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Customer Reviews for DMX 1-STEP 100 sq. ft. 3.6 ft. x 29 ft. x 5/.32 in. Underlayment for Vinyl Planks, Laminate and Engineered Hardwood Floors

Internet #313696840

Model #DMX 1-Step 2.0

Store SKU #1005499117

Customer Reviews

  • 4.7
    out of 638 reviews
  • 90% recommend this product
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Showing 1-30 of 638 reviews
Very easy to use and roll out. Overall seems like a good product. They give you more than enough tape to adhere the sheets together. So don’t worry about running out. You can also still walk on it after your done laying it out. Very durable.
by
  • Verified Purchase
Dont Have to Be a DIY Guru
Layed it in my basement on concrete, before installing waterproof, luxery vinyl wood planks. The rolls of underlayment come with provided tape for seaming. I have quite a bit of knowledge when it comes to construction and I will have to admit that it was worthless when it came to laying this stuff. Anyone with a kindergarden education could lay, cut and seam this stuff. Its a quality product. It went down nice.....
by
    • Recommended
    I researched this product extensively and found it to be everything I needed. Installation was easy and the results were fantastic. I would recommend it to anyone putting in LVT in a basement.
    by
    • Verified Purchase
    I used this underlayment on a concrete basement floor. It was great to work with. It was easy to lay and seam together. It feels good under your feet. Easy to cut and it really helps to level a slightly uneven floor. I used the spacers in two spots and they work well.
    by
    • Verified Purchase
    Best Underlayment in the Market
    I use this product for all of my clients flooring projects who have problems with moisture/mold and cold concrete floors. It’s the only product I’ve found that can reliably prevent mold growth by letting the subfloor breathe, the dimples are strong and do not budge. The foam on the bottom keeps the noise down and warms the floor. The shims and tape that come with the roll make it very easy to use as I don’t have to buy other products for install. Would recommend it to any contractor or DIY’er looking for a reliable subfloor that prevents Mold growth and helps make the floor feel warmer.
    by
      • Recommended
      by
      • Verified Purchase
      Worked out perfect
      This worked out perfect for my project. Rolled out of a cement floor for basement room. Came with tape and shims. Should significantly help insulate the cold cement from the floor
      by
        • Recommended
        Used this product on a basement concrete floor. It was better than expected and will allow the concrete to have air movement mitigating moisture. Easy to install and it came with tape. We did not use the interlocking devices (did not need it). Happy with the results.
        by
        • Verified Purchase
        The product was easy to use and the LVP installation on top of it went smoothly.
        by
        • Verified Purchase
        Great Basement Underlayment
        Eàsy to cut and roll out. Ebd of rolls can cup up so roll in opposite direction. Any raised sections are typically weighed down with the flooring but I used the flooring boxing to weigh down the edges before I was ready to install. This comes with plenty of tape. Remember to leave gaps at edges of flooring/wall if you want it to breathe (basement applications). The floor doesn't feel bouncy with this product and its pretty sturdy as a floating floor. Product is 3/16" thick.
        by
          • Recommended
          Bane of my existence
          Horrible to unroll, cuts like a nightmare... Takes forever to settle, will not lay flat. Bubbles up constantly and unlocks planks. Would never purchase again.
          by
          Response from Customer ServiceFeb 16, 2023
          Hello Claudia, one of the biggest benefits of our product is the ease of cutting with a simply utility knife. So it is a little surprising to hear that the cutting process was as you put it "a nightmare". During every shift of production rolls are unrolled at random by our QC department to ensure proper foam coverage on dimples and a flat roll-out. If QC finds problems with either of these issues, the roll is rejected and problems are investigated further. We don't understand what you mean by "bubbles up constantly" was the product installed with blue side up? Our product cannot "unlock planks", that would require a vertical and horizontal movement, our product stays flat, so we cannot accept that statement.
          Customer Care
          DMX DMX
            4 found this review helpful
            So far so good
            Installed fairly easily. Hopefully it works to prevent moisture and mildew. The curl of the roll makes it difficult to lay out and measure accurately, but that’s the only negative so far
            by
            • Verified Purchase
            • Recommended
            Great quality
            I actually used this as an underlay for my above ground pool. Worked amazing to insure the pool bottom didn't get damaged
            by
            • Verified Purchase
            • Recommended
            Great product!
            I would highly recommend this product. Easy to cut, install and is the best for basements. The best underlayment I've use to date!
            by
            • Verified Purchase
            1 found this review helpful
            Best product for over concrete
            Great product for putting down a floor over a concrete slab. I used this for a office in a garage with a mono slab that had no insulation. Kept the vynil plank much warmer than the concrete when heat was on.
            by
            • Verified Purchase
            • Recommended
            2 found this review helpful
            Dance floor under laminate, on concrete in a basement. DMX...
            Dance floor under laminate, on concrete in a basement. DMX 2.0 has less deflection under stress.
            by
              1 found this review helpful
              Great product
              Easy to install. No extra tape required. The amount that comes with the roll is more than enough.
              by
              • Verified Purchase
              • Recommended
              Easy to install. TIME will tell
              Very easy to install and cut with sharp knife. So far feels like it will create a decent thermal break. Will update after i install the flooring.
              by
              • Verified Purchase
              • Recommended
              We installed dmx 1-step in area of 700 sqf in our basement with lifeproof vinyl floor and turned ...
              We installed dmx 1-step in area of 700 sqf in our basement with lifeproof vinyl floor and turned out awesome. Installing Dmx underlayment was pretty easy. We checked the level of our concrete floor before hand and everything was level! It’s been 3 months since we installed it and no problems so far. We are very happy with it! Floor feels warmer and also gives an extra cushion underneath the feet.
              by
                • Recommended
                3 found this review helpful
                Good Product
                Excellent for under vinyl click flooring. Used in my own basement and now in a rental unit.
                by
                • Verified Purchase
                • Recommended
                I'm still a huge fan of DMX.
                Easy to install and so much better than a traditional foam underlayment. I will leave you with theses fine words. Come on, uh, uh, uh Come on, uh, uh?What'cha really want What you really want, what D-M-X, uh, uh?Come on, Foam or DMX Ay yo, ay yo, ay yo What's my name? DMX and I be the best You see the rest they lookin' like they need a rest One more time, I'm a underlayment at you some floor That's goin' get at you be under' with your mind, stop talkin' foam 'Cause you out there ruining' your floor
                by
                • Verified Purchase
                • Recommended
                Worth every penny
                Item as described,it feels good to walk on the surface.Worth every penny.
                by
                  • Recommended
                  1 found this review helpful
                  Easy to set. Release for many mold and meldew issues....
                  Easy to set. Release for many mold and meldew issues.
                  by
                  • Verified Purchase
                  1 found this review helpful
                  Amazing product
                  Easy to install, and great value. Love this product.
                  by
                  • Verified Purchase
                  • Recommended
                  No more moisture and cold!
                  Finally a product that works! I installed DMX 1-Step 2.0 with Lifeproof vinyl 6.5mm in my basement. I bought this underlayment because the HD associate recommended it, and he told me that the air gap will evaporate moisture coming though my slab. I have always had a lot of moisture coming through the slab since we bought the house, and I have tried everything from the basic poly underlayment, to the dricore 2 by 2 panels, but they never lasted! With 1-Step 2.0, the install is now done, and I am so happy, because I immediately feel a difference in the warmth of the floors. Not to mention that is also quite pleasant to walk on. My kids typically wouldn't to play in the basement in the past because of the cold, but seeing them run around the basement without even wearing socks made the whole install worth it! I will update if anything changes, but based on how the product felt in my hands, and insight from the HD associate, I don't imagine that the underlayment will have issues down the line. Highly recommend! Mike
                  by
                    • Recommended
                    Installation was easy. I made all cuts with sheet metal shears. The box included the needed seam ...
                    Installation was easy. I made all cuts with sheet metal shears. The box included the needed seam tape.
                    by
                    • Verified Purchase
                    • Recommended
                    1 found this review helpful
                    Great until it wasn’t. The dimples HOLD WATER.
                    I just got done ripping 400 square feet of this stuff out of my basement. I had it under laminate, and it worked pretty great until I had a surprise water issue sligtly deeper than the underlayment. Even with airflow and a dehumidifier my floor was destroyed. I don’t blame this stuff for that — it wasnt designed to handle an inch of water — BUT the fact that every little blue dimple held water right up against the bottom of my floor made the damage even worse than it needed to be. This is a flaw that could have been anticipated.
                    by
                    Response from Customer ServiceJul 17, 2019
                    CJ:
                    DMX 1-Step was not designed to be submerged under water. Our dimples are 8mm (1/3") in height, if you have 1" of water, surely you will have water in the dimples. We don't understand how that would be considered a flaw.
                    You can dry out the membrane and re-use it if you wish.

                    Customer Care
                    DMX
                    DMX DMX
                      15 found this review helpful
                      Very Easy to install. Delivery was quick.
                      Very Easy to install. Delivery was quick.
                      by
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      I stumbled upon DMX 1 Step while researching vapor barriers on YouTube. I am installing 3/4" ply...
                      I stumbled upon DMX 1 Step while researching vapor barriers on YouTube. I am installing 3/4" plywood over DMX 1 Step on a concrete slab and finishing it off with Lifeproof laminate flooring from Home Depot. I think anyone with basic skills can install this product. It is soft and flexible, yet durable and cuts easily with razor knife or scissors. I am already noticing a big difference as far as floor warmth. I am using Tapcon screws to fasten plywood down to concrete and had a problem with the screws not holding, after consulting with Tapcon tech support, they determined that I was using too long of a screw and recommended using 2 1/4" screws for my application and using a countersink drill bit. After I followed their recommendations, I had no problems. I see no downside to using DMX 1 Step and will definitely recommend it to anyone. The vapor tape was they sell for DMX is expensive at about $10.00 per roll, each roll only covers 100 square feet. It looks like clear packaging tape to me so, do some research on the tape, you might save some money using packaging tape instead. Overall, great product. I'm glad I chose DMX 1 Step.
                      by
                      • Verified Purchase
                      • Recommended
                      3 found this review helpful
                      Very good product. I have used this product under two types of flooring so far. I laid it, filled...
                      Very good product. I have used this product under two types of flooring so far. I laid it, filled the top with thinset, then troweled a one inch thick pebblestone floor over the top for the first room. Next time I will not bother with the thinset for a pebblestone floor. In the second room I laid a carpet pad and carpet over the underlayment. Might be the softest floor I have ever walked on. I have a large area I need more protection than the 3/8 inch you get from one layer, so I am planning to thinset and put down a second layer. I tested a small area and that seemed to work well. I also tested the product with the epoxies I use for pebblestone floors and got no reaction. Tuff stuff.
                      by
                        • Recommended
                        5 found this review helpful
                        Showing 1-30 of 638 reviews

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