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Customer Reviews for Hampton Bay Shaker 24 in. W x 24 in. D x 34.5 in. H Assembled Base Kitchen Cabinet in Dove Gray with Ball-Bearing Drawer Glides

Internet #301451637

Model #KB24-SDV

Store SKU #1002557899

  • Get started sooner with online orders shipping in 1 day
  • Features 1 drawer, 1 reversible door, and 1 adjustable shelf
  • Shaker Dove Gray kitchen cabinets add a modern look to any design

Customer Reviews

  • 3.4
    out of 1,244 reviews
  • 52% recommend this product
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Showing 1-30 of 1,244 reviews
I will not give a rating at this time because I’m still waiting for my 37 inch upper cabinet which came broken and has been reordered 3 times
by
Response from Hampton Bay Customer CareApr 26, 2024
We appreciate you providing this feedback, Dennis. We are terribly sorry you had to reorder your cabinetry but hope this is all you need to complete your project. If there are any issues or concerns, your Customer Care Team is here for you at (888) 578-4009. Thank you for making Hampton Bay a part of your home, and we wish you nothing but the best. HamptonBayRSI
  • Verified Purchase
Good cabinet at a decent price
So these cabinets were a huge improvement over the original 1978 kitchen. The installation is tricky if your walls and flooring is not plumb and level; which ours weren't. The overall quality of the cabinets is good. We did have some issues with the wrong size, color, and some broken doors. However, this is where I am glad I purchased from Home Depot. The Owasso Oklahoma store has outstanding customer service. The issues were resolved to our satisfaction.
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Response from Hampton Bay Customer CareMar 15, 2024
While you did have a few hiccups with your purchase, we are thrilled you received awesome care from your local Home Depot store. Please know if you have additional concerns, our Customer Care Team is here for you at (888) 578-4009. Thank you so much for adding Hampton Bay to your home, and please take care! HamptonBayRSI
    • Recommended
    1 found this review helpful
    Don't get these if you are on a time limit
    shipping was absolutely horrendous. Not only did we have to reschedule with our contractors to come in and install these cabinets (when we booked them for 3 days after the expected delivery date) but EVERY SINGLE CABINET came in damaged.spent hours on hold with the resolution department to get this resolved.told the most they would give me off 2700 dollar cabinets was a 227$ Could have reordered but we we didn't have the time.dented,scratched and chipped cabinets w/glue adhesive all over fronts
    by
    Response from Hampton Bay Customer CareMar 5, 2024
    We are very sorry for the disappointment felt with your cabinetry experience. Our Customer Care Team would like to learn more about your encounter and rectify the issues you've seen. We ask that you please connect with us to review your options at (888) 578-4009. We appreciate you bringing this to our attention and wish you all the best moving forward. HamptonBayRSI
      This fit great in the space it's a nice cabinet will blend nicely with everything else once finished turned out great
      by
      Response from Hampton Bay Customer CareMar 1, 2024
      We are happy to know this cabinet was what you hoped for! Thank you for choosing Hampton Bay for your project. HamptonBayRSI
      • Verified Purchase
      Kitchen installation
      Installation was easy I was worried about the white being marked up easily but was not liked working with them
      by
      Response from Hampton Bay Customer CareNov 20, 2023
      We are so happy to hear this, Nick! We hope you continue to adore your new space for a very long time, and we appreciate you sharing your experience with us. HamptonBayRSI
        • Recommended
        Easy to assemble
        Easy to assemble. Delivered in excellent condition and quality product for the price. We put together 2 cabinets as an island and it turned out great.
        by
        Response from Hampton Bay Customer CareAug 22, 2023
        Thank you so much for sharing this feedback on your new cabinetry! We love when our customers get what they need. We hope you continue to enjoy your new space, and please take care! HamptonBayRSI
          • Recommended
          Poor Assembly
          Poorly assembled. The top piece of wood was not level. It was 3/8” below the side edge on the left side. It would have been an easy fix if standard screws were used to assemble. They used a double square 8 point screw which i did not own. I went to the Home Depot store for assistance and they did not carry the tool required. The manager did offer to reimburse me for the cost if the tool.
          by
          Response from Hampton Bay Customer CareMay 12, 2023
          We are so sorry about the issues you saw. We want to learn more about this and assist in processing a possible replacement. Please connect with our Customer Care Team at (888) 578-4009. We appreciate you choosing Hampton Bay, and we are eager to hear from you. HamptonBayRSI
          • Verified Purchase
          CROOKED CABINET
          The pre assembled cabinet, draw and door came crooked. They were fastened/glued very tightly we can’t even readjust it. So we were running out of time to return (which would mean we must wait for weeks or months for a replacement) so we are forced to live and watch the crooked caninet.
          by
          Response from Hampton Bay Customer CareFeb 21, 2023
          Thank you for sharing your feedback with us. We are very sorry for that unexpected misalignment with your new cabinetry. Please reach out to our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We are eager to discuss the issues you mentioned, and we hope to hear from you soon. HamptonBayRSI
          • Verified Purchase
          1 found this review helpful
          DO NOT BUY
          I don’t normally leave poor reviews but the exceptionally poor quality of these cabinets made me want to save someone else from the same experience. We ordered enough for our large kitchen and have opened 6 of them so far. 4 of them are damaged. They don’t seat well and therefore are uneven. You will need to have some expertise in leveling in order to make these work. Complete waste of time and money.
          by
          Response from Hampton Bay Customer CareJan 18, 2023
          We are very sorry for the damage you have experienced, Rebecca. We appreciate the photos you sent over as well, and we would like to learn more about this. Please contact our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We want to discuss your warranty options and ensure you have everything you need for your project. Again, we are sorry about this and are eager to assist. HamptonBayRSI
            3 found this review helpful
            Worst quality cabinets
            Poorly constructed, drawer closers are very badly designed and built. Dull finish.
            by
            Response from Hampton Bay Customer CareJan 5, 2023
            Thank you for making us the cabinet choice for your project. To discuss your concerns further, please call our Customer Care Team at (888) 578-4009. You can also email us at homeproducts_cc@woodmark.com. We are eager to hear more from you soon. HamptonBayRSI
            • Verified Purchase
            You can do better
            There was hot melt glue on the front of several of the doors. Finish is light where the door panels meet the door feames. No blocks the attach countertop on base cabinets.
            by
            Response from Hampton Bay Customer CareDec 29, 2022
            While your photos look great, we apologize for the concerns you are facing. To discuss your door and finish issues further, please contact our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you choosing Hampton Bay and hope you connect with us soon. HamptonBayRSI
            • Verified Purchase
            1 found this review helpful
            Quality is terrible in both materials and workmanship.
            Quality is terrible in both materials and workmanship. Front face of cabinet drawer just fell off. Drawers do not have any glue.
            by
            Response from Hampton Bay Customer CareJul 1, 2022
            Thank you for bringing this to our attention, Mark. We want to help with this right away, and we ask that you contact our Customer Care Team so that we can. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We look forward to working with you soon. HamptonBayRSI
            • Verified Purchase
            5 found this review helpful
            Not the best
            These cabinets are not the best. They are made out of junky materials. The wood is very soft and cracks easy. The sides and back and bottom and shelves are made out of particleboard which I have used before but this particle board falls apart really easily
            by
            Response from Hampton Bay Customer CareJul 1, 2022
            We are sincerely sorry for the issues you have had with your cabinets, Mark. Thank you for sharing your photos, and please know that we want to learn more about what you are seeing. Please connect with our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We are eager to help where we can, and we hope to hear from you soon. HamptonBayRSI
            • Verified Purchase
            3 found this review helpful
            They were hard to get a whole set all at once because they were constantly off the shelves but I Love everything about them /style color I’ve added some great handles and now it looks pretty with a beautiful counter top .The guys did a great job .
            Very nice and Beautiful
            by
            Response from Hampton Bay Customer CareMay 6, 2022
            We could not agree more! Your upgraded kitchen looks absolutely beautiful. You truly have created a space that you will enjoy for many years to come, and we hope you feel that every time you step foot in your kitchen! HamptonBayRSI
            • Verified Purchase
            • Recommended
            Laundry cabinet
            Great cabinet for my laundry room. Serves for a perfect folding table and storage cabinet.
            by
            Response from Hampton Bay Customer CareApr 21, 2022
            We are so happy to know and see that this cabinet was the perfect choice for your laundry room project! Thank you for sharing your feedback, and we hope this space continue to be a great place to fold clothes and store those important laundry items. HamptonBayRSI
            • Verified Purchase
            • Recommended
            ...
            by
            Response from Hampton Bay Customer CareMar 29, 2022
            Thank you so much for sharing your photo, Theresa! You have created a bright and open space, and we are happy you made Hampton Bay your cabinetry choice. Please enjoy your finished project, and have a great day! HamptonBayRSI
            • Verified Purchase
            beautifully made and perfect for the laundry room...
            beautifully made and perfect for the laundry room
            by
            Response from Hampton Bay Customer CareJan 18, 2022
            Thank you for sharing your feedback! We hope you enjoy your beautiful laundry room for a very long, and we are so happy you made Hampton Bay a part of it. HamptonBayRSI
              Great Cabinet - it cam assembled - Easy to...
              Great Cabinet - it cam assembled - Easy to install - 27 inch on right, 30 inch sink base on left
              by
              Response from Hampton Bay Customer CareDec 22, 2021
              Thank you so much for your fantastic feedback! We are happy to know you enjoy your new Hampton Bay cabinet, and please have a great day. HamptonBayRSI
                Good cabinets
                I’m not sure why there are so many negative reviews. Don’t let them scare you away if you are thinking of buying these cabinets. They are fine! We didnt have them shipped to us, we just picked them up at the store. For readily available cabinets, these are about as good as you’re going to get. We have just been struggling to match the dove gray color to paint our hood range.
                by
                Response from Hampton Bay Customer CareSep 8, 2021
                We cannot even begin to express how much we sincerely appreciate your absolutely great feedback. It is wonderful to hear how much you enjoy your new Hampton Bay cabinetry, and we can only hope you continue to adore your updated kitchen. If you are still looking for a matching paint option, please reach out to the Painting Department at your local Home Depot to discuss all of your needs further. We again thank you for this fantastic feedback, and please be sure to have a terrific day! HamptonBayRSI
                  • Recommended
                  4 found this review helpful
                  ...
                  by
                  Response from Hampton Bay Customer CareSep 8, 2021
                  We are sorry for your dissatisfaction, Michelle. Please know that we are here to learn more and assist with any warranty-related concerns. You can share more information by calling your Hampton Bay Customer Care Team at (888) 578-4009. We can also be reached by email at homeproducts_cc@woodmark.com. We appreciate your review, and we look forward to working with you. HamptonBayRSI
                    1 found this review helpful
                    Solid, well-priced product
                    I was skeptical about buying these online after some of the reviews, but all the boxes came in undamaged and look really good. No idea his long they will last but pleased with what I received.
                    by
                    Response from Hampton Bay Customer CareJun 21, 2021
                    We are sure you will be enjoying your new Hampton Bay cabinet for a very long time. Thank you so much for making us your cabinetry choice, and please be sure to have yourself a great day! HamptonBayRSI
                      • Recommended
                      1 found this review helpful
                      Bought the Dove Gray and white Hampton Shaker cabinets and loved the outcome!
                      Bought the Dove Gray and white Hampton Shaker cabinets and loved the outcome!
                      by
                      Response from Hampton Bay Customer CareJun 10, 2021
                      And we love to hear that you did! Thank you so much for making Hampton Bay your cabinetry choice, and we hope you have a fantastic day. HamptonBayRSI
                        • Recommended
                        2 found this review helpful
                        Not top of the line but afordable and nice looking
                        We love the look of these cabinets. The quality is pretty good.
                        by
                        Response from Hampton Bay Customer CareJun 7, 2021
                        We are so happy to hear that you love the look of that beautiful Dove Gray finish on your new Hampton Bay cabinetry, Lindsay! Thank you for sharing your feedback, and we hope you have a wonderful rest of your day. HamptonBayRSI
                          • Recommended
                          1 found this review helpful
                          Great cabinets with drawers and storage space. Very sturdy...
                          Great cabinets with drawers and storage space. Very sturdy and worked well with laminate countertop.
                          by
                          Response from Hampton Bay Customer CareMay 6, 2021
                          We cannot thank you enough for sharing your great feedback, David! We hope that you continue to appreciate your new Hampton Bay cabinetry, and please be sure to have a fantastic rest of your day. HamptonBayRSI
                          • Verified Purchase
                          3 found this review helpful
                          I needed storage space in my small laundry room. These cabinets came in the sizes I needed, so I ...
                          I needed storage space in my small laundry room. These cabinets came in the sizes I needed, so I ordered the base cabinet and two wall cabinets. Love them!
                          by
                          Response from Hampton Bay Customer CareDec 30, 2020
                          Thank so much for turning to us for your laundry room cabinetry needs! We cannot be happier that you chose Hampton Bay, and please enjoy that new storage space you have. HamptonBayRSI
                          • Verified Purchase
                          • Recommended
                          1 found this review helpful
                          The facing is durable (accidentally ran a palm sander over it momentarily and it came out mostly ...
                          The facing is durable (accidentally ran a palm sander over it momentarily and it came out mostly unscathed -- whoops!), and these are incredibly easy to install and otherwise work with; however, the hinges/slides are of mediocre quality -- the drawer sticks a bit, for example. The doors were also hung misaligned. But you get what you pay for -- these are great for our ADU, and I'd absolutely recommend for a budget renovation.
                          by
                          Response from Hampton Bay Customer CareNov 19, 2020
                          Oops! Accidents happen, but we are so happy to know that nothing major happened. We do, however, want to know about the issues you are having with your hinges/slides. The hinges offer some adjustability, and we may have some replacement options for your slides. You can reach our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com, and we hope to hear from you soon! HamptonBayRSI
                            • Recommended
                            1 found this review helpful
                            Not Great
                            I replaced all the cabinets in my kitchen with these shaker assembled cabinets from Home Depot. A couple of the cabinets were completely missed by quality control... One doesn’t have holes that align with the other side so that the inside shelf can be installed. The texture of the paint is inconsistent. I’m glad I had a coupon and disnt pay full price... I was hoping for a better quality. I’ve purchased other Hampton Bay cabinets with no issue. Whoever built these cabinets needs to slow down and check their work before sending them to the store.
                            by
                              • Recommended
                              13 found this review helpful
                              We are renovating an outdated kitchen but couldn’t afford custom...
                              We are renovating an outdated kitchen but couldn’t afford custom cabinetry or top of the line countertops and appliances. Home Depot did not disappoint. We love the look of these shaker cabinets and the laminate countertops.
                              by
                              Response from Hampton Bay Customer CareAug 31, 2020
                              We are so happy to hear that you love your new Satin White cabinetry and that your space is everything that you were hoping for. Thank you for choosing Hampton Bay and Home Depot to be there for your project, and have a wonderful day! HamptonBayRSI
                              • Verified Purchase
                              3 found this review helpful
                              Excellent...
                              Excellent
                              by
                              Response from Hampton Bay Customer CareJul 24, 2020
                              We think so too! Thank you for choosing Hampton Bay, and please have a great day. HamptonBayRSI
                              • Verified Purchase
                              2 found this review helpful
                              Good, but quality control lacking in a big way
                              I installed these in our laundry room and they turned out nice and was a good decision. In looking at the details of the cabinets (I purchased 2), the quality control was not as good. There were misalignment's in the toe kick plate and the top of the cabinet. If you do not mind a few items that do not line up, then these are great. In the laundry room, I was able to hide these imperfections.
                              by
                              Response from Hampton Bay Customer CareJul 21, 2020
                              We sincerely apologize for those adjustments needed to fully complete your laundry room project. They are certainly not to be expected. We thank you for bringing them to our attention, however, and for choosing Hampton Bay cabinetry to be a part of your home. Please enjoy the new space that you have created, and have a great rest of your day. HamptonBayRSI
                                • Recommended
                                3 found this review helpful
                                Showing 1-30 of 1,244 reviews

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