Home Depot will sell you the boards Nantucket Gray but they don't carry the Cortex hidden fastener that matches Nantucket Gray. I called customer support and was told to file a complaint with corporate and the lady hang up. They carry a generic gray which doesn't match. I was willing to drive a 100 miles to any store that has it and I was told to contact the manufacturer. I found what i needed on the home depot website internet # 316100047 ordered it and the order was canceled few hours later.
by
Response from Fiberon SpecialistJun 8, 2023
We regret hearing this has been your shopping and customer service experience. This is not representative of Fiberon's standards of service. Nantucket Gray was recently discontinued which may have contributed to this confusion. Additionally, Fiberon never manufactured the Pro Plug decking system for the ArmorGuard Collection (to include Nantucket Gray) but rather another company by the name of FastenMaster. We hope this lends some understanding and we appreciate you bringing your experience to our attention.
1 found this review helpful
Nov 16, 2022
Great product
Outstanding product! Looks great!
by
Response from Fiberon SpecialistNov 21, 2022
Thank you for your feedback. We are pleased to hear that you are extremely satisfied with the aesthetics of this composite decking solution.
Verified Purchase
Jul 27, 2022
Spend the extra cash, in the long run you will save.
This product worked out great, easy to cut and much better looking then pressure treated wood.
by
Response from Fiberon SpecialistJul 31, 2022
Thank you for your review and sharing how easy our decking is to have a better than wood deck!
Verified Purchase
Recommended
Jun 4, 2022
Solved My Carpenter Bee Problem!
Deck boards worked well on my front and side porch ceilings. My Carpenter and I liked the results. And the carpenter bees appear not to be attracted to PVC. They were eating up my previous ceiling boards.
by
Response from Fiberon SpecialistJun 6, 2022
Thank you for your review and we are pleased we could offer a solution to your insect problem.
Verified Purchase
Recommended
Aug 4, 2020
It was very easy to assemble my deck with Fiberon boards.
It was very easy to assemble my deck with Fiberon boards.
by
Verified Purchase
Recommended
Jul 17, 2020
it had bubbles after 9 years installed
I installed this product 9 years, it bubbled in the surface now. I am very disappoint.
by
Response from Fiberon SpecialistJul 20, 2020
Thank you for your review and we are sorry to hear you are experiencing an issue with your decking. Please file a warranty claim for the material at https://fiberon.insightpro.com/#/page/customer-warranty-request so we may review and respond to your concerns.
2 found this review helpful
Jun 23, 2020
Beautiful and lasts forever.
Beautiful and lasts forever.
by
Response from Fiberon SpecialistJun 28, 2020
Thank you for your review and for letting others know how beautiful our products are installed. We hope you enjoy the easy maintenance and beauty for many years to come!
Verified Purchase
Recommended
May 31, 2020
what a great product, Easy to install with the hidden fasteners giving the whole job a seamless l...
what a great product, Easy to install with the hidden fasteners giving the whole job a seamless look. Easy to cut with a circular saw and a oscillating trimmer . the overall look is very clean. the color and grain pattern work well
by
Verified Purchase
Recommended
Apr 21, 2020
The product was available and worked perfectly for our project. Great overall. Simple project -...
The product was available and worked perfectly for our project. Great overall. Simple project - worked perfectly.
by
Verified Purchase
Recommended
Aug 8, 2019
This is the first time I have used composite decking using the hidden fastener system. It install...
This is the first time I have used composite decking using the hidden fastener system.
It installs easily and the hidden fasteners are definitely the way to go. My hot tub deck is 12' x 12', I was able to handle length easily with no assistance. Color is consistent in batches as I need 3 more lengths to complete project. Use the special composite saw blade to trim ends when done, which cuts like butter and gives you a clean cut and look.
by
DIY
Verified Purchase
Recommended
1 found this review helpful
Jul 9, 2019
Very easy to work with for a DIY-er, though strongly recommended to have a buddy to help hold the...
Very easy to work with for a DIY-er, though strongly recommended to have a buddy to help hold the board straight when attaching the connectors.
Cuts very nicely with a circular saw or jigsaw to clean up overhang at the ends and to make the last piece fit up against the house. As other reviewers have mentioned, ends do not come square from factory, so leave a little overhang on both sides to trim off if you want it perfect.
Fully compatible with Trex Hideaway Universal Hidden Fasteners, or generic equivalent, which I think are simpler and easier than the suggested Fiberon ArmorGuard Hidden Deck Fasteners. Of course, either one will give you nice clean lines with a fraction of the effort of nailing/screwing into the boards, so can't really go wrong.
You'll notice the boards have a lot of flex to them trying to carry them, but as long as your joists are correctly spaced, you won't feel that at all walking on them once they're secured. Surface is smooth enough for barefoot, though gets hot under the midday summer sun. Variegated color looks nice; for best results lay all the boards out before you start securing and see if you want to swap any around.
All in all, exactly what I wanted.
by
Verified Purchase
Recommended
1 found this review helpful
Apr 29, 2015
Nice Composite Deck Boards
I used these composite deck boards on a small deck project. They are comprised of a composite material with three sides laminated with a thin colored vinyl material. The vinyl lamination resists stains, mildew and the manufacturer says it won't fade. The deck boards are easy to cut.
One criticism is that the bottom of the boards have a corrugated profile so the ends of the boards look bad. I solved this problem by mitering (like a picture frame) boards around the outside of the deck and the stairs which not only looks great but covers the ends of the field boards. (see picture) To keep the mitered ends from pulling up above each other I routed a groove in the angled end of each facing board and inserted a spline that I cut from the same material. I added some polyurethane glue to the spline before inserting it into the grooves.
Overall, I would recommend this composite deck board. It looks great and is easy to work with.
by
Recommended
9 found this review helpful
May 28, 2013
THESE PRODUCTS WERE AWESOME
WE TOOK OUR TIME AND WORKED AT OUR LEISURE, TOOK FROM MAY TILL JULY AND IT CAME OUT GREAT..VERY EARY TO DO..WHAT AN UPGRADE FROM OLD WOODEN DECK,..NOW HAVE TREX GREY FLOOR WITH WHITE RAILING AND WHITE SOLAR LIGHTS ON IT, SO BRIGHT..
by
DIY
Verified Purchase
Recommended
16 found this review helpful
Sep 27, 2012
Easy to work with
I just completed a 12'x14' deck surface with this product.
This is a fairly standard composite material, wood "flour" mixed with recycled plastics, that has been "capped" on three sides with a thicker all-plastic layer. This plastic layer is supposed improve water resistance by sealing the top and sides and thus increase the mold, mildew & stain resistance. The bottom of each single-sided board is not capped with plastic.
Early reviews of these newer capped boards suggest they should wear longer than traditional all composite materials. Of course, since I just completed my project there's no way to review that aspect.
I did think the material cut easily and smoothly and even ripping the 12 foot board down its length was relatively painless.
I used the Trex "universal" hidden fasteners with this installation, they're half the price of the Veranda brand but are nylon and not the stainless of the Veranda brand. I also used the Veranda AG gray stainless screws for the border boards and they sank smoothly and recessed easily.
On the whole, I'm pleased with the product. Now it's time to see how it holds up in the fierce Colorado sunshine.
by
DIY
Recommended
18 found this review helpful
Sep 30, 2023
by
Verified Purchase
Aug 18, 2023
Wish they still made this style and color...
by
Response from Fiberon SpecialistAug 22, 2023
Thank you for your feedback!
Verified Purchase
Aug 16, 2023
by
Verified Purchase
Aug 16, 2023
by
Verified Purchase
Aug 9, 2023
by
Verified Purchase
Aug 2, 2023
by
Verified Purchase
Jul 19, 2023
Great looking and durable, perhaps a little too flexible
by
Response from Fiberon SpecialistJul 26, 2023
Thank you for your review and feedback. We would be interested in hearing more about your experience with the product. Please reach out to our Customer Care Team at 800-573-8841.
Verified Purchase
Jul 7, 2023
Excellent quality item and well worth the money. Easy to cut, install, and maintain. Once installed, there’s no sanding or staining. Just a damp mop to clean. So if you think about it, this product is basically cheaper to own then tradional pressure treated material.
by
Response from Fiberon SpecialistJul 7, 2023
Thank you for your review and for being a Fiberon Customer. We are pleased to hear you are happy with your new deck.
Verified Purchase
Jun 14, 2023
My wife and I absolutely love it. I like the...
My wife and I absolutely love it. I like the fact that it comes in 12' lengths also
by
Response from Fiberon SpecialistJun 19, 2023
We are happy to hear you are pleased. Thank you for your review.
Verified Purchase
Jun 8, 2023
by
Verified Purchase
Apr 13, 2023
by
Verified Purchase
Mar 29, 2023
by
Verified Purchase
Oct 20, 2022
by
Verified Purchase
Sep 2, 2022
This was very easy to cut and to install the...
This was very easy to cut and to install the only question now is longevity.
by
Response from Fiberon SpecialistSep 5, 2022
Thank you for your review and we thank you for sharing how easily our decking installs. We hope you enjoy it for many years to come!