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Customer Reviews for American Standard Rumson Single-Handle 1-Spray Tub and Shower Faucet with 1.8 GPM in Matte Black (Valve Included)

Internet #313361481

Model #7417502.243

Store SKU #1005437741

  • Traditional style with sturdy lever handle
  • Coordinates with the Rumson faucet collection
  • Flash pressure balance valve included

Customer Reviews

  • 4
    out of 201 reviews
  • 83% recommend this product
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Showing 1-30 of 201 reviews
American Low Standard
I won’t purchase from American Low Standard again. I'm big on reviews and on the initial look, this product seems to be good, but if you delve deeper, it’s not. Firstly, for $150 I expected something better than plastic. We remodeled our bathroom so I bought this set because it looked nice despite, the plastic. My plumber came to install it and said the threads are incorrectly spaced. This was my first time using this plumber, so I thought maybe he was mistaken, so I took the tub spout to a plumbing supply and they agreed and said there’s nothing they can do to fix it. I had to go to another store and buy a separate tub spout for $33. I then came back to the reviews and looked into the one star reviews under the search term “threads”, there’s a lot of complaints with the same issue and American Low Standard doesn’t stand behind their products and made no effort to correct this with other complaints, so based on that I didn’t attempt to call them. I would look for another product, if I were you, preferably not plastic and look the 1 star reviews over to be sure. Thanks
by
    used item
    Ordered online it was ready the next day checked to see if it was correct and box was openand had tephlon tape on parts , Item was used , did not receive discount
    by
    Response from AmericanStandardAug 22, 2023
    Hello Emp,
    Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. The store is never supposed to sell a used product. This model comes with a limited lifetime warranty with copy of receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
    Sincerely,
    Nicole
    Your American Standard Consumer Connection Team AmericanStandard
      • Recommended
      I love the large shower head. It is the...
      I love the large shower head. It is the jewelry for the bathroom. I matched the lighting fixture well. The bathroom looks amazing.
      by
      Response from AmericanStandardBrandsMay 31, 2023
      Hello Perfect fit,
      Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Rumson! This model comes with a limited lifetime warranty with copy of receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
      Sincerely,
      Nicole
      Your American Standard Consumer Connection Team AmericanStandard
      • Verified Purchase
      Shower head broke within a month
      I wouldn't buy again because the shower head fell off in my hands after being installed for only a month.
      by
      Response from AmericanStandardBrandsOct 12, 2021
      beef,
      As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Sincerely Your American Standard Consumer Connections Team. AmericanStandard
        tub spout broke trying to install, made of plastic on...
        tub spout broke trying to install, made of plastic on the inside,had to buy one that don’t match ,finish spots so bad looks terrible... cheap junk
        by
        Response from AmericanStandardBrandsFeb 3, 2021
        Plumberwashired,

        Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Consumer Connection Team AmericanStandard
        • Verified Purchase
        1 found this review helpful
        The "AMERICAN STANDARD RUMSON SINGLE-HANDLE 1-SPRAY TUB AND SHOWER FAUCET " is a beautiful faucet...
        The "AMERICAN STANDARD RUMSON SINGLE-HANDLE 1-SPRAY TUB AND SHOWER FAUCET " is a beautiful faucet. Classy, rich, and elegant. And it comes with the Valve! These are the new colors now and it will never go out of style. The package was complete, instructions were clear and the install was pretty easy for your average DIYr. Very low water usage and ease of use.This faucet is very well constructed. Looks and feels like it will last for many years with the internal ceramic cartridges, brass spout and durable oil-rubbed bronze finish it will last. It remains clean and so far no spots stay on it. Quality is worth the cost.
        by
        • Recommended
        Pretty easy to install. Great finish on the faucet and handle/controls. The finish looks very m...
        Pretty easy to install. Great finish on the faucet and handle/controls. The finish looks very modern and is easy to clean. Easy to turn and adjust the temperature of the water, the markings are easy to read so you know which direction to turn the handle. The water pressure from the head of the unit is good, and the head is a good size allowing for an even spray with good coverage.
        by
        • Recommended
        Absolutely gorgeous tub and shower faucet assembly. I really like the matte black finish on this ...
        Absolutely gorgeous tub and shower faucet assembly. I really like the matte black finish on this assembly. So much nicer than the old chrome. As you can see from the picture below, I did a test fit in the shower head to make sure it had good water pressure. I didn't want to get everything installed and then have water trickling out of the shower head. This is is NOT a problem. Great flow and great pressure. We would definitely recommend this faucet.
        by
        • Recommended
        I love the matte black look of this shower/tub set! It looks very modern. I have the matching s...
        I love the matte black look of this shower/tub set! It looks very modern. I have the matching sink faucet as well and it goes great with the satin brass color of my light. The handle seems very sturdy and heavy weight. Not sure about some of the other pieces The tub spout especially seems like it's a heavy weight plastic piece. I guess only time will tell how it holds up.
        by
        • Recommended
        2 found this review helpful
        I needed to switch out some old chrome fixtures in the bath/shower combo for the remodeled bathro...
        I needed to switch out some old chrome fixtures in the bath/shower combo for the remodeled bathroom. It was very difficult to find just the right color to match the other fixtures but this set is perfect! The matte black is just what I was looking for and the fact that this was American Standard made it even better! Installation was painless and everything works great.
        by
        • Recommended
        We got this set for our bathroom because we recently got a new vanity and we replaced our faucets...
        We got this set for our bathroom because we recently got a new vanity and we replaced our faucets with this color and we thought it would be nice to have all of our fixtures match in our bathroom. I was never a fan of the black color but having the color they look modern, clean and very attractive. I definitely feel these meet our expectations and will make our bathroom look better.
        by
        • Recommended
        Modern, nice looking tub and shower faucet set in matte black -- but will it hold up? We just ins...
        Modern, nice looking tub and shower faucet set in matte black -- but will it hold up? We just installed a sink faucet from the Rumson line in our downstairs bathroom and are very pleased with the results. With this matching tub and shower set, though, I was a bit put off to discover that much of it is plastic or some sort of plastic composite. The entire faucet spout seems to be molded plastic, as well as both sets of trim rings. That said, the valve body is reassuringly heavy, solid brass, and the handle is also heavy metal. It really looks beautiful -- modern and elegant -- and American Standard has a well-earned reputation for quality and I'm sure will stand behind the product. Coupled with the attractive price point, it's definitely worth a look -- but I just wish it felt a bit more rugged. I've got the uneasy feeling that the kids might knock the spout right off the wall.
        by
        This black matte finish on the American Standard Rumson shower faucet set is beautiful! I'm updat...
        This black matte finish on the American Standard Rumson shower faucet set is beautiful! I'm updating one of my bathrooms and this is the perfect compliment to my modern décor. One of things I really like is that the valve is included. In the past, I've been delayed installing my set because I've had to order the valve separately and hope that I purchased the correct one. It's nice to have everything needed in this set. It's also tarnish, scratch and corrosion-resistant. A couple of things I would improve is that the shower head only rotates a small amount so you don't have much "play" in controlling the location of the flow of water. The other thing I wish is that the shower head arm is only about 6" long and I really would have preferred a longer one so people didn't have to be so close to that side of the tub. The shower head has a great flow of water and is large enough to cover your whole body when showering. Again, I really love the black matte finish and have never been disappointed with products from American Standard.
        by
        • Recommended
        1 found this review helpful
        Handsome tub and shower set with subtle details. It's basic with no bells and whistles (hopefully...
        Handsome tub and shower set with subtle details. It's basic with no bells and whistles (hopefully.) A mix of metal and plastic parts which so many sets have now a days. Valve included. I do have to say the finish on the plastic parts looks as nice as the finish on the metal parts. Really can't notice the difference much. Color is matte black with a slight sheen but not shiny. I didn't notice my fingerprints showing up on the finish while inspecting the parts. The color is what will stand out most at first glance. No obvious defects noted in craftsmanship. Decent set should be fine for light to medium use.
        by
        • Recommended
        American Standard Rumson Single-Handle 1-Spray Tub and Shower Faucet with 1.8 GPM in Matte Black (Valve Included) this is a nice looking tub and shower set it was very easy to install. The rain type shower head gives a good flow. The tub faucet spout piece is well made as is the rest of the set. The brass valve body itself is ok. the inside of two of the openings are kind of rough but it doesn’t affect the installation at all. My only complaint is the cover plate that goes onto the valve cover backing plate does not snap into the backing plate very well. You really have to push it on really hard. Other than that everything else was pretty straight forward. Everything was included in this kit except for the four fittings that would hook up to your specific pipes for your home. I would definitely recommend this item.
        by
        • Recommended
        Great quality as expected from American Standard, chrome is still by far the best finish for the ...
        Great quality as expected from American Standard, chrome is still by far the best finish for the bathroom; stainless or nickel is difficult to keep spotless. This came with a high quality valve that looks like it will last for a lifetime, hence the lifetime guarantee. Mostly everything included in the packaging is high quality and well packed to prevent damage. The shower head is good, not great, but it does the job. Now, as far as the installation, unless you’ve done this before I do recommend a plumber. The instructions are clear, but after I had everything installed and perfectly mounted I turned on the water and had a small leak...I was sure I had tightened the pipes well, but didn’t use enough Teflon. Had to shut water and start over, not an issue with the valve, more to do with me. Overall very satisfied with the product and quality, would definitely recommend.
        by
        • Recommended
        Changing plumbing can be a task so we knew what we were getting into before we picked up the Amer...
        Changing plumbing can be a task so we knew what we were getting into before we picked up the American Standard matte black in finish, Rumson shower and tub combo to finish an update of our hall bath. We love the operation and look of the Rumson setup even though it’s mostly made out of high quality plastic as other reviews have noted. It shouldn’t impact the function and should hold up longer with the longer warranty. The fact that the system uses less water is also a nice adder! I’ve tackled a few valve installations before and its very convenient this setup came with the valve. Tracking down parts and components that work with your system can be a pain. Luckily, for this installation we had easy access to the valve through an adjoining closet wall. Pro tip- if you have to remove drywall, pickup a paintable plastic opening cover and cut your hole to that size, it saves you tons of drywall work and patching in the future. Some can be accessed from the front but it’s difficult to get to the piping and such to solder joints.
        by
        • Recommended
        A very sturdy and good looking item. This looks good in a light color theme bath. It was well p...
        A very sturdy and good looking item. This looks good in a light color theme bath. It was well packaged and arrived ready to install. Easy to assemble and install. It was a nice touch that the valve was included. It was nice that all components arrived in the one box and we did not have to buy anything before install. Once the water saver was removed, the water pressure was excellent. I would totally recommend this to anyone.
        by
        • Recommended
        The American Standard Rumson Single-Handle 1-Spray Tub and Shower Faucet with 1.8 GPM in Matte Black (Valve Included) is an all-inclusive new look for your shower. The matte black color is a rich deep black and really is matte black, no undertones of any color. The faucet is sleek and stylish, very modern. I was a bit surprised to find so much of the set is plastic. I question the durability and how it is going to hold up under harsh disinfectants or cleaning product. I am in the process of remodeling a bathroom so have not been able to install this faucet. I will say that I have many American Standard fixtures and know the company makes a great product and stands behind what they make.
        by
        • Recommended
        American Standard's Rumson Pressure Balance Tub and Shower Set is certainly a very stylish upgrad...
        American Standard's Rumson Pressure Balance Tub and Shower Set is certainly a very stylish upgrade to ones bath area. The matte black finish is a very nice compliment to the tiles in our shower area giving it a very modern look. The only draw back of the shower set is that it is made out of plastic (though it seems very durable), however, it is protected by a lifetime finish against tarnishing, scratching, and corrosion resistance. The shower head and spout were easy to install, however, installing the valve should be done by a professional. Lastly, we are very happy with the pressure from the large showerhead, even though it does not have any spray options.
        by
        • Recommended
        This American Standard product brings a sleek, new modern look with its clean lines and black mat...
        This American Standard product brings a sleek, new modern look with its clean lines and black matte finish. Matches our updated black matte glass shower doors perfectly. It seems that white and black matte are the height of style and design right now and I don’t see that trend changing anytime soon. I’m hoping they come out with matching Rumson faucets so we can swap them out as well. If you’re going for a modern look with a quality product, this is the one for you.
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        • Recommended
        If your theme in your bath is black fixtures this unit will work well for you. I like having the ...
        If your theme in your bath is black fixtures this unit will work well for you. I like having the mixing valve instead of 2 separate knobs because it is easier to obtain the perfect temperature when showering. The color actually doesn't show dirt and water marks easily. Buying the package insure that everything is going to fit and operate properly. The fixture looks fancy and definitely make your bathroom look amazing.
        by
        • Recommended
        Got it to match my Rumson 4 inch center set. Easy to install but before I gave it to my plumber, ...
        Got it to match my Rumson 4 inch center set. Easy to install but before I gave it to my plumber, Im glad I looked at it. There was a good amount of loose brass bits inside the valve so I cleaned that out before having my guy install it. There are usually rubber washers and gaskets inside and if there are loose brass bits, it can cut it and cause a drip leak. Also, the shower arm had some missed black spraypaint. Seems like a QA issue at the factory. Other than that, it works well and looks great. The shower head is pretty big.
        by
        • Recommended
        4 found this review helpful
        This American Standard 1-Spray tub and shower set has an absolutely stunning aesthetic, and a bea...
        This American Standard 1-Spray tub and shower set has an absolutely stunning aesthetic, and a beautiful matte black finish. The perfect set to give your shower stall a totally modern look. Unfortunately, due to the fact that my building is super old, only the very large shower head was adaptable to the current piping. However, I am hoping to redo my bathroom in the very near future, and will be thrilled to install these gorgeous accessories. Highly recommend.
        by
        • Recommended
        Very happy with design and finish (very saturated matte black)! But almost all parts (except valv...
        Very happy with design and finish (very saturated matte black)! But almost all parts (except valve body, handle, and shower arm) are made from plastic. High quality plastic, well shaped, and hard to tell that it is not a metal. Plastic might be not a bad option, but my experience shows that plastics do not “resist” well bath environment (soap, molding, scratching during bath cleaning). Showerhead does not have spray options. Shower arm is on short side – can get nice side stream, but do not expect rainforest. Tab spout stands out – very nice design with so beautiful shape! Recommend to try.
        by
        • Recommended
        Let's start with this: American Standard includes a valve with this package and that's really une...
        Let's start with this: American Standard includes a valve with this package and that's really unexpected and great. Now, with one purchase, you get all the parts you need to fill the tub, change the water temp and reroute the water to a very large and stylish shower disc. Going with the black color on this is very 21st Century and one of the things that our Thinhaus buyers really like. We've been using American Standard for a long while in our kitchens and baths and this is one more reason to stay with them.
        by
        • Recommended
        Just an averge trim kit.....mostly plastic.......
        [This review was collected as part of a promotion.] This is an unbiased review that is unaffected by the fact that I received this product for free. I was a bit disappointed to discover that many parts of this, especially the ones that will be visible, are made of plastic. That means I would have to be very careful to not use "harsh" cleansers without scratching or removing the finish. I suppose the low price makes some sense but these fittings are supposed to last a long time. Anyway... installation was typical with no surprises. You do have to set the maximum temperature setting at the valve body to reduce the chance of scalding. If you have a system that can vary the water temperature considerably from season to season, this may be a nuisance to reset each season. The control works smoothly but I would prefer a greater flow of water to be available.
        by
        Response from American Standard Consumer Connection TeamJan 12, 2021
        I'm sorry to see you weren't completely satisfied with your American Standard Rumson Tub and Shower trim. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Your American Standard Consumer Connection Team.
          • Recommended
          nice looking high end kit without spending $$$$$
          [This review was collected as part of a promotion.] nice kit, all in one including shower head, tub faucet and the valve. Almost all the part are made from plastic, however they seem to be quite sturdy and of high quality. Easy installation looks nice in my renovated bathroom. I love the color - chrome. I will recommend this product for its high-end appearance at an economical price.
          by
            • Recommended
            Nice set. Only issue is the water spout plastic. It wouldn't stay on. I brought a nickel metal t...
            Nice set. Only issue is the water spout plastic. It wouldn't stay on. I brought a nickel metal that worked great. I also added a detachable shower head that assembled great with my original shower head. Universal set.
            by
              • Recommended
              The AMERICAN STANDARD RUMSON SINGLE-HANDLE 1-SPRAY TUB AND SHOWER FAUCET WITH 1.8 GPM IN POLISHED...
              The AMERICAN STANDARD RUMSON SINGLE-HANDLE 1-SPRAY TUB AND SHOWER FAUCET WITH 1.8 GPM IN POLISHED CHROME VALVE INCLUDED is a nice faucet set up for your bathroom shower. The set is mostly plastic pieces with a couple polished chrome metal ones. Most of the weight in the box set is the valve which has some serious weight to it. The set has everything you need to set up your shower in one box- faucet, handle, and shower head.
              by
              • Recommended
              Showing 1-30 of 201 reviews

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              Features

              Anti Scald, Drip Free

              Low Flow

              Ceramic Disc Valves, Pressure Balance

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              Spout Type

              Shower/tub diverter

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              Spray Pattern

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