water filter but I am having a hard time finding the correct one. May someone please share the correct filter I need to buy? Thank you.
by|Jun 6, 2023
1 Answer
Answer This Question
A: The compatible water filter for the refrigerator is HAF-QIN.
Have a great day,
-Ernest-
by|Jun 25, 2023
Q:I noticed this morning the items in the freezer were thawed (everything was frozen last night). If I turn on the Power Freeze and everything freezes again, will I be able to turn that off and have the freezer go back to the normal 0 temp that it's been at
by|Jun 6, 2023
1 Answer
Answer This Question
A: Yes, Power Freeze is one optional feature the refrigerator has.
Please click on the link to access the digital copy of the manual and go to page 41 freezer section to learn more about Power Freeze:
https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf
Have a great day,
-Ernest-
by|Jun 30, 2023
Q:What are the specs for ordering new water filter?
by|Jun 5, 2023
1 Answer
Answer This Question
A: The compatible water filter for the refrigerator is HAF-QIN, its dimension is 2.13" x 2.13" x 8.86" with 300 gallons capacity.
Please click on this link to learn more about the specification of the water filter:
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/#specs
Have a great day,
-Ernest-