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Customer Reviews for DK2 12 in. 14 HP Gas Powered Certified Commercial Stump Grinder with 9 High Speed HPDC Machined Carbide Cutters

Internet #309364720

Model #OPG777

Store SKU #1004292728

  • Direct Drive 3600 RPM 12 in. carbide cutter head
  • 2x2 Reinforced Chassis with included 1-7/8 in. Removable Towbar
  • Society of Auto Engineers (SAE) J1940/J1995 Torque Test Rated

Customer Reviews

  • 4.2
    out of 316 reviews
  • 86% recommend this product
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Showing 1-30 of 316 reviews
extremely unwieldy, failed on its first use.
I dont understand the positive reviews or i have a defective unit. Getting this thing fired up is a mammoth and dangerous affair, and after its first use started having a vicious vibration. I called support and got an individuals voice mail which does not strike confidence in the backing of this product. Im fearful ive thrown nearly $2,000 down the drain.
by
Response from THD_CSOApr 5, 2023
Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply  is, Danielb, we are terribly sorry to hear that your experience has been anything less than excellent. We would love the opportunity to turn your experience around and encourage you to reach out to us at 1+(888) 277-6960 or info@detailk2.com, so we can have you enjoying your purchase!
    • Recommended
    Works great, heavy duty. But it’s a workout to use....
    Works great, heavy duty. But it’s a workout to use. Definitely is best to own one. Do not rent this type. You will be sore trying to rush and get everything done. It happened to me 10 years ago. Now I feel a whole lot better owning my unit.
    by
    Response from Detail K2 TeamOct 12, 2023
    Thank you for your feedback!

    We are glad to hear that you are enjoying the product and performance that comes with a DK2 product.

    If you have any questions, do not hesitate to contact us at support@detailk2.com or call us at 1(888) 277-6960 between the hours 8:00am-4:30pm EST.

    Thank you for choosing DK2!

    Farzad
    DK2 Customer Support detailk2
    • Verified Purchase
    The unit was fairly easy to assemble. It cranked on...
    The unit was fairly easy to assemble. It cranked on the second pull and runs great! I was impressed by how fast it made sawdust out of a huge oak stump. My only complaint is that the kick stand needs an improvement so that it can be removed while the engine is running.
    by
    Response from Detail K2 TeamSep 11, 2023
    Thank you for your feedback!

    We are glad to hear that you are enjoying the product and performance that comes with a DK2 product.

    If you have any questions, do not hesitate to contact us at support@detailk2.com or call us at 1(888) 277-6960 between the hours 8:00am-4:30pm EST.

    Thank you for choosing DK2!

    Farzad
    DK2 Customer Support detailk2
    • Verified Purchase
    by
    • Verified Purchase
    Great stump grinder, for a budget.
    Great grinder, nice price. Works so much better than I expected. Chewed through all the stumps I put in front of it.
    by
    Response from Detail K2 TeamSep 11, 2023
    Thank you for your feedback!

    We are glad to hear that you are enjoying the product and performance that comes with a DK2 product.

    If you have any questions, do not hesitate to contact us at support@detailk2.com or call us at 1(888) 277-6960 between the hours 8:00am-4:30pm EST.

    Thank you for choosing DK2!

    Farzad
    DK2 Customer Support detailk2
    • Verified Purchase
    • Recommended
    N/A
    IT WORKS VERY GOOD AND I HAVE NO TROUBLE
    by
    Response from Detail K2 TeamSep 11, 2023
    Thank you for your feedback!

    We are glad to hear that you are enjoying the product and performance that comes with a DK2 product.

    If you have any questions, do not hesitate to contact us at support@detailk2.com or call us at 1(888) 277-6960 between the hours 8:00am-4:30pm EST.

    Thank you for choosing DK2!

    Farzad
    DK2 Customer Support detailk2
    • Verified Purchase
    • Recommended
    All the bolts were loose . I had to go...
    All the bolts were loose . I had to go over and tighten everything up. Piece fell off muffler after 5 minutes of work. It performs perfectly after all this .
    by
    Response from THD-CSODec 8, 2022
    Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is,, we are terribly sorry to hear that your experience has been anything less than excellent. We would love the opportunity to turn your experience around and encourage you to reach out to us at 1+(888) 277-6960 or info@detailk2.com, so we can have you enjoying your purchase!
    • Verified Purchase
    by
    • Verified Purchase
    Met expectations… works well!...
    Met expectations… works well!
    by
    • Verified Purchase
    Nice compact stump grinder
    Nice compact stump grinder. Started right up after minor assembly, along with adding oil and gas. It turned out easier to use than I thought, although it can provide a bit of an upper-body workout. Shipped with a whole extra set of cutters.
    by
    • Verified Purchase
    • Recommended
    by
    • Verified Purchase
    Easy to assemble, start, and use. Works great!...
    Easy to assemble, start, and use. Works great!
    by
    • Verified Purchase
    Great land clearing addition
    This is a great piece of equipment. We are glad we bought it. The only reason I gave it 4 stars is because I wish it had a clutch. If you go nice and steady it will pulverize any stump you put in front of it.
    by
    • Verified Purchase
    The machine works good so far. No break for one...
    The machine works good so far. No break for one wheel. Kind of a pain to start while holding up the front while trying to pull start.
    by
    • Verified Purchase
    Works great but it's too heavy from the handle side....
    Works great but it's too heavy from the handle side. Should have a foot pedal to push down on on the back
    by
    • Verified Purchase
    Very sturdy piece of machinery. I have grinder small stumps...
    Very sturdy piece of machinery. I have grinder small stumps and larger stumps and has no problems
    by
    • Verified Purchase
    replacement teeth
    The machine works well good engine that starts every time but the teeth are forged from china, they will not fit perfect to the new machine that you just bought. They sell all the replacement teeth to you which did not fit on the new machine that you bought.
    by
      • Recommended
      Great machine
      Very powerful and efficient machine absolutely the best
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      This machine exceeded my expectations. I have ground over 20...
      This machine exceeded my expectations. I have ground over 20 stumps, with only a small nick on one of the teeth. The only downfall would be the wheel system, fixed wheels with bearings would make it easier to manuver.
      by
      • Verified Purchase
      by
      • Verified Purchase
      Good
      No problems at all use it alot
      by
      • Verified Purchase
      The DK2 is heavy, but powerful so it requires a...
      The DK2 is heavy, but powerful so it requires a tow vehicle to move very far (ATV for me). It does a good job of removing stumps with the biggest problem being that you can’t see where the cutters and stump are. I’ve removed lots o smaller stump so far and I’m starting on some 3 to 4 foot diameter stumps. A wheel brake would make it better.
      by
      • Verified Purchase
      The unit works well, here it comes but the customer...
      The unit works well, here it comes but the customer service part needs work. Missing a few parts called the number no response. Had issue with starting it, called another number no response. Both 3 weeks and waiting. I took care of both myself.
      by
      • Verified Purchase
      Parts missing and no customer support...
      Parts missing and no customer support
      by
      • Verified Purchase
      After purchasing and receiving the stump grinders a month ago,...
      After purchasing and receiving the stump grinders a month ago, I have yet to be able to use it. The equipment was shipped without the handle to tight it the bar for use and transport. DK has yet to ship or provide any real feedback on estimating the items being shipped. I would be great to hear from Home Depot on this quality control issue, since the extended warranty was purchased with this equipment.
      by
      • Verified Purchase
      1 found this review helpful
      A Real Stumpeater!!!
      Serious stumpeater! Very aggressive cutting power. Be advised it is heavy to move around work area.
      by
      • Verified Purchase
      • Recommended
      by
      • Verified Purchase
      dont recommend
      i was so excited to buy my first stump grinder to start a little business in high school. Ive had the stump grinder for about 8 months and i have had nothing but probllems with it. First thing that happened was i waited 2 months to get it and it arrived at the store crushed i never got any discount or credit. Then they replaced the order again i waited another month for it to arrive and i put it together and used it for about an hour until the teeth came breaking off. ive watched plenty of videos on how to properly grind so i did so. Then i got a new set of teeth thinking it was a malfunction no biggie little did i know there goes the 2nd set of teeth i bought the bolds from dk power and they keep breaking. I put around 20 hours total on the machine and then the throttle breaks out of no where. I would not recommend this product unless you want a hassle.
      by
        1 found this review helpful
        This machine does a great job and was easy to...
        This machine does a great job and was easy to assemble have to have good upper strength to monever
        by
        • Verified Purchase
        I put it all together and it would not start...
        I put it all together and it would not start it had the right amount of oil i took back to home depot they could not get it started so i returned it.
        by
        Response from THD-CSDec 21, 2021
        Hi TIMOTHY kightlinger, we are sorry to see that you returned your purchase. We take pride in our products and the happiness of our customers. If you require future assistance, we encourage you to reach out to us at 1+(888) 277-6960 or info@detailk2.com, so we can help.
          Showing 1-30 of 316 reviews

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