I bought this as a back up battery for my new weed eater.
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Verified Purchase
Oct 11, 2023
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Verified Purchase
Oct 4, 2023
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Verified Purchase
Oct 4, 2023
Perfect! My weedwacker is back in business. Lasts longer and works stronger!
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Verified Purchase
Sep 28, 2023
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Verified Purchase
Sep 27, 2023
Have only used once but seems to charge adequately.
by
Verified Purchase
Sep 27, 2023
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Verified Purchase
Sep 27, 2023
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Verified Purchase
Sep 25, 2023
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Verified Purchase
Customer review from homedepot.ca
Sep 20, 2023
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Sep 14, 2023
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Verified Purchase
Sep 13, 2023
Exactly the same as the battery I that came with my drill. Your store was the only place I could find a replacement, thank you
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Verified Purchase
Sep 10, 2023
Battery never used- won’t charge!
Got a whole kit with electric drill as a present a few years ago. I have not used the drill until I needed it now. The battery (although never used) is not charging. All I get is red blinking light indicating the bad battery… How is that possible w a battery that has never been even used?! Saw there was a 2 year limited waranty, but it’s been about one extra year… That’s very frustrating.
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Response from MikeSep 12, 2023
Hello Valued Customer. I appreciate your feedback on the 20V MAX* POWERCONNECT™ 1.5Ah Lithium Ion Battery LBXR20 and I'm sorry to hear that the battery is not charging. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further.
Thank you, Mike.
Customer review from blackanddecker.com
Sep 7, 2023
Bad battery
This is the second battery I have bought of this kind & the same thing happened each time. I bought it two years ago, only used it once. I just tried to use it again and the charger is flashing red indicating the battery is bad. again, the same thing happened with the first one. I researched how long it should last & it said the battery should be good for 150-200 charging cycles. I didn’t even get one. TWICE. I do not recommend.
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Response from SBD_Product ExpertSep 7, 2023
Hello courtloretta14 Thank you for your feedback regarding the battery pack model number LBXR20 I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 8040813 ,so all information is easily available for the agent to assist you further. Thanks, Sherri BLACK + DECKER
Aug 30, 2023
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Verified Purchase
Aug 30, 2023
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Verified Purchase
Aug 30, 2023
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Verified Purchase
Aug 30, 2023
Snapped right on and runs a nice long time.
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Verified Purchase
Aug 30, 2023
This battery will NOT charge in my charger!
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Response from SBD_Product ExpertAug 30, 2023
Hello. I appreciate your feedback. I would like to speak to you about the experience you had with the Battery. Please contact support at WECARE@sbdinc.com and include a brief description of the issue you are having along with your contact information. Thanks, Maria BLACK+DECKER
Verified Purchase
Aug 30, 2023
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Verified Purchase
Aug 30, 2023
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Verified Purchase
Aug 30, 2023
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Verified Purchase
Aug 25, 2023
The battery only hold charge for about 10 minutes
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Response from SBD_Product ExpertAug 26, 2023
Hello CRISS Thank you for your feedback regarding the battery model number LBXR20-OPE. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket7960400 ,so all information is easily available for the agent to assist you further. Thanks, Sherri BLACK + DECKER
Verified Purchase
Aug 24, 2023
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Verified Purchase
Aug 23, 2023
I wish that I could give your company a much lower rating. It was a piece of totally useless junk. I returned it and made my purchase from another store. This isn’t the first time you asked me to review your horrible “service” on this order. It still is a disgrace, as I have come expect from your company.
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Response from SBD_Product ExpertAug 25, 2023
Hello KEVIN Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the battery model number LBXR20-OPE. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our team for review. It is feedback like yours that allows us to make improvements. Thanks, Sherri BLACK + DECKER