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Customer Reviews for Frigidaire 24 In. in. Front Control Built-In Tall Tub Dishwasher in Stainless Steel with 5-Cycles, 55 dBA

Internet #306062116

Model #FFCD2418US

Store SKU #1003608368

  • Quiet operation at only 55 dBAs
  • Fits up to 14 place settings
  • ENERGY STAR Certified - Maximize your energy and dollar savings

Customer Reviews

  • 4.1
    out of 3,413 reviews
  • 55% recommend this product
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Showing 1-30 of 3,413 reviews
Not impressed at all
[This review was collected as part of a promotion.] I bought this for our new house. While it looks good the blue plastic covering I can’t get to come all the way off so it looks horrible, it doesn’t clean worth crap, even with everything in it it doesn’t dry them at all! Even with the heated dry... if you leave it closed it gets a musty smell! I’m so unimpressed because I pretty much have a useless dishwasher. Would not advise to Anyone!!!!
by
Response from Online Outreach SpecialistMay 12, 2021
We regret to learn that you have not been fully pleased with your new dishwasher. This is certainly not the first impression we were aiming to make. Try using a soft mix of a mild soap and water in the areas where the blue protection film is tough to remove. We do recommend using a rinse aid to assist with drying inside the dishwasher and to make sure your water heater is set to 120°F for affective cleaning and drying. Should you need additional assistance or would like to speak further about the performance, please contact us directly. Our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
    Cleans very well
    [This review was collected as part of a promotion.] I have had this new Dishwasher for about 2 weeks now. Seems to clean very well and is relatively quiet.
    by
      Frigidaire Stainless Steel Dishwasher- Great Deal!
      Love this dishwasher! It is a very good appliance for the low cost. It is fairly quiet and the dishes come out clean. Cups on top rack come out slightly wet on top but that's to be expected for most dishwashers. I highly recommend this product.
      by
      • Verified Purchase
      • Recommended
      Sleek and efficient
      [This review was collected as part of a promotion.] Still a new addition to our kitchen, but so far, we are very happy with it's easy and intuitive controls, easy loading racks, and low noise while operating. Looking forward to many good years with Frigidaire quality.
      by
        Cleans great, poor quality/design
        [This review was collected as part of a promotion.] Brand new dishwasher cleans like a champ. However, after less than 2 uses the rollers on the top track started getting stuck. After investigating i saw they were plastic, inside a metal track. The metal is eating the plastic any time I move the top rack in or out. Does not roll at all, but rather grinds. Very difficult to open and requires a lot of force. Poor design
        by
          Great Features
          [This review was collected as part of a promotion.] My husband and I brought this dish washer two months ago and it was a great investment. I love the feature that you can have it start up to four hours later. You can load the washer set the delayed start and walk away! It also has eco settings to use less water. Easy to load and dishes come out clean every time!
          by
            Great features, So quiet
            [This review was collected as part of a promotion.] I purchased my new dishwasher when I bought my new home.
            by
              Dishwasher doesn’t dry
              Dishwasher doesn’t dry from day 1. I was told this is normal due to energy saving. Still there has to be better drying dishwashers out there.
              by
              Response from Frigidaire TeamDec 18, 2020
              Hello Marc! I’m sorry to hear you’re having that experience with your new dishwasher not drying properly! I can understand your concerns and will do my best to help with a speedy resolution. Please view this video for some troubleshooting steps: https://youtu.be/BsvwBkwRVUY. If this does not address your concern, please reach out to Frigidaire directly at 800-265-8352 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara frigidaire-ca
              • Verified Purchase
              Feels feable...
              [This review was collected as part of a promotion.] I am a bit dissapointed by this dishwasher because it feels too delicate and feable, let´s wait and see how it works in time. Also the hinges in the door are too tight, maybe with time they will loosen up a little bit. I liked my old dishwaher better :(
              by
                From the beginning, there was already soap left on the inside of the door. After less than a few...
                From the beginning, there was already soap left on the inside of the door. After less than a few months, every drop of soap spills on the door after the wash is completed. The result is grease on the inside of the dishes and soap on the outside. I'm back to handwashing my dishes and use it as a dishrack. Not happy at all.
                by
                  14 found this review helpful
                  Ok just installed today 11/14/2020
                  Your documentation says Quiet, personally I disagree, if my husband is sitting 15 feet away and can hear it running it isn't quiet. He couldn't hear the Kenmore we replaced. Now it is true that the dishwasher is empty so we'll see how "Quiet" it is with dishes in it. How do you get the bits of blue film off of the front of the dishwasher after the installer removed the majority of it? The bits showing below the control panel just look messy. Image attached. I will post another review once I have used the unit a few times.
                  by
                    7 found this review helpful
                    Nice reliable dishwasher
                    [This review was collected as part of a promotion.] I have no complaints. The product works well, is effective and the stainless hardly shows fingerprints.
                    by
                      Mostly Great
                      [This review was collected as part of a promotion.] We redid our kitchen and having a dishwasher is great. So far it works wonderful, only thing is the racks shape make large plates lean over. It is just an adjustment though so not too hard to work with.
                      by
                        Great value!
                        [This review was collected as part of a promotion.] Bought online after comparing with other brands. Focused on value for the money, noise level and color availability. Met expectations!
                        by
                          Good but not Great
                          [This review was collected as part of a promotion.] I bought this 2 weeks ago. Since we were putting the house up for sale and didn’t want to spend a ton of money, I went with this. You know the old “ you get what you pay for”, hold true with this model. The door does not lie flat when opened. Makes loading plates very difficult. They roll towards the back of the unit. The utensil holder does not have a cover on any of the spaces. Also, it’s much louder the the GE it replaced. Also does not fully clean all dishes.
                          by
                            Just ok...
                            Came with new home purchase last month. Have only used a few times, drying is a joke! Cleanliness is a toss up, depending on the load. Overall, it’s usable but for me just hand washing is better.
                            by
                              Perfect Fit
                              [This review was collected as part of a promotion.] Came with the house we purchased and it is a perfect fit
                              by
                                So Quiet
                                [This review was collected as part of a promotion.] We are so glad to finally have a dishwasher in the color we want. We were pleasantly surprised to find out that this dishwasher is so quiet. The dishes and glasses are coming out clean and clear. So glad to finally have a good dishwasher in the kitchen.
                                by
                                  Wow! Love our new sleek-looking, easy touch button Frigidaire Dishwasher!
                                  [This review was collected as part of a promotion.] I have our new Frigidaire Dishwasher for a month now. I really like the dark grey inside and amazed how very spacious it is! I find it so convenient to have the easy-touch buttons on the outside of the unit. There are a nice variety of settings to choose from too. The door is a beautiful looking stainless steel and wipes up easily! While in operation, it has a soothing low sound. But the best thing about it is that everything comes out so clean and shiny! It is the ‘best of the best’ dishwasher for me, and hopefully for you too!
                                  by
                                    Gets The Job Done.
                                    Hello, I had this model installed; did not pick it out, as I rent. The landlord paid for it. As stated in many of the reviews, it leaves water in the unit. The dishes on the rack dry as they should, but the silverware which sit on the bottom, often needs drying before being placed in the drawer. I keep the dishwasher slightly cracked to aid in drying in between use. The dishwasher is quite and I use the "Finish" gelpacks only, not powdered detergents. This dishwasher cleans extremely well. At least 4 days a week I use a George Foreman grill on my food, I place the grill plates on the bottom rack and each time the result has been a clean grill plate. If you don't mind a little water left in the machine, then this is a good buy. Thank you ,,,,,
                                    by
                                      • Recommended
                                      4 found this review helpful
                                      Got a great deal and so far it is great at washing
                                      [This review was collected as part of a promotion.] It's great my first dishwasher I bought myself and it's great at spot free glasses.
                                      by
                                        What a huge disappointment. If only I could exchange this lump of lard. From the people HD sent t...
                                        What a huge disappointment. If only I could exchange this lump of lard. From the people HD sent to install it, to the performance of this dishwasher, it would be laughable if I wasn't now stuck. Never dries the dishes completely. Plastic tub that never ever dries even with the door left open. Extremely loud while running. Silverware basket has four compartments and is half the length of the dishwasher. The tines that hold dishes alternate between 3" and 5" high, useless. The top rack holds about 10 glasses. I live alone and it doesn't have enough space for one person's dishes. The install company installed it incorrectly and left the insulation hanging out and the paperwork inside while doing a test run. They left a huge mess and cleaned up nothing, all the while giggling and speaking Spanish in front of me. Neither of them came to the door with masks or booties on (like the HD video showing how installation would go shows) and they acted like it was a huge imposition for them to wear a face mask. I felt like that episode of Seinfeld where Elaine goes to the Korean nail salon and wonders if they are talking about her. Fridgidaire had to send a tech to reinstall it correctly. He pre-ordered a tub insert for some reason that arrived two days after he left. Six phone calls to Fridgidaire with four different case numbers created and this huge box with the insert is still blocking my front screen door and I can not exit the house that way. Completely horrible experience. Impossible to get ahold of a human being at HD about the installation experience.
                                        by
                                        Response from FrigidaireSupportJul 28, 2020
                                        Hello, Adrienne! Thank you for your review. We are sorry to hear about the disappointing experience that you have had with your dishwasher. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed.We would be more than happy to look into this for you. Please send us and email at socialcare@frigidaire.com, along with the model and serial number to your appliance. ~Briana Frigidaire
                                          25 found this review helpful
                                          Used it for the first time on 6/12/20 (today's date is 6/14/20). I used the 1 hour option to clea...
                                          Used it for the first time on 6/12/20 (today's date is 6/14/20). I used the 1 hour option to clean my recently purchased dishes and it was great with minimal noise. The capacity of this dishwasher held 8 10" dinner plates, 8 salad plates, 8 coffee mugs, 7 16oz drinking glasses, 8 8oz drinking glasses and 6 cereal bowls.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          8 found this review helpful
                                          Does no clean as expected.
                                          Bough a month ago and since then, tried to change the soap, started to warm up the sink water before turning on the dishwasher (as required on the user manual), but most of the times, some dishes are still dirty in the end.
                                          by
                                          Response from Online Outreach SpecialistJun 16, 2020
                                          Hello, Julischmitz! Thanks for your feedback. We are not pleased to hear the dishwasher isn’t performing as you expected. Please refer to page 13 in the Use and Care Guide for tips that should help resolve your concerns. If you need further assistance, please feel free to chat with us at frigidaire.com or contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Bianca
                                            Awesome little unit
                                            [This review was collected as part of a promotion.] My old dishwasher crapped out on me back at Christmas time and I finally had the chance to replace it this past month. So very happy, This unit does everything accordingly and I couldn't be more happy than I am now. Thank you for being there during our tough times.
                                            by
                                              It sucks, When you buy cheap you get cheap.
                                              [This review was collected as part of a promotion.] I bought this approximately one month ago and hasn't clean the dishes once since I've had it. When you buy cheap you get cheap.
                                              by
                                              Response from Outline Outreach SpecialistJun 9, 2020
                                              Hello MGNTHAT! We're sorry to hear that this has happened and would like to see how we can help. Please take a moment to chat with us or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. We would like to review your account and see what assistance might be available.
                                                Looks great
                                                [This review was collected as part of a promotion.] Love the all white front, easy to use, and runs quietly
                                                by
                                                  Not as big inside as my old dishwasher even though they where the same size. Also not as quiet as...
                                                  Not as big inside as my old dishwasher even though they where the same size. Also not as quiet as advertised.
                                                  by
                                                  Response from FrigidaireSupportMay 12, 2020
                                                  Hi, SandW.

                                                  Thanks for your review!

                                                  Your comments are vital to us in designing future appliances.

                                                  We’d like to learn more about the sounds you’re noticing.

                                                  At your earliest convenience, call us directly by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.

                                                  -Derrick Frigidaire
                                                  • Verified Purchase
                                                  • Recommended
                                                  1 found this review helpful
                                                  Excellent features and easy to use.
                                                  [This review was collected as part of a promotion.] I bought this for my new home. Looks great and works great!
                                                  by
                                                    Issue with front face
                                                    [This review was collected as part of a promotion.] Bought this a month ago , front face stainless steel has a water mark built in
                                                    by
                                                    Response from Online Outreach Specialist May 4, 2020
                                                    Hey there, Abbe! Thank you for providing your feedback. We are sorry to hear that you are having this difficulty with your unit. We would be happy to help. If you have not done so, we recommend trying our Frigidaire ReadyClean™ Stainless Steel Cleaner to see if this will help remove this stain. If this doesn’t help, please reach out to us before your 30th day of ownership. We can be reached via Live Chat online or by phone at 1 (800) 374-4432. We are available Monday through Friday from 8:30 am to 8 pm EST. ~Keyanna
                                                      Showing 1-30 of 3,413 reviews

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                                                      Dishwasher Size

                                                      24 In.

                                                      24 In.

                                                      24 In.

                                                      24 In.

                                                      Tub Material

                                                      Plastic Tub

                                                      Plastic Tub

                                                      Plastic Tub

                                                      Plastic Tub

                                                      Height - Maximum (in)

                                                      35 in

                                                      35 in

                                                      34.625 in

                                                      34.625 in

                                                      Depth - Door Shut (without Handle) (in.)

                                                      24 in

                                                      25 in

                                                      24 in

                                                      24 in