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Customer Reviews for Danby 24 in. White CounterTop Front Control Dishwasher with 6-Cycles, 6 Place Settings Capacity

Internet #207139818

Model #DDW621WDB

Store SKU #1001835714

  • Compact size & quick-connect feature are ideal for small kitchens
  • Big capacity in a small footprint - fits up to 6-place settings
  • Multiple wash cycle options for all of your cleaning needs

Customer Reviews

  • 4.3
    out of 424 reviews
  • 85% recommend this product
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Showing 1-30 of 424 reviews
This is the best purchased I have ever made. It...
This is the best purchased I have ever made. It fits perfectly on my countertop and works really well. The dishes come clean like a traditional dishwasher. The glasses are sparkling and the silver are even clean even with food caked on. This is a great buy and worth every cent!!
by
Response from DanbyAuthorizedRepJun 5, 2023
Hi Bo,

Thank you for your fantastic review of the dishwasher. We're delighted to hear that it has been the best purchase you've ever made and that it fits perfectly on your countertop. We're glad to know that it works exceptionally well, leaving your dishes clean, glasses sparkling, and silverware spotless even with tough food residues. Your satisfaction means the world to us, and we truly appreciate your support. Welcome to the Danby family of products, and we hope you continue to enjoy the benefits of your dishwasher for many years to come!

Warm regards,

Earl danby-products
  • Verified Purchase
This is a decent dishwasher
After some research, I selected this product and I haven't been disappointed. It recently arrived and I had a chance to run the first load through it. It cleans thoroughly and is quieter than I expected. Set up was very easy in that it was impossible to put the wrong hose (input or discharge) on the back of the dishwasher; each hose is of a different diameter with a different shaped fitting. The hose coupler that pops onto the faucet connector had a bit of a leak which is something I'll look into further in case I didn't install or secure it correctly. The different functions are very useful for handling the heaviest to the lightest loads you can put into the washer. Another plus for me was the interior of the washer is stainless steel compared to the plastic interiors you see on other washers. There's nothing about this product that's flimsy or delicate. It's robust and well constructed. My only complaint is that my product suffered some denting on the corner. It was obvious the company has done its best to make sure the product was well-packaged and protected but the corners of the product appear to be vulnerable. The dents are cosmetic though and not altogether noticeable. I still think the company could go further to improve it's packaging process.
by
    • Recommended
    I should have bought this years ago! It works great,...
    I should have bought this years ago! It works great, fits a good amount of dishes, and has already saved me tons of time and effort, freeing me up to cook more (no dishes clogging up the kitchen needing to be dealt with first) and relax more.
    by
    Response from DanbyAuthorizedRepApr 17, 2023
    Dear Wendy,

    Thank you for taking the time to review our Danby dishwasher! We're delighted to hear that it has exceeded your expectations and made a difference in your daily routine. We appreciate your feedback and look forward to providing you with exceptional products and service in the future.

    Best regards,

    Earl danby-products
    • Verified Purchase
    Worth every cent!
    Great product, dishes come out clean.
    by
    Response from DanbyAuthorizedRepApr 11, 2023
    Hello Lee,

    Thank you for taking the time to leave us a 5-star review. We are so grateful to hear that you are pleased with the performance of your Danby product. We strive to provide our customers with reliable and efficient equipment, and we are pleased to know that we have met your expectations. If you have any questions or concerns in the future, please do not hesitate to contact us. Thank you for choosing Danby.

    Sincerely,

    Earl danby-products
    • Verified Purchase
    • Recommended
    by
    • Verified Purchase
    I am a single person so I don't dirty a...
    I am a single person so I don't dirty a large amount of dishes but I have been very satisfied with the Danby countertop dishwasher. I put dishes and pans in and use the light wash. Everything comes out clean. Also I feel that the Danby is relative quiet running. Gave it a 4-star because I never give 5.
    by
    Response from DanbyAuthorizedRepMar 16, 2023
    Hi Siggie,

    Thank you for taking the time to share your feedback. We apologize for the inconvenience caused by the issue you experienced with your unit, but we are glad that our customer support team was able to quickly resolve the issue and provide you with a replacement unit under warranty.

    At Danby, we strive to provide excellent customer service and support, and we are happy to hear that you had a positive experience with our team. If you have any further questions or concerns, please don't hesitate to reach out to us.

    Thank you for choosing Danby.

    Best regards,

    Earl danby-products
    • Verified Purchase
    Worked well while it lasted
    Great product for a disabled senior. But now I am at the end of the warranty period, the door is giving me problems to open and close. Very inconvenient, because now I have to start looking for a new one and it would not be a Danby.
    by
      by
      • Verified Purchase
      Awful dishwasher
      I purchased this dishwasher a few years ago for my wife and it's never worked right. It's never properly cleaned the dishes and last week, I scrubbed the dishes with a scrubber sponge in hot water and then ran them through the dishwasher and they came out with grime on them that wasn't even there when I put them in. Dishes should not come out of a dishwasher dirtier than when they went in.
      by
        by
        • Verified Purchase
        Planned obsolescence
        Great until it stopped working just after the 12 month warranty.
        by
          Danby DDW621WDB
          This model is very convenient for my usage. I just have two concerns. It has just been 2 days after buying and both the days after I started a normal cycle, it went and started blinking at the glassware indicator on top after 20 minutes of initiating the equipment. The water pressure and temperature was rechecked and found more than 45 degree Celsius. A raw method of tilting the equipment forward, allowing some soapy water to flow out and restarting it helped on both the days. This cannot be done every time though. Also, this model doesn't clean hollow utensils well. Rest is perfect!
          by
            • Recommended
            Missing my portable dishwasher
            See review below. I cannot use my dishwasher because I do not have the correct faucet adapter to hook up. Had a a bad leak and the super replaced the faucet adapter with another one that is not suitable for the dishwasher. I NEED TO GET A NEW FAUCET ADAPTER as I have not been able to use my dishwasher for 5 monthsl.
            by
              • Recommended
              I was totally surprised at the size, and efficiency of...
              I was totally surprised at the size, and efficiency of this dishwasher. I had my doubts that something that small would work well. Takes a bit getting used to a) getting water hot before connecting the hose. b) turning off the water before disconnecting the hose from faucet (I only did that once and learned real fast at the pressure this machine has). It is a godsend for those with smallish kitchens and don’’t want to give up cabinate space - it is about the size of a microwave, only taller . I highly recommend this product. Happy i with clean dishes in Hawaii.
              by
              Response from DanbyAuthorizedRepSep 6, 2022
              Hi Aloha,

              Thank you so much for your wonderful review! We appreciate you taking the time to share your experience with us! We look forward to providing you with great products and service again! Thank you for choosing Danby Products.

              Regards,

              Earl danby-products
              • Verified Purchase
              by
              • Verified Purchase
              Works okay but has flaws
              Can't fit a lot in it and huge design flaw in having the utensil holder too close to the soap dispenser. My dishes clean best when the utensil holder is removed. It took me a lot of trial and error to figure out why my dishes weren't getting clean & the soap was not dispensed. If you use the sections of the utensil holder close to the door, the soap dispenser will not open until you open the door yourself.
              by
                by
                • Verified Purchase
                Great
                I'd write a 4.5 star review actually. Just a couple things. I wish i could find some kind of extension hose for it so i can put it in a different area, its quite annoying. Also sometimes it has errors like i put the water on too high or something so its hard to guess the right water pressure sometimes. Other then that it is pretty good.
                by
                  • Recommended
                  Great little machine
                  After 5 years of frequent use my machine died and i liked it enough i bought the same one again
                  by
                  Response from DanbyAuthorizedRepApr 18, 2022
                  Hi Patches,

                  We are incredibly grateful that you took the time out to leave us a 5-Star review. Welcome to the Danby family of products!

                  Regards,

                  Earl danby-products
                  • Verified Purchase
                  Weekend saver
                  As a husband, it was my turn to do the dishes on the weekend. The Danby was worth every penny, freeing up my weekends for other more important tasks. I love it!
                  by
                  Response from DanbyAuthorizedRepMar 8, 2022
                  Hi Mark,

                  We are incredibly grateful that you took the time out to leave us a 5-Star review. We're glad to know that we satisfied your expectations. Thank you for choosing Danby Products. We look forward to serving you for many years to come!

                  Regards,

                  Earl danby-products
                    • Recommended
                    Reviews
                    Won't take large plates and doesn't dry otherwise a good product
                    by
                    Response from DanbyAuthorizedRepNov 30, 2021
                    Hi Rimmer,

                    We apologize for this experience and thank you for taking the time to write a review. Plate racks can be stowed horizontally if large items are being loaded into the basket. If your dishwasher is not drying during the appropriate cycle, ensure that the rinse aid dispenser is generally located on the interior door, right next to the detergent dispenser, and is full. If not, remove the cap on the dispenser and pour in enough rinse aid until the indicator shows it’s full. Don’t overfill your dishwasher. There should be a little bit of space between all of the dishes, cups, bowls, and other items. Otherwise, water and detergent won’t be able to reach all surfaces of the dirty dishware, nor will they dry evenly. Lastly, once the dishwasher completes its cycle, crack the door open a bit to allow moist air to escape. Let the dishwasher sit for half an hour or more before emptying it so that any remaining water has a chance to evaporate. If the measures have been taken and the problem persists. Don't hesitate to get in touch with our customer service at consumerservice@danby.com or fill in your information at https://www.danby.com/support/ for proper assistance. Regards, Earl danby-products
                    • Verified Purchase
                    Didn't last 2 years
                    Only lasted about 18 months before something electronic broke. Danby customer care won't tell me what the error codes mean so I can have it repaired. So now it's just more ewaste for the landfill.
                    by
                    Response from DanbyAuthorizedRepAug 31, 2021
                    Hi,

                    We're sorry to hear you've been having issues with your Danby 24 in. White Electro-Mechanical CounterTop. If you would like to discuss further, please send an email to consumerservice@danby.com, including the model number and ATTN MAGGIE in the subject line so that she can look into this situation personally.


                    Sincerely,

                    Earl danby-products
                      1 found this review helpful
                      Serious drainage issues
                      I had this unit for about 2 months before I got a drainage error for the first time the hoses were fine, nothing was clogged. It's now been about 8 months, and the drain pump is completely shot. Ive gotten the error about 4 times, and each time had to dump out and take apart the whole unit. Would NEVER buy again!
                      by
                      Response from DanbyAuthorizedRepJun 15, 2021
                      Hi Katie,

                      We're sorry for the problem that you encounter with our service. Please reach out to our customer service team so we can make this right. For a quicker response, please email us at consumerservice@danby.com or fill in your information at https://www.danby.com/support/.


                      Regards, 
                       
                      Earl danby-products
                        Purchased May 2019, dishwasher broke March 2021
                        had a good run for 2 ish years, then randomly started not to drain all the way as of March 2021. Tried all the troubleshooting I could find online but no dice. Seems like a pump issue to me and It's not worth it to try and fix myself by purchasing a pump ( if that is even the issue ) or worth it to try and find a techintion. Overall great product that worked pretty good for 2 years.
                        by
                        Response from DanbyAuthorizedRepMar 25, 2021
                        Hello Moriah,
                        We are sorry to hear about the demise of your dishwasher but happy that you were happy with it. If you choose to purchase another Danby I would encourage you to visit our Consumer Service page as there might be a loyalty program available to you. https://www.danby.com/en-us/support/
                        Kind Regards,
                        Blaire danby-products
                          • Recommended
                          The perfect little dishwasher, that could.
                          I bought this dishwasher some months ago, the UPS guy who delivered it was impressed with it's size and plans to get one for himself. I am very satisfied with this little guy, it's much quieter than my previous and does a very good job, holds a good amount of dishes and is perfect for my studio apt. Very easy to set up.
                          by
                          • Verified Purchase
                          • Recommended
                          Diminishing quality
                          I have purchased 6 of this model Dish Washer over the past 15 years. The price keeps going up and the quality goes down as the recent purchases don't last as long as the older models did.
                          by
                          • Verified Purchase
                          Was great for a year... now where to find parts?
                          I loved having this and can't believe it's only been a year. 14 months with the machine and now have the draining problems. I believe it's the drain pump, but the part doesn't seem to be available. I was hoping for at least 3 years out of it.
                          by
                          Response from DanbyAuthorizedRepMar 1, 2021
                          Hello Shiloh,
                          If you still have your proof of purchase, I encourage you to go to our Customer Service page and fill out a web submission form so one of our knowledgeable agents can help you. https://www.danby.com/support/. Even past warranty, our agent will do what they can to create an acceptable solution.
                          Kind regards, Blaire Danby
                            Even Better the Second Time
                            This is my second Danby dishwasher; I only retired the first one, after over 20 years of faithful service, because I could no longer find maintenance parts. But I'm not disappointed. This new unit performs at least as well, if not better, than the original, with more space for dishes and more cycle options. And don't forget the flexibility to wash pots and pans, not just place settings! I would definitely recommend this to anyone with a small kitchen and no room for a standard built-in dishwasher.
                            by
                            • Verified Purchase
                            • Recommended
                            Danny Dishwasher
                            I think the unit does a good job, other than initially trying to figure out the setup for dishes. It does dry it pretty well too. will recommend.
                            by
                            • Verified Purchase
                            • Recommended
                            6 place dishwasher
                            Wish it was a bit bigger. But an awesome reliable dishwasher.
                            by
                            • Verified Purchase
                            • Recommended
                            Showing 1-30 of 424 reviews

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                            Price:
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                            Dishwasher Size

                            21 In.

                            21 In.

                            21 In.

                            Product Depth (in.)

                            19.69 in

                            21.7 in

                            20 in

                            Height - Maximum (in)

                            17.24 in

                            17.2 in

                            19.69 in

                            Height - Minimum (in)

                            17.24 in

                            17.2 in

                            17.25 in

                            Tub Material

                            Stainless Steel Tub

                            Other Tub

                            Stainless Steel Tub