Worked beautifully on Friday night, by Saturday night they stayed lit for 1 hour and that was all she wrote, they will not turn back on. The solar panel is in a spot that gets plenty of sunlight. Got one night of use from them. By the next night they did not light up. Aggravating because now I have to unhook them from my gazebo, had to dig the box out of the recycling bin and return them.
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Response from Feit Product ExpertMay 22, 2023
Thank you for your feedback, we are sorry to hear about the issue with your product, at your convenience feel free to submit a warranty replacement request with our Customer Service Team at 1-855-HD-HAMPTON or visit www.hamptonbay.com.
May 11, 2023
Used once then they stopped working
I bought 4 sets, used them once. I powered them off to save battery life, just tried to use them a second time, two sets work only on manual on, the other 2 sets won't come on manually or auto. They look nice, but that's it. I would not recommend. Not worth the money. Do not buy. I'm taking them back.
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Response from Feit Product ExpertMay 12, 2023
Thank you for your feedback, we are sorry to hear about the issue with your product, at your convenience feel free to submit a warranty replacement request with our Customer Service Team at 1-855-HD-HAMPTON or visit www.hamptonbay.com.
May 4, 2023
So far so good. Had several others returned because they...
So far so good. Had several others returned because they didn’t light at all. Make sure you have the solar panel in good sunlight for the perfect charge each day.
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Response from Feit Product ExpertMay 4, 2023
Thank you for your feedback and for choosing Hampton Bay products for your lighting needs.
Verified Purchase
Apr 26, 2023
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Verified Purchase
Apr 26, 2023
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Verified Purchase
Apr 26, 2023
I love how it is solar and turns on automatically...
I love how it is solar and turns on automatically when it gets dark outside
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Response from Feit Product ExpertApr 26, 2023
Thank you for your feedback and for choosing Hampton Bay products for your lighting needs.
Verified Purchase
Apr 19, 2023
They are solid, easy to work with, flexible, a gapped...
They are solid, easy to work with, flexible, a gapped value
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Response from Feit Product ExpertApr 20, 2023
Thank you for your feedback and for choosing Hampton Bay products for your lighting needs.
Verified Purchase
Apr 19, 2023
The lights was easy to put up
But they don’t stay...
The lights was easy to put up
But they don’t stay lit for long
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Response from Feit Product ExpertApr 19, 2023
Thank you for your feedback, we are sorry to hear about the issue with your product, at your convenience feel free to submit a warranty replacement request with our Customer Service Team at 1-855-HD-HAMPTON or visit www.hamptonbay.com.
Verified Purchase
Apr 12, 2023
Very bad design, terrible to operate and expensive
Not very good product. You don’t have a remote to turn on lights, are not smart. Literally your only option is switch behind the solar panel, which you usually put somewhere high to be able to catch more sunlight. Additionally only has 2 ways of functioning. Either detecting sunset for 6 hours, which is not much, or manually. Manually is a bight are to turn on. Very bad design. Do not recommend. Found far better options at another store
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Response from Feit Product ExpertApr 12, 2023
Thank you for your feedback, we are sorry to hear about the issue with your product, at your convenience feel free to submit a warranty replacement request with our Customer Service Team at 1-855-HD-HAMPTON or visit www.hamptonbay.com.
Verified Purchase
Apr 5, 2023
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Verified Purchase
Apr 5, 2023
First time using solar lights and they work great! They...
First time using solar lights and they work great! They come on right at dusk and stay on for over 6 hours. I will definitely be buying more.
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Response from Feit Product ExpertApr 10, 2023
Thank you for your feedback and for choosing Hampton Bay products for your lighting needs.
Verified Purchase
Apr 5, 2023
Solzr lights
These lights are fantastic. No more worrying about PGE.
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Response from Feit Product ExpertApr 10, 2023
Thank you for your feedback and for choosing Hampton Bay products for your lighting needs.
Verified Purchase
Recommended
Mar 23, 2023
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Verified Purchase
Mar 23, 2023
The lights were brighter than I expected...
The lights were brighter than I expected
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Response from Feit Product ExpertApr 7, 2023
Thank you for your feedback and for choosing Hampton Bay products for your lighting needs.
Verified Purchase
Mar 17, 2023
Se ven brutal de bellas en mi decoración y alumbran...
Se ven brutal de bellas en mi decoración y alumbran suficiente y toda la noche
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Response from Feit Product ExpertApr 10, 2023
Thank you for your feedback and for choosing Hampton Bay products for your lighting needs.
Verified Purchase
Mar 2, 2023
Excellent quality, made to last. Like them very much just...
Excellent quality, made to last. Like them very much just the right amount of light need it for what I want. It is not a bright light ,is just soft mood lighting, it should be stated in the package. I wish they make longer strings to cover larger areas.
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Response from Feit Product ExpertApr 10, 2023
Thank you for your feedback and for choosing Hampton Bay products for your lighting needs.
Verified Purchase
Feb 6, 2023
Terrible Product
They worked for a while then started burning out. The string came with one extra bulb, which I used. Now I have 5 more bulbs burned out and cannot buy replacement bulbs anywhere. JUNK! If I could give a negative star rating I would.
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Response from Feit Product ExpertFeb 9, 2023
Thank you for your feedback, we are sorry to hear about the issue with your Feit Electric product, at your convenience feel free to submit a warranty replacement. Here is the link to the warranty replacement request form: https://help.feit.com/contact/warranty-ryOwqpHsI
Jan 20, 2023
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Verified Purchase
Dec 8, 2022
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Verified Purchase
Dec 5, 2022
Quit working..
They just quit working after 2 months.. before that they were great. No idea why..
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Response from Feit Product ExpertDec 5, 2022
Thank you for your feedback. This product is warranted to be free from defects in workmanship and materials for up to 2 years from date of purchase. If it fails to do so, please contact our Customer Service Team at 1-855-HD-HAMPTON or visit www.hamptonbay.com
Nov 30, 2022
Great while they lasted
We absolutely love these solar lights. They’ve helped us through many blackouts in our area since got them in September 2021. Unfortunately, they seem to have stopped working as the solar battery charge only lasts a few minutes no matter how much sunlight they received that day. We expected them to last more than a year based on people’s reviews so this is super disappointing.
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Response from Feit Product ExpertNov 30, 2022
Thank you for your feedback. This product is warranted to be free from defects in workmanship and materials for up to 2 years from date of purchase. If it fails to do so, please contact our Customer Service Team at 1-855-HD-HAMPTON or visit www.hamptonbay.com.
Nov 29, 2022
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Verified Purchase
Nov 29, 2022
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Verified Purchase
Nov 29, 2022
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Verified Purchase
Nov 19, 2022
Really poor performance
I don't understand the overall positive reviews for these lights. We bought three strings, and they are close to worthless. Even after the sunniest day we never get any more than a couple of hours of light on any one of them. I was prompted to write this review just now because it's 7:15 in the evening and the lights have already gone out. And they aren't cheap.
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Response from Feit Product ExpertNov 21, 2022
Thank you for your feedback, we are sorry to hear about the issue with your Feit Electric product, at your convenience feel free to submit a warranty replacement. Here is the link to the warranty replacement request form: https://help.feit.com/contact/warranty-ryOwqpHsI
Nov 16, 2022
Does not perform as advertised. Will be returning....
Does not perform as advertised. Will be returning.
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Response from Feit Product ExpertNov 16, 2022
This product is warranted to be free from defects in workmanship and materials for up to 2 years from date of purchase. If it fails to do so, please contact our Customer Service Team at 1-855-HD-HAMPTON or visit www.hamptonbay.com.
I can’t get the lights to hold a charge is leaving in a window in the garage allow enough sunlight to charge or since batteries manufactured 5/21 the problem?
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Response from Feit Product ExpertNov 14, 2022
Thank you for your feedback, we are sorry to hear about the issue with your Feit Electric product, at your convenience feel free to submit a warranty replacement. Here is the link to the warranty replacement request form: https://help.feit.com/contact/warranty-ryOwqpHsI
Nov 7, 2022
Hampton Bay 20 ft LED Solar String Lights
Purchased the solar string lights to install on our playhouse instead of trenching an electric line. Box came with all parts needed. Lights were simple to install although the cord is very thick and stiff. If possible, I suggest to charge the batteries up completely before installing. I used my flashlight battery charger for the 18650 battery size. Be aware the LED bulbs have a unique special socket, not an LED bulb you can just get anywhere but they did include an extra bulb in the box. Now for the disappointment. As other reviewers have mentioned, the lights will not stay on very long. My string lights stay on an average of 2-3 hrs. The math for the 3"x7.25" solar panel at 15% efficiency is under 7 watts output for a string that the box states uses 2 watts. That being said, you would think 2 hrs of full sunlight would charge the batteries enough to light the full 6 hrs. The best case scenario stated on the box seems good but you will be disappointed every time you look and the lights have turned off.
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Response from Feit Product ExpertApr 18, 2023
Thank you for your feedback, we are sorry to hear about the issue with your product, at your convenience feel free to submit a warranty replacement request with our Customer Service Team at 1-855-HD-HAMPTON or visit www.hamptonbay.com.
Nov 6, 2022
Horrible product
I Purchased Hampton Bay Outdoor 20 ft. 10 Socket LED Solar Edison Bulb String Light. They receive about 8- 10 hours of DIRECT ARIZONA SUN. When they light at sundown, they last 30 to 45 minutes. A terrible product!!!!
If you post to Home depot about it, no one responds.
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Response from Feit Product ExpertNov 7, 2022
Thank you for your feedback. This product is warranted to be free from defects in workmanship and materials for up to 2 years from date of purchase. If it fails to do so, please contact our Customer Service Team at 800-543-3348. Or send us an email for assistance, you can reach us at info@feit.com