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Customer Reviews for Defender PHOENIXM2 Non-Wi-Fi Plug-In Power Security Camera System with 7 in. Monitor SD Card Recording and 4 Night Vision Cameras

Internet #318379911

Model #PHOENIXM24C

Store SKU #1006794108

Customer Reviews

  • 4.6
    out of 1,405 reviews
  • 96% recommend this product
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Showing 1-30 of 1,405 reviews
Not user friendly don’t like the programming features
by
  • Verified Purchase
Unwelcome visitors
All the features work pretty well, the night vision seems to attract moths and bats and the distance seems to be a line of sight not more than about 300 ft but so far everything worked well enough for me to catch my first unwelcome visitor that I wouldn't have known about without the cameras.
by
  • Verified Purchase
  • Recommended
Great buy
Just paid for itself we kept having someone run through my grandmas yard. We even put up blocks to stop them from making ruts in the yard. The perp started to run over the block we put there. Couple days in and bam mystery solved
by
    • Recommended
    Criminal Charge
    I installed the defender cameras on my deck two years ago. Video from the cameras where used to have this man crimany charged. It has also been used to report him to the police with video and voice recording. He has now spent $$$ on lawyers defending himself.
    by
    Response from Defender Cameras Feb 28, 2022
    Hello Sandra! Thank you for taking the time to write a review, we appreciate the feedback. We are excited to hear that you have had a positive experience with using the system and finding a security solution that gives you peace of mind. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your PhoenixM2 Non-WiFi. Plug-In Power Security System with 2 Cameras. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert
      • Recommended
      This is decidedly 'old tech'. Purchased because no wi-fi is...
      This is decidedly 'old tech'. Purchased because no wi-fi is needed, and system records on SD media. Images low-def, VGA level. OS is very basic, motion detection is hit-or-miss. Mount is not configured to hang unit from eaves or other overhang, can only be mounted 'upside-right'. Had to fashion my own bracket to allow correct picture orientation when hung 'upside-down' from eaves (see picture). Only signal is 'wireless', power cords need to be run from outlets to units. Overall, an okay alternative to the plethora of wi-fi doorbells and security systems on the market. But only okay...
      by
      • Verified Purchase
      20 found this review helpful
      I just recieved the defender security system. What I like the most is the 2 cameras and the split screens
      by
      Response from CXSep 2, 2020
      Hello My girls! Thank you for taking the time to review your PhoenixM2 security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert
        • Recommended
        So easy and works awesome
        Setting it up was easy. We placed one camera for the front door and one for the back door. Plugged everything in and it works great. Videos are clear, even at night and the audio works great. In fact, you might want to turn the volume down a bit. The audio picks up every little sound. Birds singing, car engines, even my neighbors swimming in their pool across the street. I've been recommending them to everyone.
        by
        Response from CXJul 3, 2020
        Hello KKrafts! Thank you for taking the time to review the Phoenix security system. We are thrilled that you found the system easy to set up and use! We are glad to hear you found the speaker and microphone quality so high! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
          • Recommended
          Excellent quality, easy setup!
          I ordered the Phoenix M3 with 4 cameras and had it set up within 2 hours. Have the monitor mounted by my chair so I can easily see what’s going on outside. Great picture! Love it!
          by
          Response from CXJul 3, 2020
          Hello Jdowning! Thank you for taking the time to review the Phoenix security system. We are so happy to hear you are happy with the picture and ease of set up of this unit. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!
            • Recommended
            DEFENDER PHOENIXM2
            Excellent quality, crystal clear pictures and super Price! If you need a great security system, there is only one option THE DEFENDER SYSTEM.
            by
              • Recommended
              Great system
              We just got our cameras system in and had it up and running in 15 min . Super simple setup. We have the cameras in the metal garage about 150 ft and has great signal .
              by
              Response from Defender Customer Experience ExpertDec 31, 2019
              Thank you Danny Dailey for taking the time to review your Defender Phoenix wireless security system. We are so pleased to hear you had an quick and easy set up. Please reach out to our Support Team via chat, phone or e-mail for any assistance you may require.
                • Recommended
                Perfect system for my security needs
                I bought and installed this system a few weeks back and I'm quite happy with the results. It was easy to install and set up, and has great features for whatever your needs are, Like motion recording and alerts. Thanks Defender for helping me secure what I hold dear and valuable.
                by
                Response from Customer Experience TeamJul 5, 2019
                Hi Michael, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
                  • Recommended
                  Great Features
                  Recently purchased, not tech savvy, but easy to install and use the great features
                  by
                  Response from Customer Experience TeamJun 24, 2019
                  Hi Monica, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
                    • Recommended
                    This is Amazing!
                    I got the the wireless system a month ago and it is amazing! Right out of the box it was a breeze to set up and get the cameras up and running. The picture quality is brilliant. I love it and I feel secure knowing things are being monitored I volunteered to participate in the testing of this product and wanted to share my honest review Michael
                    by
                    Response from Customer Experience TeamJun 17, 2019
                    Hi Mike, thank you for taking the time to review PHOENIXM22C Two Camera Digital Wireless Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!
                      • Recommended
                      System does everything I want it to do!
                      I bought this system because I already have the same system with 4 cameras, that I am VERY HAPPY with! Bought it to monitor an owl-box that I just built, and to monitor a side yard gate with the second camera. AWESOME system! I have already caught a sober-living home, dropout, that I saw trying to enter my courtyard, AND a stolen vehicle used in a car-phishing spree! Showed the videos to the Sheriff's Dept. Deputy said he wished that EVERYBODY had a surveillance system, that it would make their job more conclusive, having that kind of evidence!
                      by
                        • Recommended
                        A perfect start up security system
                        I installed my camera system on the 4th of November 2018 , I have two cameras but I only installed one so far, it was easy to setup and learn how to use. It holds up to a max 128 GB SD card, the video is clear daytime and night,the motion sensor is very sensitive informative an useful the motion sensor beeps when a car person animal or whether is active in the view of the camera,the two-way intercom is loud and the speaker to hear the outside is very sensitive and clear.
                        by
                          • Recommended
                          Security I can count on
                          Purchase the 2 cameras and monitor last month since then added another camera easy to set up and like the fact that I know when I'm not home I know who has stopped by. No more guessing who's at the door now.
                          by
                            • Recommended
                            Great Buy!
                            I bought this about a week or so ago. Overall I'm happy with this system. It was not that expensive with easy set up. I was quite impressed with daytime picture quality along with decent night time vision. Viewing range is good. The monitor fits well on my night stand although wish it was a touch screen. Mobile viewing would've also been a great feature but overall a good product. Will definitely add 2 more cameras to complete the system.
                            by
                              • Recommended
                              Easy Setup!
                              I purchased this little Defender system to replace my very unreliable WIFI cameras. They only detected motion part of the time and were extremely slow to record the action. This Defender has it all and does it all!! I'm an 80 year old female and it was so simple to install - just plug it in, mount the cameras where you want them and you're done! I can easily unplug the monitor and carry it to the bedroom at night with out having to reset anything - just turn it back on. The night vision is sharp and clear as are the daylight color images. There are a few cons though. First thing I looked for was a manual or an easy setup guide. There was none. I eventually did find the on-line user manual. When I was putting the screws in the holder for the camera, the head broke off one of the screws. Never, ever had that happen before. Lastly, the gray text that's above the buttons is extremely difficult to read. I made a strip with the names and taped them above the buttons. Customer Service is great! I sent an email with a few questions and Melissa C. was very helpful and promptly answered my concerns. Overall, I am happy with my purchase.
                              by
                                • Recommended
                                Easy to install
                                I wanted something very simple to put together and would also give me great digital picture. I am very happy with this system and would buy another in a heartbeat. I am going to add more cameras.
                                by
                                  • Recommended
                                  Love your product!
                                  I bought this about 3 weeks ago and was very pleased how easy it was to set up. It is such a simple system. I set my cameras to continuously record. I have ordered a 128 sd memory card to use. Set the system up straight out of the box with in 20 minutes was up and recording. Will recommend to family and friends!
                                  by
                                    • Recommended
                                    Always a great experience!
                                    Very happy with my purchase of PhoenixM2.2C. Easy set up, works right out of the box. Keeps life simple with it's simplicity! Can set to record or set for motion. Very durable and quality made! Will be ordering two more cameras.
                                    by
                                      • Recommended
                                      Excellent Camera System!
                                      Well the picture is perfect in daylight and very good at night (as good as much more expensive systems as I have tried a few). Set up, there was none. Ease of use, not much to it you just have to read the name on the button. One thing to be careful when installing: the install guide says you can mount in on the roof if you want, but in fine print at the top it says the camera is not water proof so it must be mounted under cover. Due to the temp. here going down to -47*F I built a 2" styro foam box behind my facia board and installed a receptacle for it up there. One problem I just found, if you just unplug the monitor without turning it off you will lose the camera (well I keep it beside my bed at night but my wife wants to keep an eye on things in the day time so I move the monitor daily). To get the camera back (paired up again), you just have to unplug the camera and turn on the monitor, then plug in the camera. You do not need to pair the camera. I figured this out before I spent a few hours getting my camera out of the box to pair!
                                      by
                                        • Recommended
                                        Great Features
                                        This began because I couldn't see the center portion of my drive way when people arrived. Now, I can not only see the driveway, I can see both front entrances to the house. Since the unit is wireless there were no cables to run between the camera and the console and installation took only minutes. As a bonus I can talk to anyone at my front door while sitting in my office. Since I have a second camera I'll install it on the rear of the house and have those entrances covered as well.
                                        by
                                          • Recommended
                                          Great product! Easy to set up!
                                          Bought this product and 2 more cameras for a total of 4 cameras. Three weeks after installation, the alert woke me up to witness a suspect, car-surfing/phishing all the cars on my street. The video was shown to police and the van being used by the suspect was found to be stolen and recovered a week later. In my mind, the system has already paid for itself by giving us peace of mind! NOBODY enters our cul-de-sac, without me knowing about it!!!
                                          by
                                            • Recommended
                                            Good solution
                                            Works good. User friendly and worth the investment. Thank you Brian for good customer service.
                                            by
                                              • Recommended
                                              Best of the best!
                                              Easy setup hands down, it picked up both cameras without any problem. I checked reviews and made my choice by them and I’m glad I did. Awesome colored and clear view. The 7 inch panel stand could be put anywhere in the house. I got the PHOENIXM22C with two cameras, one for the back door and one in the front of the garage facing the driveway. One thing you have to figure is where you want to drill your hole using a ½ drill bit through the wall for the cameras to be plugged up to power outlet. The cords for the cameras are over 14 foot in length to be plug in an outlet. So you have to measure to your closes power outlet from where you drilled. Once you do that your home free the rest is easy. Just plug in your Defender panel and your cameras and the defender will pick them up, cam 1 and cam 2. Now from your email they send you the instructions in a PDF file for download. You have to have a PDF program to open it up. Once you read on how to fine tune your Defender with sound, you feel glad you bought the best.
                                              by
                                                PhoenixM2 nonWIFI
                                                Very easy set up, excellent clarity. It is exactly as advertised.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Easy set up. Only dislike is there’s no output to plug into a larger monitor.
                                                by
                                                • Verified Purchase
                                                by
                                                • Verified Purchase
                                                by
                                                • Verified Purchase
                                                Showing 1-30 of 1,405 reviews

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                                                Features

                                                Adjustable Volume, Audio Alert/Siren, Built-in Speaker, Data Encryption, Day/Night Mode, Motion Sensor, Multi-Alarm Settings, Programmable, Recordable, Visual Alert, Zoom

                                                Day/Night Mode, Infrared, Motion Sensor, Night Vision, Remote Access, Weather Resistant, Wide-Angle

                                                Audio Recording, Day/Night Mode, Infrared, Microphone, Night Vision, Remote Access

                                                Adjustable Volume, Audio Alert/Siren, Audio Recording, Data Encryption, Day/Night Mode, Face Detection, Full Color Night Vision, Human Detection, Infrared, Microphone, Motion Sensor, Multi-Alarm Settings, Night Vision, Recordable, Vehicle Detection, Weather Resistant, Zoom

                                                Number of Channels

                                                4 Channel

                                                4 Channel

                                                4 Channel

                                                8 Channel

                                                Indoor/Outdoor

                                                Indoor, Outdoor

                                                Indoor, Outdoor

                                                Indoor, Outdoor

                                                Indoor, Outdoor

                                                Connectivity

                                                Wireless (Wireless Network Transmission)

                                                Wired (Cable Network Transmission)

                                                Wired (Cable Transmission)

                                                Wireless (Wireless Network Transmission)

                                                Recording Storage

                                                SD Card

                                                Cloud, DVR

                                                DVR

                                                NVR