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Customer Reviews for Bosch 300 Series 24 in. Stainless Steel Top Control Tall Tub Scoop Handle Dishwasher w/ Stainless Steel Tub, 3rd Rack, 46 dBA

Internet #325602600

Model #SHS53CD5N

Store SKU #1009956694

  • Bosch 300 Series features a 3rd rack for more loading capacity
  • Bosch PrecisionWash uses intelligent sensors for a smarter clean
  • Rackmatic middle rack adjusts to 9 positions to fit your dishes

Customer Reviews

  • 4
    out of 667 reviews
  • 63% recommend this product
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Showing 1-30 of 667 reviews
Controls are intentionally garbage
I absolutely despise the controls. I cannot get the dishwasher to do anything. 45 minutes with the manual. And I'm not a moron or non tech savvy - I do machine learning for a fortune 20 company. Whoever designed this button scheme deserves to be fired - they obviously made it garbage to incentivize you to use the app. Well, I'm voting against it the only way I know how.
by
Response from BoschAppliancesUSAJun 3, 2024
Hi ProfessionalBob, thank you for sharing your review of your Bosch dishwasher. We apologize for any frustration caused by the controls. Your feedback is valuable to us, and we appreciate your expertise in the field. We understand your disappointment and will take your comments into consideration for future improvements. If product support is needed, please don't hesitate to reach out to our customer care team at 1-800-944-2904 for real-time assistance. Thank you for choosing Bosch. BoschAppliancesUSA
    • Recommended
    3 found this review helpful
    by
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    Bosch 300 Series Dishwasher
    I just love my new Bosch dishwasher. I like the way the interior is arranged and particularly like the silverware/utensil drawer. The dishwasher cleans so well and is so quiet when it runs. You would hardly know it was running. This is my second Bosch dishwasher. I am sold on this brand.
    by
      Waste of Money
      I was excited to buy this product to replace an older dishwasher because of the reviews I had read on it. I have never been so bitterly disappointed in a major appliance purchase. This is an expensive dishwasher and it does not get dishes clean. I wish I had never bought it. The thirteen year old, and inexpensive, dishwasher it replaced worked far better. Home Depot only allows 48 hours to evaluate this appliance, that is totally inadequate. I will not buy a major appliance from Home Depot again.
      by
      Response from BoschAppliancesUSAMay 27, 2024
      Hi Robb, thank you for sharing your review of your Bosch dishwasher. We apologize for any inconvenience you've experienced with its cleaning performance. For helpful tips on achieving optimal cleaning results, please visit this link: https://bit.ly/3cG9F9Z. Troubleshooting steps can also be found in your Use & Care manual here: https://rb.gy/x7yfmq. If additional support is needed, our customer care team is available at 1-800-944-2904 to provide real-time assistance and determine if service is needed. Thank you. BoschAppliancesUSA
        3 found this review helpful
        Fantastic Dishwasher
        by
        • Verified Purchase
        Doesn’t dry plastic well. Dish racks inconveniently organized
        by
        Response from BoschAppliancesUSAJun 4, 2024
        Hi Mitty, thanks for your review. We are sorry to hear that you are disappointed with this model. Here is a link to some tips and tricks that you may find useful: https://tinyurl.com/47fdbh9t. If you need additional assistance, please contact our Customer Support team at 1-800-944-2904, who would be happy to help. Thanks again. BoschAppliancesUSA
        • Verified Purchase
        1 found this review helpful
        Bosch SHS53CD5N/01
        Choosing the settings is sometimes a mystery and quite frustrating.
        by
          The dishwasher is great, lots of space and decently quiet. One thing i wish was better is it doesn’t dry very well, even if i use the extra dry cycle.
          by
          Response from BoschAppliancesUSAJun 4, 2024
          Hi SteelersFan51, thanks for your review. We are sorry to hear that you are experiencing drying issues. The following link offers tips on how to maximize drying: https://tinyurl.com/4vhhrxrf. Should this not resolve your issue, please contact our Customer Support team at 1-800-944-2904, who will be happy to assist you with real-time troubleshooting. Thank you. BoschAppliancesUSA
          • Verified Purchase
          Awkward layout & too dependent on App
          I don't like it because it's too awkward to load. Utensil rack is teeny, tiny. But the worst part is you have to download the app for most features of the dishwasher like express wash, etc. Otherwise very limited wash and dry options. And it takes MINIMUM of 2 1/2 hrs.
          by
          Response from BoschAppliancesUSAJun 4, 2024
          Hi Michelle, thanks for your review. We are sorry to hear of your disappointment with the rack designs. The following link provides tips on how to maximize the loading space of your dishwasher: https://bit.ly/3200hui. If you have any additional questions, please contact our Customer Support team at 1-800-944-2904. BoschAppliancesUSA
            1 found this review helpful
            smells
            Dishwasher looks nice and is quiet and the space inside is nicely laid out. However, it is not very easy to understand how to operate. Dishes do not dry well. Mostly, it smells horrible. Our old one never smelled and we had it for 15 years. We have followed ALL of the recommended useage guidlines. If we can't resolve the smell issue we will be removing it and installing another brand.
            by
            Response from CSMay 21, 2024
            Hi Thomas, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. The following link provides additional information on the causes of odor: https://bit.ly/36bel6B. If these don't resolve the issue, please contact our customer service team at 800-944-2904 for real-time assistance.
              Door tension was way too high without a panel — no warning given by installers, who also accidentally tore through our screen door. Washer door snapped on us, injuring one of our arms. We wound up returning it and buying a more expensive one, but it took Home Depot weeks to process this refund and you guys didn’t even refund the installation. All in all, a bad experience with Home Depot on this.
              by
              • Verified Purchase
              4 found this review helpful
              Works great. Minimum nouse running. If it would load itself it would be heavenly!
              by
              • Verified Purchase
              great dishwasher
              We had a Bosch dishwasher that lasted 18 years! Recently bought another Bosch. It is way fancier than what we need but the new rack features are awesome. Runs quiet and so far looks to be another great product.
              by
                • Recommended
                3rd rack is a waste - doesn’t leave enough room to use 2nd rack so we had to remove it. Poor design. Very quiet. Seems to clean well. Just not happy with the internal rack design. Loved my previous GE Profile much better.
                by
                Response from BoschAppliancesUSAMay 15, 2024
                Hi Casey, thanks for your review. We’re sorry to hear of your disappointment with the rack designs. The following link will help provide tips on how to maximize the loading space of your dishwasher: https://bit.ly/3ZKucSG. If you have additional questions, please contact customer service at 800-944-2904 for real-time assistance. BoschAppliancesUSA
                • Verified Purchase
                1 found this review helpful
                The touch screen control panel and other parts replaced. The swap out of parts did not correct problem. Bosch is returning to try and fix problem.
                by
                Response from BoschAppliancesUSAMay 13, 2024
                Hi, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. We understand you're working with our customer service team toward a resolution and would encourage you to remain in contact with them at 800-944-2904 if you need additional assistance. BoschAppliancesUSA
                • Verified Purchase
                4 found this review helpful
                I purchased the Bosch because it was supposed to be the quietest dishwasher on the market. It is absolutely not. The Whirlpool that it replaced was quieter. You couldn't even tell it was on. Someone came out to check out the new dishwasher and said the blanket/insulation that usually comes with it was not there. It would be quieter with it according to him. Upon calling Bosch, he was told some of the new models no longer come with it. Had I known I was getting a noisy dishwasher, I would've gone with another brand. Prior to purchasing the dishwasher I narrowed my choices down to Bosch and another brand. The number of positive reviews made me lean towards the Bosch. Wish I hadn't.
                by
                Response from BoschAppliancesUSAMay 13, 2024
                Hi Unimpressed, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you. BoschAppliancesUSA
                • Verified Purchase
                4 found this review helpful
                by
                • Verified Purchase
                by
                • Verified Purchase
                Product is great. Installation went poorly -- the team came in, said they couldn't pull out the dishwasher, and then left. We came home and easily removed the dishwasher. When we tried to reschedule we were told that nobody could come install our new dishwasher for nearly a week (after the existing one had been removed). Because of this encounter I will not be shopping at Home Depot any longer.
                by
                • Verified Purchase
                Does not clean or dry well
                by
                Response from BoschAppliancesUSAMay 9, 2024
                Hi, thank you for your review. We're sorry to hear about the poor cleaning and drying results you are experiencing. Our team is happy ot help troubleshoot this. Connect with us at 800-944-2904 or BoschCare@BSHG.com. BoschAppliancesUSA
                • Verified Purchase
                1 found this review helpful
                Doesn’t dry!!!
                Good at washing dishes but we have to hand dry dishes.
                by
                Response from Bosch Home USMay 7, 2024
                Hi Kegier, we're sorry to hear you're not getting the best drying results from your dishwasher. Here are some tips that should help: 1: The use of a rinse agent such as Finish® Jet Dry® rinse aid to help dishes dry faster. 2: For everyday use we recommend the Auto Cycle, which is best for mixed loads of dishes with varying amounts of food soil. 3: Selecting special drying options like Sanitize and Extra Dry, these operate at a higher temperature and help enhance drying results. If these tips do not help improve drying, please contact our Customer Support team at 1-800-944-2904 for additional real-time assistance. Thank you.
                  Works Well but... Remember where it was designed
                  Does a good job cleaning and, despite having no heating element, does a good job of drying as well. The only issue that does not come up in any of the reviews is the design of the racks. This was designed by Europeans, who typically use smaller cups and plates than Americans. If you are a fan of big, sometimes irregularly shaped plates, wide glasses, and large coffee mugs you will find loading this thing frustrating. And you will be using it more often. It could use a 'done' indicator.
                  by
                    • Recommended
                    Confusing
                    My daughter purchased this for me and we are still trying to figure out the best way to load the dishwasher. We seem to lose a lot of space, especially with cups and glasses.
                    by
                      • Recommended
                      Love our new bosch dishwasher
                      [This review was collected as part of a promotion.] We've only had our new Bosch 300 series Bosch SHS53CD5n dishwasher one day; it replaced our old Bosh 100 series dishwasher that we finally wore out. The SHS53CD5N is great and does a wonderful job of cleaning the dishes. We are very very happy with it.
                      by
                        • Recommended
                        by
                        • Verified Purchase
                        Worst Purchase Ever
                        This dishwasher is our worst purchase ever. It is quite noisy. Such a bad interior design, it makes poor use of the space, causing me to run the dishwasher way too often. It has a musty smell upon opening, perhaps because the inside of the machine is wet even after the dry cycle. (I use a finishing rinse, so dishes do come out dry.) It was more expensive than other brands, so I assumed it would be worth it. My mistake. And my plumber had a hard time during installation. Don't purchase!
                        by
                        Response from BoschAppliancesUSAMay 2, 2024
                        Hi SoccerMom, thank you for your review. We apologize that your experience with your Bosch dishwasher hasn't met your expectations. At Bosch, we value customer satisfaction and take your feedback seriously as we continuously strive for improvement. To help you maximize the loading space of your dishwasher, we recommend visiting the following link for helpful tips: https://bit.ly/3200hui. Additionally, we would like to assure you that it is normal for the interior of the dishwasher to be wet after a cycle due to our PureDry™ condensation drying technology. To learn more about this process and find suggestions for achieving drier dishes, please visit this link: https://tinyurl.com/yr85akdw. If you need product assistance, please reach out to our customer care team at 1-800-944-2904, who will provide real-time support and address any concerns you may have. We appreciate your feedback and thank you for choosing Bosch. BoschAppliancesUSA
                          4 found this review helpful
                          Ok
                          [This review was collected as part of a promotion.] First machine delivered was broken. Second machine works but I'm not impressed. The claim that you don't need to scrub stuff before putting it into the dishwasher is just false. It doesn't "scrub"/remove baked on things or can even deal with oatmeal pot that was soaked in water and can be washed off by hand without issues...
                          by
                          Response from CSMay 2, 2024
                          Hi Ocg1, thanks for your review. We apologize if this has been your experience and appreciate you making us aware. The following link provides tips to ensure proper cleaning: https://www.bosch-home.com/us/owner-support/get-support/support-selfhelp-dishwasher-not-cleaning. If these tips and tricks do not help resolve the issues, please call our Customer Service team at 1-800-944-2904. Thank you.
                            by
                            • Verified Purchase
                            Showing 1-30 of 667 reviews

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                            Dishwasher Features

                            3rd Rack, Automatic Temperature Control, Cycle Status Lights, Fingerprint Resistant, Hidden Controls, Leak Sensor, Movable Tines, Sound Reduction System

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                            Dishwasher Size

                            24 In.

                            24 In.

                            24 In.

                            24 In.

                            Tub Material

                            Stainless Steel Tub

                            Stainless Steel Tub

                            Stainless Steel Tub

                            Stainless Steel Tub

                            Height - Maximum (in)

                            35.06 in

                            35.06 in

                            35.06 in

                            35.06 in

                            Depth - Door Shut (without Handle) (in.)

                            23.5 in

                            22.875 in

                            23.5 in

                            23.5 in