Customer Reviews for GE 1.7 cu. ft. Over the Range Microwave with Sensor Cooking in Stainless Steel

Hello there! Thank you for your feedback. We are so sorry to hear of your experience with this microwave. This is definitely not the consumer experience that we strive for. We know the importance of an appliance operating longer than 3 years. We will be sure to share these comments with our product design teams, so they can make the necessary improvement to this model. We appreciate you choosing GE Appliances for your home, and we hope to gain your trust back with our products. - Adrian@GEAppliances

Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your microwave stopped working and we want to help. Know that an agent will be reaching out by email to provide a better service to you. Please feel free to keep an eye out for that and get back to us when you can. Your concerns are deeply appreciated. -Charlie@GEAppliances

Hello there, We’re thrilled that you’ve been impressed by your gorgeous new microwave; the wonderful white finish looks absolutely fabulous in any kitchen, and we’re so happy to hear it’s been working so well. The sensor cooking controls make it easy to get delicious results, and we love the large capacity of this model. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEAppliances

Hello - thanks so much for your feedback on our microwave! We’re delighted to hear that its an upgrade for you with its user friendly features and beautiful design. We’ll certainly take your suggestion regarding a knob for time adjustments into consideration for future improvements, and we appreciate your input. Thanks for choosing GE Appliances for your home and feel free to reach out anytime if there is anything we can assist with in the future. All the best! Lauren@GEAppliances

Hello there, Thank you for taking the time to provide us with your feedback. We are joyful to hear that you are loving your new microwave. This is such a beautiful model with many great cooking settings that we hope you're enjoying. We're so glad that you have been enjoying how easy it is to clean and operate. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your new microwave for many years to come. Happy cooking. -Charlie@GEAppliances

Hi there! Thank you for taking the time to provide a pleasant review on your new GE Appliances over-the-range microwave. We are pleased to hear that installation went smoothly, and this model is exactly what you were looking for. It certainly looks great in your kitchen over your matching range! We hope you will enjoy the heating/cooking capabilities this microwave has to offer for many years to come. Thank you for your review, and for trusting our brand for your home! -Devin@GEAppliances

Hi, We're so glad this microwave fits perfectly in your space! It's a pleasure having you in the GE Appliances family and we're glad you like this model. Thanks for sharing and have a wonderful day! -Sylvia@GEAppliances

Hello there, Thank you for taking the time to provide us with your feedback. We are joyful to hear that you are loving your new microwave and found it easy to use. This is such a beautiful model with many great cooking settings that we hope you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your new microwave for many years to come. Happy cooking. -Charlie@GEAppliances

Hi there, happy Friday! Thank you for taking the time to leave a review on your GE Appliances over-the-range microwave oven. We are truly sorry to hear that you are experiencing issues with the appliance, and need to schedule service. This model comes with a standard 1-year manufacturer's warranty, and we recommend taking advantage of this warranty, and schedule a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht If you should ever have any questions or concerns regarding the operation of your microwave, we recommend consulting the owners manual. For your convenience, we have provided the direct link below: https://products-salsify.geappliances.com/image/upload/s--z-H2qx3E--/5b419c274251a4854695b11a22a277b2738ce037.pdf?_ga=2.259205954.958305912.1694098782-1100713441.1674245189 Thank you for your review! -Devin@GEA

Hello, We're so sorry to hear that your microwave isn't heating. We certainly understand how disruptive something like this can be and we want to help. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience. Have a great day. - Tierra@GEA

Hello, Thank you for taking the time to leave a review on our website for your new microwave. Your feedback is valued and very important to us! The fingerprint resistant finish does have a more rich satin finish than traditional stainless, fingerprint-resistant it is slightly less reflective. We recommend taking a look at the link below for some helpful tips on maintaining: https://products.geappliances.com/appliance/gea-support-search-content?contentId=37044 We’re confident that you’ll be able to enjoy your appliance for years to come and feel free to reach out anytime if there’s any way we can be of assistance. -Charlie@GEA

Hello - Thank you so much for taking some time to get in touch. We're glad to see that you are getting good performance. However, we're sorry about the confusion towards purchase. We're confident that this microwave will last you many years to come and if you ever have any questions or need assistance, we always got you covered. We appreciate you giving us a shot. We hope you have a great rest of the week. - Jonathon@GEA