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Customer Reviews for Cafe 30 in. 1.7 cu. Built-In Microwave with Convection Cooking in Stainless Steel

Internet #308799924

Model #CWB713P2NS1

Store SKU #1004498911

  • 1.7 cu. ft. capacity
  • Steam sensor perfectly prepares food
  • Achieve crisp, golden brown results with convection cooking

Customer Reviews

  • 4.3
    out of 142 reviews
  • 79% recommend this product
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Showing 1-30 of 142 reviews
This microwave is NOISY
We are going on 2nd service for a ridiculous noisy vibration. For the cost of this appliance, I’m VERY disappointed. If it’s not fixed this 2nd time, I’m going to appeal for a refund.
by
Response from Cafe_AppliancesNov 23, 2021
Hi - We are truly sorry to hear you're disappointed with your new Cafe microwave. This is not the owner experience we want for you and are confident service will be able to remedy the situation for you. Kind regards - Vikki@Cafe
    It is everything we wanted and more. Heats very fast...
    It is everything we wanted and more. Heats very fast and easy to operate. Beautiful
    by
    Response from Cafe AppliancesNov 5, 2021
    Hi, thanks for choosing GE Appliances! It's a pleasure having you with us. We're happy to hear you're enjoying this Single Convection Wall Oven. With holidays right around the corner, it's important to have a reliable appliance and we're glad you could count on us. Thanks for the review and have a great day! -Sylvia@Cafe cafe_appliances
      Gorgeous
      Fits well with the set and is a perfect fit for my island
      by
        • Recommended
        New to Cafe
        Nice features and easy to use. Product is nice looking and sleek
        by
          • Recommended
          Great microwave!
          This microwave replaced our previous 13 year old GE Profile and is just as nice, powerful and easy to use.
          by
            • Recommended
            Well constructed
            Quality and look is very good. Still learning the controls. Overall very nice product
            by
            Response from Café AppliancesNov 16, 2021
            Hello, thank you so much for taking the time to leave us with your review and feedback. We're glad to hear that you have been overall pleased with your new microwave. If you have any questions or concerns about its functionality, please feel free to reach out any time as we are always here to help. -Chris@Café
              • Recommended
              Can you turn off the turntable in bake/conv mode
              My daughter just bought this microwave with the drop down door. It was installed today. How do you turn off the turntable in bake/convection mode?
              by
              Response from Cafe AppliancesOct 18, 2021
              Hello and thanks for reaching out about your daughter's new microwave! Congratulations to her! The turntable cannot be turned off on this model to ensure the best possible cooking. Thanks and keep in touch! - John@Cafe
                Too many steps
                Can’t stand this microwave. You have to turn knobs, select 1 or 2, push the knob, rotate the knob again for power settings. It’s ridiculous! Takes 4-5 steps just to get it to go. Give me back my KitchenAid
                by
                Response from Cafe AppliancesSep 29, 2021
                Hi there. We are so happy to have you in the Cafe family and bet this oven looks wonderful in your kitchen. We do apologize for the difficulty you are having with the settings and know there is no time to waster when your stomach is growling. There are two possible quick start options with this model. First, for microwaving, you can simply press the Add 30 Seconds button to automatically start the microwave. Just press the button as many times as you like to get to the amount of time you need. For Fast cooking, you can start quickly if you want to use the same settings as your previous cycle. Just hold the Fast Cook button for 3 seconds and the previous settings will automatically be put in. We hope this helps and you enjoy your oven. - John@Cafe
                  Beautiful appliance. Very happy with purchase....
                  Beautiful appliance. Very happy with purchase.
                  by
                  Response from Cafe AppliancesOct 8, 2021
                  Hi, Thanks for the review! We're glad you like the Single Electric Convection Wall Oven, and we want to welcome you to the GEA family. It's a pleasure having your business, and if you need assistance we'll be here to help. Have a great day! -Sylvia@Cafe cafe_appliances
                    Great Microwave
                    easy to use, cooks things nicely, settings work great.
                    by
                    Response from Café AppliancesOct 7, 2021
                    Hello, thank you for your review and feedback. We're glad to hear that you have been overall pleased with your new wall oven and how easy it is to use. If you have any questions or concerns about its functionality, please feel free to reach out any time as we are always here to help. Welcome to the Café Appliances Family! -Chris@Café
                      Beautiful features
                      Love the features and style saw this French Door Oven in the store and fell in love with it. Simply Beautiful
                      by
                        • Recommended
                        Really wanted to give this five stars…
                        We recently remodeled our kitchen and the white cafe appliances inspired a lot of the design. We’ve been using the microwave for six months and already had to replace the same part twice. Really frustrating and disappointing. It’s absolutely beautiful and has great features and functions, but the fact that it’s needed repair twice keeps me from giving it five stars. We also purchased refrigerator, refrigerator drawers and oven. Unfortunately, we’ve had issues with both refrigerators.
                        by
                        Response from Cafe_Appliances Aug 3, 2021
                        Hello- We appreciate your business and for choosing our Cafe line of appliances for your remodel. They are absolutely beautiful! We are very sorry for the issues you are having with your new appliances. This is not the ownership experience we want for you. We apologize for your inconvenience with your microwave and that you'd had to had service on your refrigerator. We would like to look into this for you. We will be reaching out to you via email to get a little more information. We appreciate your patience in waiting. Joyce@Cafe
                          I'm blown away!
                          This "microwave" is so amazing that I haven't even turned my oven on yet! I was scared to use it as an oven bc I just couldn't understand how it was possible to have 1 item to do both. I was wrong! My first item was cooking a sweet potato. I wrapped it in foil and let the baking happen. It came out Amazing! Foil in a "microwave" who knew!
                          by
                            • Recommended
                            Easy to assemble and functions really well. Also looks amazing...
                            Easy to assemble and functions really well. Also looks amazing in our newly remodeled kitchen!
                            by
                            • Verified Purchase
                            Awesome microwave. Heats up the food real fast and is...
                            Awesome microwave. Heats up the food real fast and is super quiet. Exterior looks awesome. Great purchase at a decent price.
                            by
                            • Verified Purchase
                            Sleek look and great feature
                            Appliance has great features and energy efficient. Cooks well
                            by
                            Response from Cafe_AppliancesJun 23, 2021
                            Hello- Congratulations on your new convection microwave. This is such a beautiful model and we are so happy to hear it is working well for you and you are enjoying the features. Thank you! Joyce@Cafe
                              • Recommended
                              Didn’t install or take away old one. Super disappointed in...
                              Didn’t install or take away old one. Super disappointed in home depot customer service. Can’t return and can’t find anyone to install
                              by
                              Response from Cafe AppliancesJun 9, 2021
                              Hello there - We hate to hear of the trouble you've had with getting your microwave installed. This isn't the experience we would want for you and we do apologize for your inconvenience. We recommend contacting Home Depot's customer service team at 800-430-3376. All the best! -Mikayla@Cafe cafe_appliances
                              • Verified Purchase
                              1 found this review helpful
                              Great features - all you could ask for and more
                              Great features and beautiful looking product. 100% worth the money.
                              by
                                • Recommended
                                Overpriced
                                We bought this 6 months. We bought together 4 appliances. We were told that CAFE is much better quality ,performance, appearance then the GC. We are disappointed for amount of money, the selections of programs is difficult. You need to select (clicks) million times in order to turn on. Would not buy again.
                                by
                                Response from GE AppliancesMay 26, 2021
                                Hi there, thank you for reaching out to us and taking the time to share your review. We truly appreciate you choosing this combination oven along with three other Café Appliances for your home! We are very sorry to hear that you are disappointed in the cooking selections and designs of the controls. This certainly isn't the level of satisfaction that we strive for and we have shared your valuable feedback with our design team for improvement. This oven is designed to offer you unmatched and convenient cooking flexibility. While its features are designed to be as user-friendly and accessible as possible, we understand that learning how to use all of the cooking controls can take some getting used to. Given this, we would encourage you to review the control tips, cooking guides, and more helpful information within your Use and Care Manual, seen here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000552.pdf. These guides will be very beneficial for you in trying out the different cooking modes and features so that you are able to enjoy the advanced cooking performance that this oven has to offer. We truly value your feedback and sincerely hope that this information helps to improve your experience. We hope to restore your trust in us and continue to serve and support you with your appliances in the years to come. All the best! -Eliza@Café
                                  It's brand new and has a malfunctioning part that constantly...
                                  It's brand new and has a malfunctioning part that constantly hums and clicks.
                                  by
                                  Response from Cafe AppliancesMay 19, 2021
                                  Hello, thank you for your review. We are sincerely sorry that your wall oven is making humming and clicking noises and has a malfunctioning part. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@Café cafe_appliances
                                  • Verified Purchase
                                  1 found this review helpful
                                  The directions regarding how to install the lower trim piece...
                                  The directions regarding how to install the lower trim piece are a bit vague, but otherwise, easy to install. Love the product. Quiet and powerful. Looks fantastic.
                                  by
                                  • Verified Purchase
                                  Fancy
                                  This microwave is super sleek and very smart. Love the combo functionality
                                  by
                                    • Recommended
                                    Was sold a lemon
                                    I purchased this unit for our new home construction. We moved in just before Thanksgiving 2020, and the unit stopped working immediately. It is now May 2021, and the unit still has not been fixed. I submitted a much more detailed review, but the review was blocked.
                                    by
                                    Response from Cafe AppliancesMay 6, 2021
                                    Hello there, congratulations on your new home. In addition, we're terribly sorry your microwave has been broken for so long now. We can only imagine how frustrating this is, so we're happy to help. For the best help, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm If you've had issues with the above process, we recommend reaching out to us on social media with more details so that we can provide you with the assistance you need. Guy@Cafe
                                      The operation of the convection microwave is relatively easy and...
                                      The operation of the convection microwave is relatively easy and I am enjoying learning to use all of the features.
                                      by
                                      Response from Cafe AppliancesApr 1, 2021
                                      Hello - Thanks for your feedback. We're glad you are happy with your new microwave oven purchase and we’re sure you’ll enjoy great performance from it for many years to come. Thank you for choosing Café appliances!
                                      Olga@Cafe cafe_appliances
                                      • Verified Purchase
                                      Love it so far!
                                      Have only had it for about a month but so far am very pleased! It looks beautiful and is easy to use. Excited to try the other features
                                      by
                                        • Recommended
                                        Great Features!
                                        My GE microwave lasted ~16 years, but was beginning to rust. Worked like a champ so we bought the GE Cafe microwave/convention over and (due to Covide) waited almost four months for delivery. It's more complicated to get in working for normal usage and we haven't had the need to use the convection over yet. ...sure looks nice, so we bought the dishwasher also and are still waiting after almost three months.
                                        by
                                          • Recommended
                                          Rating provided by a verified purchaser...
                                          Rating provided by a verified purchaser
                                          by
                                          • Verified Purchase
                                          Great Features
                                          Have had a couple weeks now and love love love it. Great look lots of features still learning all the options
                                          by
                                            • Recommended
                                            Rating provided by a verified purchaser...
                                            Rating provided by a verified purchaser
                                            by
                                            • Verified Purchase
                                            Love it!
                                            Still learning all of the features, but I love it so far. All of me Café appliances are exceptional.
                                            by
                                            Response from Cafe_AppliancesFeb 2, 2021
                                            Hello KelBel- Thank you for taking the time to share your review. We are so happy to hear you are loving your new appliances. We really appreciate your business! Please reach out to the GE Answer Center at 1-800-626-2000 if you have any questions. We are always happy to help! Joyce@Cafe
                                              • Recommended
                                              Showing 1-30 of 142 reviews

                                              Complete Your Kitchen

                                              This Microwave
                                              30 in. 1.7 cu. Built-In Microwave with Convection Cooking in Stainless Steel
                                              This Microwave
                                              Cafe 30 in. 1.7 cu. Built-In Microwave with Convection Cooking in Stainless Steel
                                              (142)
                                              $1978.00
                                              $2199.00
                                              $1978.00
                                              $2199.00
                                              +
                                              =
                                              Price for Bundle

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