Customer Reviews for Backyard X-Scapes 6 ft. H x 16 ft. L Reed Fencing
- Great for additional coverage
- Easy to customize to your needs
- Cost efficient for temporary usage.
Customer Reviews
Jun 15, 2023
Good price for excellent quality...
Good price for excellent quality
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Jun 14, 2023
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Jun 5, 2023
Absolute Garbage!
Rusty wire holding it together. Flimsy as heck and falling apart as we put it up. Don’t waste your money!!!
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Response from Backyard X-ScapesJun 7, 2023
Hello Teresa, Thank you for taking the time to write a review, Your feedback is important to us! We express on the website the eco-friendly Reed Fencing is constructed from the freshwater reed that grows abundantly along river banks, wetlands, and estuaries. The pre-assembled panels are carefully woven together by vinyl-coated wire to ensure durability while remaining seamless. We are sorry to hear you weren't pleased with what you received. If you are 100% unsatisfied with the product, feel free to reach out to The Home Depot customer service team for returns, exchanges, and refunds. Best regards, Backyard X-Scapes
Jun 5, 2023
This is absolute garbage
I buy these every couple years for privacy on my pool deck. This one has rusted metal holding it together and is absolute garbage! Won’t buy again!
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Response from Backyard X-ScapesJun 7, 2023
Hello Teresa, Thank you for taking the time to write a review, Your feedback is important to us! We express on the website the eco-friendly Reed Fencing is constructed from the freshwater reed that grows abundantly along river banks, wetlands, and estuaries. The pre-assembled panels are carefully woven together by vinyl-coated wire to ensure durability while remaining seamless. We are sorry to hear you weren't pleased with what you received. If you are 100% unsatisfied with the product, feel free to reach out to The Home Depot customer service team for returns, exchanges, and refunds. Best regards, Backyard X-Scapes
Jun 3, 2023
Easy install. But as others point out, very thin and...
Easy install. But as others point out, very thin and requires multiple layers to create true privacy or block unsightly views.
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Jun 1, 2023
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May 28, 2023
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May 25, 2023
It was supposed to bea 2-pack
It was only 1 pack
So...
It was supposed to bea 2-pack
It was only 1 pack
So I paid twice as much as I was expecting.
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Response from Backyard X-ScapesMay 25, 2023
Hello Jim, thank you for taking the time to write a review. Your feedback is important to us. We are sorry you had this experience. This is a 2-Pack and we understand you were only sent one. If not already been compensated, please feel free to contact our friendly customer service team. We are happy to assist. Best regards, Backyard X-Scapes.
May 25, 2023
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May 24, 2023
These were a lighter weight than I had hoped, so...
These were a lighter weight than I had hoped, so they don’t actually hide anything. They look nice, tough. Transparency rating on a scale of 1-5 with 1 being “why did I bother” I give them a 2.
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May 18, 2023
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May 10, 2023
I will be returning. Think and offers no privacy
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Response from Backyard X-ScapesMay 15, 2023
Hello Corinne, Thank you for your review. Your feedback is important to us.
We try to heavily express that the Bamboo Tan Reed Fencing Panel is not a privacy fence. "Even though Reed fence is not designed to be used as a privacy fence, we suggest using multiple layers of Reed fencing to add more coverage to your space."
But this does not take away from the functions that we have applied to the listing.
Perfect to use as a divider, to cover unattractive old fencing, to hide your unsightly pool equipment, or use as a garden screen to create spaces. Excellent for indoors or outdoors, use it as trade show backdrops, convention events, kids' rooms, Hawaiian parties, and most any tropical-themed oriented design.
Again, we are sorry you were dissatisfied. If you wish to return feel free to reach out to our friendly customer service team.
Best regards, Backyard X-Scapes
We try to heavily express that the Bamboo Tan Reed Fencing Panel is not a privacy fence. "Even though Reed fence is not designed to be used as a privacy fence, we suggest using multiple layers of Reed fencing to add more coverage to your space."
But this does not take away from the functions that we have applied to the listing.
Perfect to use as a divider, to cover unattractive old fencing, to hide your unsightly pool equipment, or use as a garden screen to create spaces. Excellent for indoors or outdoors, use it as trade show backdrops, convention events, kids' rooms, Hawaiian parties, and most any tropical-themed oriented design.
Again, we are sorry you were dissatisfied. If you wish to return feel free to reach out to our friendly customer service team.
Best regards, Backyard X-Scapes
May 10, 2023
This was so flimsy, might break easily. Returning...
This was so flimsy, might break easily. Returning
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Response from Backyard X-ScapesMay 10, 2023
Hello, thank you for your review. Your feedback is important to us. As expressed on our page, unlike bamboo fences, the individual reed diameters vary between 1/8 in. x 1/4 in., which makes this reed screen garden fence lightweight. Even though Reed fence is not designed to be used as a privacy fence, we suggest using multiple layers of Reed fencing to add more coverage to your space. If you are 100% dissatisfied with this product reach out to our friendly customer service team, to assist with a return. Best regards, Backyard X-Scapes
May 10, 2023
Really cheap. Likely to fall apart quickly. Was also delivered...
Really cheap. Likely to fall apart quickly. Was also delivered two weeks late. Tried to cancel but that was ignored.
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Response from Backyard X-ScapesMay 10, 2023
Hello Carol, thank you for your review. Your feedback is important to us. As expressed on our page, unlike bamboo fences; our individual reed diameters vary between 1/8 in. x 1/4 in., which makes this reed screen garden fence lightweight. Even though Reed fence is not designed to be used as a privacy fence, we suggest using multiple layers of Reed fencing to add more coverage to your space. If you are 100% dissatisfied with this product reach out to our friendly customer service team, to assist with a return. Best regards, Backyard X-Scapes
Apr 27, 2023
garbage!
I’m returning this it’s absolute garbage. Glue some hay to some sticks If you want this product.this is terrible just terrible.
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Response from Backyard X-ScapesApr 28, 2023
Hello, thank you for your review. Your feedback is important to us. We are sorry to hear you were not pleased with the product. We express on the site to cover the gaps between the reed fence panel and add more privacy, please use multiple layers of reed rolled fence panel until attaining your desired look. Reed fence is not recommended as a privacy fence. Feel free to reach out to the customer service team for your return process. Best regards, Backyard X-Scapes
Feb 22, 2023
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Feb 1, 2023
It is a little more flimsy that I thought it...
It is a little more flimsy that I thought it would be, and I had to double it up for my purpose, but having said that, it worked out fine for me.
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Dec 30, 2022
Reed screen is as advertised and good value for the...
Reed screen is as advertised and good value for the money. Gives reasonable privacy but for total would need to double. Easy to hang.
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Dec 7, 2022
Worked well to cloak our chain link fence....
Worked well to cloak our chain link fence.
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Sep 14, 2022
It was so thin there was no use to me...
It was so thin there was no use to me so I returned it.
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Response from Backyard X-ScapesSep 19, 2022
Hello,
Thank you for your review, it is important to us. We are sorry that you were unable to use the product you recieved. We try to express the recommendation of purchasing two for a double layer, for the full look or to provide more privacy. We are glad you were able to utilized the return option.
Please feel free to reach out to us and let us know how we can assist any further. Best regards, Backyard X-Scapes.
Thank you for your review, it is important to us. We are sorry that you were unable to use the product you recieved. We try to express the recommendation of purchasing two for a double layer, for the full look or to provide more privacy. We are glad you were able to utilized the return option.
Please feel free to reach out to us and let us know how we can assist any further. Best regards, Backyard X-Scapes.
Jul 27, 2022
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Jul 13, 2022
Really cheap and flimsy. Would at least need to double...
Really cheap and flimsy. Would at least need to double layer this for any visual screen.
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Response from Backyard X-ScapesJul 13, 2022
Hello and thank you for your order. I am sorry that you are unhappy with the Peeled Reed fencing. It is meant as an inexpensive solution, but, if you wish, you can return it to your local Home Depot store for a full refund.
Please let me know if you have any questions. Kind regards, Backyard X-Scapes CSR
Please let me know if you have any questions. Kind regards, Backyard X-Scapes CSR
Jul 6, 2022
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Jul 6, 2022
Cannot be used as a fence only added to existing...
Cannot be used as a fence only added to existing structure since these are very thin and fragile
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Response from Backyard X-ScapesJul 7, 2022
Hello Jason, Thank you for taking the time out to review the product. Your feedback is important to us. The Bamboo Reed fence is made to install on a pre-existing fence. It is not a free standing If you are 100% unsatisfied. You can return at your local Home Depot, for a refund. Best regards, Backyard X-Scapes
Jul 6, 2022
I thought it would be thicker and block sight through...
I thought it would be thicker and block sight through it
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Jul 1, 2022
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Jun 30, 2022
Quality isn’t the same as in past years. Still...
Quality isn’t the same as in past years. Still looks good tho’.
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Jun 8, 2022
These were in very bad shape. The wire or thread...
These were in very bad shape. The wire or thread that weaves through, holding it together has come off, while in pkg. Definitely not worth the money spent
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Response from Backyard X-ScapesJun 8, 2022
Hi Donna, thank you for sharing your feedback, it is very important to us. I'm sorry to hear about the experience with the Peeled Reed Fencing. I will forward your feedback to our marketing team to revise the content of this item and make improvements. I apologize for any dilemmas this may have caused. We try to express heavily that the Reed Fencing is a natural product, peeled reed pieces in the fence panel are connected together by a sturdy vinyl coated wire. Its' life expectancy really relies on its environment and the weather it will endure. Please let us know if we can assist you with anything else, I will be glad to help. You are more than welcome to send photos as well of the Reed Fencing that way we can better represent it. Best regards.
May 19, 2022
Extremely thin, rickety, very disappointed for $68...
Extremely thin, rickety, very disappointed for $68
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Response from Backyard X-ScapesMay 19, 2022
Hello 68pentsadly
Thank you for your review. I am sorry to hear that you are unhappy with the product you received. This lightweight material is not meant as a stand alone product and does require support. We do have a friendly return policy. You can simply return the product to your local home depot for a refund. Please let me know if you have any questions, Thank you, Backyard X-Scapes, Alaina
Thank you for your review. I am sorry to hear that you are unhappy with the product you received. This lightweight material is not meant as a stand alone product and does require support. We do have a friendly return policy. You can simply return the product to your local home depot for a refund. Please let me know if you have any questions, Thank you, Backyard X-Scapes, Alaina
May 4, 2022
The close up photos on the website made this look...
The close up photos on the website made this look comparable to one-inch thick bamboo fencing. It is not. It isn't even ad large around as a No. 2 Pencil. It is thin, whispy, and provides little to no screening effect when wired up against my chain link fence (I got this to block the view through the fence so our dog would stop stomping through planter beds to nose up to the fence). Screen door mesh would have been a more effective view-blocker. Even a tatami sleeping mat would have been better. Not really sure what this is supposed to be for, but blocking the view is definitely not it.
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Response from Backyard X-ScapesMay 4, 2022
Hello and thank you for your review. I am sorry that you are unhappy with the Reed fencing that you purchased. Our company, as a whole, tries to be as honest about our products as we can be. For this reason, you will see that some of the pictures on our products show that this is not a "solid" barrier and has natural openings between the reeds. If you would like to return the product, you need only to take it to your local Home Depot store. Please let me know if you have any questions. Backyard X-scapes, Alaina
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