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Customer Reviews for DAP 16 oz. White Painter's Putty '53'

Internet #100200268

Model #12242

Store SKU #743632

  • Painter's Putty repairs small holes and cracks in wood surfaces
  • High strength adhesion and easy apply putty formula
  • Indoor/outdoor compatible, putty can be painted with latex paints

Customer Reviews

  • 3.1
    out of 761 reviews
  • 29% recommend this product
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Showing 1-30 of 761 reviews
Don't let them choose it for a pick up order
they give you the worst one. The one I received was rock hard, had to go back and exchange it
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Response from DAPProductExpertDec 21, 2023
Thank you for posting your feedback. We are sorry to see your low star review on DAP Painter's Putty 53" Based on your description of the product's thick texture/consistency, it would appear that you may have purchased material that is aged/beyond its normal shelf life (newly purchased may not necessarily be of recent manufacture). As product ages, it will thicken to the point of becoming difficult or impractical to use. At your convenience, please contact DAP’s Technical Customer Service Department at 888-327-8477 so that we can obtain some additional information from you, when calling in, please have the product package and your receipt available, as we will need to collect production information from it (to verify the product's age) and so that we can reach out to the store where it was purchased, as DAP does not have direct control of stock rotation/inventory management at the retail store level. DAP
    My first time use and I like it....
    My first time use and I like it.
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      1 found this review helpful
      All dried up off the shelf
      Purchased this one hour ago. Opened it up and it was a dried lump. Purchased the trusted Dap brand and my Saturday evening project is ruined.
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      Response from DAPProductExpertDec 16, 2020
      Thank you for posting your feedback. We're sorry to see your low star review on DAP Painter's Putty '53'. Based on your description of the product's thick/stiff texture, it would appear that you may have purchased material that is beyond shelf life. As product ages, it will thicken to the point of becoming difficult or impractical to use. At your convenience, please contact DAP’s Technical Customer Service Department at 888-327-8477 so that we can obtain some additional information from you and so that we can reach out to the store location where you purchased this product. When call in please be sure to have the package available, as we will need the production code printed on the package in order to determine the date of manufacture. Since you have posted an identical review on multiple sites, we have replied to those with the same response. DAP
        3 found this review helpful
        It was dried out. No are if I kept receipt...
        It was dried out. No are if I kept receipt in order to return it. Unable to use it
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        Response from DAPProductExpertApr 9, 2020
        Thank you for posting your feedback. We're sorry to see your low star review on DAP Painter's Putty '53'. Based on your description of the product's thick/stiff texture, it would appear that you may have purchased material that is beyond its normal shelf life. As product ages, it will thicken to the point of becoming difficult or impractical to use. At your convenience, please contact DAP’s Technical Customer Service Department at 888-327-8477 so that we can obtain some additional information from you and so that we can reach out to the store location where you purchased this product. When calling, please be sure to have the package (can) available, as we will need to verify the production code in order to determine the date of manufacture. DAP
        • Verified Purchase
        My husband is a jack of all trades and uses this product whenever he is building or repairing thi...
        My husband is a jack of all trades and uses this product whenever he is building or repairing things around the house.
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        • Verified Purchase
        • Recommended
        I bought this product at Home Depot based on what I'd read on the label. It says specifically th...
        I bought this product at Home Depot based on what I'd read on the label. It says specifically that it "Resists Oil Bleeding" on the front label. We began using this throughout the house to fill in nail holes and cracks before painting. One room was then primed with two coats of Kilz primer. After the paint dried, I could see dark oily bleed through spots all over the trim and window areas where this stuff was used. As for the rest of the spots where this was applied, this product did not dry! A week after application it was still as soft as when it went on and was coming off when simply touched. It created huge oil rings around all the areas that it was used on. I had to go around to all of the areas, including the already primed spots, and scrape this stuff out. THIS PRODUCT WAS A DISASTER! It set my home painting projects back by hours, DAYS, not to mention the hours I spent applying the stuff around the house to the trim and windows. I contacted Dap, they asked me how I used the product. I used it exactly as it was supposed to be used, and I can say AVOID THIS PRODUCT AT ALL COSTS! I don't know if there were some bad batches of this stuff with too much of one ingredient or another, but please, don't take the risk. I was told I could send the original receipt back to Dap for a full refund. The 6 plus dollars I spent on this could not even begin to make up for the time and effort wasted while using this terrible terrible product and the damage it caused with oil ring marks on the wood and primer.
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        Response from DAPProductExpertJan 21, 2019
        Thank you for posting your review. We're sorry to hear about your experience with Painter's Putty '53'. Most "oil-based" putties and fillers, including DAP Painter's Putty '53' do not set with enough hardness to allow for proper sanding. As indicated on the product label and supporting documentation: "Product should be tooled and finished while wet, as product will not sand well. When used as a filler, Painter's Putty '53' requires 24 to 48 hours to "skin" (surface dry) for paint application. The product can take several more days to dry firm (not hard). For best results, prime Painter’s Putty ‘53' with an oil-based primer before painting with latex paints.” When DAP '53' is applied as directed and primed/painted with the recommended oil-based products, the oil migration that you describe does not occur. For wood repairs where sanding and fine finishing are required and/or where the use of only water based primed/paints are preferred, we would recommend the use of products like Plastic Wood All-Purpose or Plastic Wood-X Wood Filler. Should you have any additional questions, please feel free to reach out to DAP’s Technical Customer Service Department at 888-327-8477. DAP
          9 found this review helpful
          I needed to replace a window and I needed putty. This putty is what I got and it works great. A...
          I needed to replace a window and I needed putty. This putty is what I got and it works great. AND for those of you using putty for the 1st time, here is a hint: 1. make a small snake of the putty for between the window and the casing: take a small blob into your hands and roll it thin between your palms, and put that thin worm into the crevices of where you want to put the glass. When you put the glass into place the putty will prevent rattling. 2. make another fatter snake and press it into the crevice where the glass now is, and use your finger to press it into where it belongs. When done with an edge of the glass, repeat the process with another rolled worm, again pressing into place. And then when ALL the putty is in place, use the spatula to smooth everything out by pressing down. FredPM
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          • Verified Purchase
          • Recommended
          8 found this review helpful
          It takes to long to dry. It says 7 - 14 days
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          Response from DAPProductExpertSep 12, 2024
          Thank you for posting your feedback. We're not clear as to the intent of your post/low star review, as the performance characteristics that you describe as unsatisfactory, are all communicated on the product package label and supporting product literature: “- Product should be tooled and finished while wet, as product will not sand well. - Allow skin to form before painting. - Time to Skin: 24 to 48 hours as filler. - For best results, prime Professional Painter’s Putty ‘53’ with an oil-based primer before painting with latex paints. Test lacquer or finishes containing aromatic solvents over DAP Professional Painter’s Putty ‘53’ before using.: When used as a glazing must be painted after it has skinned over and attained a firm set, approximately 7 to 14 days." Because you did not provide any project details, it is difficult to provide a more detailed response in this format. At your convenience, please contact DAP’s Technical Customer Service Department at 888-327-8477 so that we can obtain some additional information from you. DAP
          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          I love the new improved product. It’s super easy to work with.
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          • Verified Purchase
          The product was way too dry and crumbled when trying to fill small screw-holes. Would appreciate advice on “adjusting” consistency. Can you add a little paint thinner to restore this product?
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          Response from DAPProductExpertSep 4, 2024
          Thank you for posting your feedback. We are sorry to see your low star review on DAP Painter's Putty 53'. Based on your description of the product's thick/stiff texture, it would appear that you may have purchased material that is beyond its normal shelf life. As product ages, it will thicken to the point of becoming difficult or impractical to use. Providing that the product is still pliable, a small volume of mineral spirits (paint thinner) can be added to the product to soften/restore the product to its intended consistency/texture. At your convenience, please contact DAP’s Technical Customer Service Department at 888-327-8477 so that we can obtain some additional information from you. When calling, please be sure to have the package (can) available, as we will need to verify the production code in order to determine the date of manufacture. DAP
          • Verified Purchase
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          • Verified Purchase
          Served intended purpose.
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          Putty wa somewhat dry. Should have had more moisture in it.
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          Response from DAPProductExpertAug 22, 2024
          Thank you for posting your feedback. DAP Painter's Putty '53'. We are not clear regarding your commentary indicating: "should have had more moisture in it.", as this formula contains no "moisture" (it's liquid components are oils and solvents). "Putty" with high oil/solvent content are prone to stain surrounding surfaces, are known to have excessively long dry times and can present panting challenges. Because you did not provide any background or context regarding your commentary, it is difficult to provide you with a more specific response in this format. Should you wish to provide this information, so we can better address your concerns and/or to provide a recommendation for a product that better aligns with your needs/preferences, please feel free to contact DAP’s Technical Customer Service Department at 888-327-8477. DAP
          • Verified Purchase
          Won't cover nail heads, can't sand, long dry time
          The label says "Ideal for nail holes, dents & cracks in wood" but in my experience it is impossible to fill such depressions flush with the surface and without voids. Overfilling is not permitted because the product can't be sanded! It needs two days before painting, which by the way requires an OIL-based primer. I'm guessing this product was the go-to filler before modern chemistry entered the market. But that was then.
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          Response from DAPProductExpertAug 19, 2024
          Thank you for posting your feedback. We're not clear as to the intent of your post/low star review, as the performance characteristics that you describe as unsatisfactory, are all communicated on the product package label and supporting product literature: “- Product should be tooled and finished while wet, as product will not sand well. - Allow skin to form before painting. - Time to Skin: 24 to 48 hours as filler. - For best results, prime Professional Painter’s Putty ‘53’ with an oil-based primer before painting with latex paints. Test lacquer or finishes containing aromatic solvents over DAP Professional Painter’s Putty ‘53’ before using. - Product must be painted to maintain durability for both interior as well as exterior applications.“ For wood repairs where sanding and fine finishing are required, we would recommend the use of products like DAP Premium Wood Filler, DAP Plastic Wood All-Purpose Wood Filler or DAP Plastic Wood-X All-Purpose Wood Filler. Should you have any additional questions, wish to discuss our recommendation, please feel free to contact DAP’s Technical Customer Service Department at 888-327-8477. DAP
            It did not dry. Waited 36 hours and was still tacky. Ended up trying to pull it all out and bought other product.
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            Response from DAPProductExpertAug 15, 2024
            Thank you for posting your feedback on DAP Painter's Putty '53'. As indicated on the product package label and supporting product literature: “When used as a filler, Painter's Putty '53' requires 24 to 48 hours to "skin" (surface dry) for paint application. The product can take several more days to dry firm (not hard).” With respect to your commentary indicating: "Waited 36 hours and was still tacky.", the product would still be expected to be very soft/pliable (not hard), this is both normal and expected for this and similar oil-based putties. Because your review did not contain any background about your project/application, it is difficult to provide a more detailed reply in this format. Should wish to provide these details, so that we can provide you with more specific product usage guidance or to recommend a more appropriate product, please feel free to contact DAP’s Technical Customer Service Department at 888-327-8477. DAP
            • Verified Purchase
            Dry, hard to work with. Not easily spreadable even for nail holes.
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            Response from DAPProductExpertAug 14, 2024
            Thank you for posting your feedback. We are sorry to see your low star review on DAP Painter's Putty "53. Based on your description of the product’s texture/consistency, it would appear that you may have purchased aged/expired product (newly purchased may not necessarily be of recent manufacture). At your convenience, please contact DAP's Technical Customer Service Department at 888-327-8477 so that we can obtain some additional information from you. When calling, please be sure to have the package available, as we will need to verify the production code in order to determine the date of manufacture. DAP
            • Verified Purchase
            The putty was dried up on the day that I bought it!! I tried using it, and it would not stick to the wood. Returned it to Home Depot.
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            Response from DAPProductExpertAug 7, 2024
            Thank you for posting your feedback on DAP Painter's Putty '53'. Based on your description of the product's texture: "dry an unusable", it would appear that you likely purchased material that was aged/beyond its normal shelf life (newly purchased product may not necessarily be of recent manufacture). If you should encounter product that was sold in unusable condition, the product should be returned to the point of purchase. Should you have any additional questions or require further assistance, please feel free to contact DAP’s Technical Customer Service Department at 888-327-8477. DAP
            • Verified Purchase
            I could not use it, it was hard as a rock
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            Response from DAPProductExpertAug 7, 2024
            Thank you for posting your feedback on DAP Painter's Putty '53'. Based on your description of the product's texture/consistency, it would appear that you may have purchased aged product (newly purchased product may not necessarily be of recent manufacture). At your convenience, please contact DAP's Technical Customer Service Department at 888-327-8477 so that we can obtain some additional information from you. When calling, please be sure to have the package available, as we will need to verify the production code in order to determine the date of manufacture DAP
            • Verified Purchase
            this product seems mor suitable for glazing windows than it does for repairing wood , tried to use it and it takes more than a day to dry , not a product I would recommend, only reason I purchased it , that all they had at that time.
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            Response from DAPProductExpertAug 7, 2024
            Thank you for posting your feedback DAP Painter's Putty '53'. DAP Painter's Putty '53' is designed and marketed for filling small holes and cracks in interior or exterior surfaces such as baseboards, windowsills and woodwork (not as a general purpose wood repair patch/filler). As indicated on the product package label and supporting product literature: “When used as a filler, Painter's Putty '53' requires 24 to 48 hours to "skin" (surface dry) for paint application. The product can take several more days to dry firm (not hard).” Because your review did not contain any background about your project/application, it is difficult to provide a more detailed reply in this format. Should wish to provide these details, so that we can provide you with more specific product usage guidance or to recommend a more appropriate product, please feel free to contact DAP’s Technical Customer Service Department at 888-327-8477. DAP
            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
            Would not dry 2 day later still wet
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            Response from DAPProductExpertJul 17, 2024
            Thank you for posting your feedback. We are sorry to see your low star review on DAP Painter's Putty "53. When used as a filler, Painter's Putty '53' requires 24 to 48 hours to "skin" (surface dry) for paint application. The product can take several more days to dry firm (not hard). For wood repairs where faster dry times are required, we would recommend the use of products like DAP Plastic Wood All-Purpose Wood Filler or DAP Plastic Wood-X All-Purpose Wood Filler. Because your review did not contain any background about your project/application, it is difficult to provide a more detailed reply in this format. Should wish to provide these details, so that we can provide you with more specific information, please feel free to contact DAP’s Technical Customer Service Department at 888-327-8477. DAP
            • Verified Purchase
            Dries out after a couple uses
            Waste of money even though it works great. 1st 2 cups dried out with 3/4 still there. Thought maybe helpers left lid off then replaced to cover their mistake. I’m the only one to use this cup, lid always replaced (locked) and stored in a ziploc bag. Still hard as a rock. Would not recommend.
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            Response from DAPProductExpertJul 17, 2024
            Thank you for posting your feedback. We are sorry to see your low star review on DAP Painter's Putty '53. We are not clear as to your commentary, as you appear to be indicating that the product had been previously used, stored and had "dried out" (unknown duration/conditions). DAP Painter's Putty has a one-year shelf life (from the date of manufacture). Once opened/used, shelf life (for reuse) cannot be guaranteed. At your convenience, please contact DAP’s Technical Customer Service Department at 888-327-8477 so that we can obtain some additional information from you about your experience. DAP
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              • Verified Purchase
              Showing 1-30 of 761 reviews

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