Hi mike, thanks for sharing the good points about Nest Doorbell (Battery). However, we´re sorry to hear about video delays, and your disappointment with the move to the Google Home app.
We recommend trying out some steps below to isolate the video streaming delays:
- If you have a lot of open apps on your phone, they can slow down its overall performance. Try closing some apps, including the Home app, and then re-open only the app you need to view your video.
- If the delay is 10 seconds or more and it happens after you’ve been watching a video for a long time, go back to the app’s home screen and tap on your Nest Doorbell (Battery) again to refresh the connection.
- The video can be delayed if your Nest Doorbell (Battery), phone, tablet or computer is connected to a Wi-Fi extender, which adds extra relay time to any device that’s using it. In this case, connect your camera directly to your Wi-Fi router to help reduce the delay.
- Your Nest Doorbell´s video could also be delayed due to a slow network connection on either end. We recommend checking your network for congestion or weak Wi-Fi signal reception.
If none of the steps provided prove to be helpful, please reach out to our support team for further assistance on the issue here: https://support.google.com/googlenest/gethelp