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Customer Reviews for Alpine Corporation 35 in. Tall Outdoor Fairy Castle Waterwheel Tiered Fountain Yard Art decoration

Internet #207074840

Model #USA1164

Store SKU #1001810461

  • Magnificent polystone design offers the look of real stone
  • Whimsical indoor/outdoor statement piece adds tranquility
  • Easy to assemble and set up - just plug in and enjoy

Customer Reviews

  • 4.5
    out of 65 reviews
  • 81% recommend this product
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Showing 1-30 of 65 reviews
It works great and looks so good in my yard...
It works great and looks so good in my yard
by
  • Verified Purchase
Easy to assemble & works great. I love it. So do the birds.
Easy to assemble & works great. I love it. So do the birds.
by
  • Verified Purchase
  • Recommended
My only complaint is the pump keeps clogging and I...
My only complaint is the pump keeps clogging and I have to declogg it daily. Besides that I love this fountain. It looks fantastic in my flower bed.
by
  • Verified Purchase
I was glad you had the water fall in stock....
I was glad you had the water fall in stock. Thank you.
by
  • Verified Purchase
This fountain is amazing. It's heavy sturdy and looks just...
This fountain is amazing. It's heavy sturdy and looks just like the picture. You do have to make sure it's on totally level ground or the wheel won't turn. It's easy to set it up and when you plug it in for the first time you will be delighted. I have it in the Fairy Garden and it's beautiful. I wish this came bigger like 5 feet I would get that one too.lol. But you won't be disappointed in this one.
by
  • Verified Purchase
Love the fountain. Easy to set up...
Love the fountain. Easy to set up
by
  • Verified Purchase
Need to reorder
Arrived with part of the wall on the outside that holds the water in missing. Back to the store we go to reorder and wait again. Hopefully the next one is in one piece and works.
by
Response from AlexMay 13, 2021
Hello, thank you for purchasing our product! We apologize for the inconvenience as your satisfaction is the most important part of us selling our products. At Alpine, we strive for the highest standard of excellence. If you would, please email us your feedback at info@alpine4u.com, we'll address the issue and resolve it within 24 hours. You can also contact our Customer Service Representatives at 877-460-4511 by asking for "Consumer Online CS Department." We look forward to hearing from you soon. AlexAlpine
  • DIY
Beautiful and relaxing addition to my yard...
Beautiful and relaxing addition to my yard
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Absolutely. I love it...
Absolutely. I love it
by
  • Verified Purchase
The product arrived in perfect condition although the box had...
The product arrived in perfect condition although the box had a pretty good size hole nothing had been damaged It looks and operates just as described and we are very pleased
by
  • Verified Purchase
Exceeded our expectations. Looks great on the deck. Very whimsical.
Exceeded our expectations. Looks great on the deck. Very whimsical.
by
  • Verified Purchase
  • Recommended
Works well, however motor will get clogged with degree if...
Works well, however motor will get clogged with degree if placed under a tree
by
  • Verified Purchase
We love it! Met all expectations. We added...
We love it! Met all expectations. We added some submersible lights and it is just perfect. Our grandkids are enthralled with it.
by
  • Verified Purchase
It looks nice and functions well so far the improvement...
It looks nice and functions well so far the improvement could have included led lighting but I added my own no the less it looks nice lit at night
by
  • Verified Purchase
The fountain is amazing. So easy to set up and...
The fountain is amazing. So easy to set up and start running. The wheel was catching so we had to dremel out part of the fountain to make it spin and not get caught. Otherwise a great deal.
by
  • Verified Purchase
Great looking fountain, but it leaks water from the base. You have to fill it with water every da...
Great looking fountain, but it leaks water from the base. You have to fill it with water every day, I would not recommend this product.
by
Response from AlexJul 8, 2020
Hello, thank you for purchasing our product! We apologize for the inconvenience as your satisfaction is the most important part of us selling our products. At Alpine, we strive for the highest standard of excellence. If you would, please email us your feedback at info@alpine4u.com, we'll address the issue and resolve it within 24 hours. You can also contact our Customer Service Representatives at 877-460-4511 by asking for "Consumer Online CS Department." We look forward to hearing from you soon. AlexAlpine
  • Verified Purchase
Loved it. Easy to assemble. Looks great!!!
Loved it. Easy to assemble. Looks great!!!
by
  • Verified Purchase
  • Recommended
Item is super easy to assemble & well worth it's cost.
Item is super easy to assemble & well worth it's cost.
by
  • Verified Purchase
  • Recommended
We love the design of the castle, the LED lights and the water falls. It fits perfect in our poo...
We love the design of the castle, the LED lights and the water falls. It fits perfect in our pool area. It resembles a real castle.
by
  • Verified Purchase
  • Recommended
Very nice...
Very nice
by
  • Verified Purchase
I love it, so peaceful
I love it, so peaceful
by
  • Verified Purchase
  • Recommended
Worked great right out of the box. This is heaven, so have a helper. Had to file a little bit t...
Worked great right out of the box. This is heaven, so have a helper. Had to file a little bit to get the water to pour into the wheel properly, but works great.
by
  • Verified Purchase
  • Recommended
Works perfect and looks great, girlfriend loves it...
Works perfect and looks great, girlfriend loves it
by
  • Verified Purchase
Very Attractive but .... doesn't work
This fountain is very attractive but the problem is with the water wheel. The wheel moves on its axle and will slide side to side. It starts hitting the outside wall and gets jammed. There is only a very small space between the wall and the wheel so it does not take much to stop the wheel from turning. Every ten minutes or so it stops turning. Additionally, the description and instructions reference lights inside the fountain. Mine has no lights. Finally, I noticed a small amount of water coming out from the rear area underneath the fountain. I suspect a crack in the bottom somewhere but have not been able to actually find it. I most likely will convert this to a planter and forget the water. Only because of the very nice look of the unit am I giving it 2 stars. If you want a true water fountain - I suggest looking for another make / model.
by
Response from AlexJul 8, 2020
Hello, thank you for purchasing our product! We apologize for the inconvenience as your satisfaction is the most important part of us selling our products. At Alpine, we strive for the highest standard of excellence. If you would, please email us your feedback at info@alpine4u.com, we'll address the issue and resolve it within 24 hours. You can also contact our Customer Service Representatives at 877-460-4511 by asking for "Consumer Online CS Department." We look forward to hearing from you soon. AlexAlpine
    Is very nice but is too big for my porch
    Is very nice but is too big for my porch
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Charming with a few issues
    This fountain is charming, however the pump seems to block easily. I have two other fountains with the same size pump and they continue to work even if a bit of debris (ie piece of leaf, flower pedal) gets into the pump. It doesn't take much debris to cause this pump to start struggling to pump water. I have to check it every day. The sound a fountain produces is just as important as its' appearance. Because of this fountain's large hollow basin and the water is falling several inches into this basin, it produces a sound similar to a running toilet. A few well placed rocks in the basin with eliminate this unpleasant sound. Be careful not to place the rocks so it causes the water to splash out of the fountain. It is also a good idea to place rocks in the basin so a bird attempting to use the fountain doesn't accidentally drown. Had a couple of birds drown in another deep basin fountain. Lesson learned.
    by
      • Recommended
      2 found this review helpful
      Just pick up the alpine corporation 35 in. castle tiered fountain really do like this fountain it...
      Just pick up the alpine corporation 35 in. castle tiered fountain really do like this fountain it is different and it was so easy to put together love the sound of the water running down very happy that I bought the castle
      by
        • Recommended
        1 found this review helpful
        I bought it for my wife. Assembly was in great...
        I bought it for my wife. Assembly was in great condition. It looks wonderful. I have no complaints other than the water doesn’t run that smooth. If the pump is to low, the wheel don’t turn. Turn the pump up all the way, wheel turns but water splashes out. That means you have to refill water ever other day.
        by
        • Verified Purchase
        1 found this review helpful
        Happy! The water wheel is a difference that we...
        Happy! The water wheel is a difference that we like. Recommend.
        by
        • Verified Purchase
        1 found this review helpful
        Showing 1-30 of 65 reviews

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