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Customer Reviews for Home Decorators Collection Pendersen 42 in. Integrated LED Indoor/Outdoor Espresso Bronze Ceiling Fan with Light Kit and Remote Control

Internet #301162046

Model #AM348-EB

Store SKU #1002498700

  • Dimmable 21-Watt LED module
  • Dual-cage design oscillates in both directions
  • Handheld remote controls fan speed and light for ultimate comfort

Customer Reviews

  • 3.9
    out of 320 reviews
  • 60% recommend this product
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Showing 1-30 of 320 reviews
Really like the look and functionality. Just what I was looking for at a good price too. Slight buzz noise when it oscillates (very slight) is the only thing that makes this just barely less than excellent.
by
  • Verified Purchase
Overrated
Easy assemble! High speed setting is slow and the oscillating feature is even slower. Product is advertised as indoor/outdoor, However good luck getting any circulation outside in the TEXAS heat. Very disappointed with this product. Would not recommend for patio use.
by
Response from Ed Yano HDC RepJul 17, 2023
Thank you for sharing your feedback regarding the 42 inch Pendersen ceiling fan. We appreciate your input and apologize for any inconvenience caused by the issues you encountered.

We're sorry to hear that you experienced difficulties with the high-speed setting and the oscillating feature of the fan. This is not the performance we expect from our products, and we apologize for any disappointment caused.

Regarding its indoor/outdoor functionality, we understand your frustration with the lack of sufficient airflow in the Texas heat. While the Pendersen ceiling fan is designed for both indoor and outdoor use, factors such as extreme temperatures and specific environmental conditions can affect its performance. We apologize for any inconvenience this may have caused you. Your feedback is valuable to us as it helps us identify areas for improvement and deliver better products and services to our customers. HDCEdYano
    1 found this review helpful
    stopped working after 7 months
    I purchase 3 of this fans foe outdoor use. All 3 stopped working after only 7 months
    by
    Response from Ed Yano HDC RepMay 15, 2023
    We are disappointed to here that all 3 have quit working, please call customer support at 1-877-902-5588 for assistance with troubleshooting and parts replacement. HDCEdYano
      • Recommended
      1 found this review helpful
      Good, just wish the fans were more powerful.
      Easy installation, instructions were clear. Overall very satisfied with the product. My only complaint is that I wish the fans had more power. Granted, we do have them outside, but would have been nice to not have to have them on high just to feel a slight breeze. Overall good product though.
      by
        • Recommended
        2 found this review helpful
        Love it
        Purchased for a new build home. Electricians just installed and the quality of this fan is fantastic! It's attractive, quality is on point with thick glass globe and sturdy components. We just purchased 3 ft extension as it's mounted on 13ft slanted ceiling. Once extension in place, I'll update photo. Highly recommend!
        by
          • Recommended
          2 found this review helpful
          Follow the directions for assembly. If you are handy....
          Follow the directions for assembly. If you are handy. If Not, hire someone. This is one of the most unique fans I have ever purchased. IT matches all of the other fans in my new home. If you are goiing to buy this fan and you have others from the same manufacturer, open the back of the remote of EVERY other fan you have and check the dip switch settings. You do not want this one the same frequency as your other fans and lights. For me (pretty skilled in home inprovement) it still took 4 hours because I did a couple of things wrong and had to start over. Should only take a couple of hours to install.
          by
          • Verified Purchase
          7 found this review helpful
          Attractive Fan, but that’s all.
          If you are buying for looks alone it’s a good fan. If you want something to cool you off and circulate the air, don’t buy it!
          by
            3 found this review helpful
            This light/fan is for my office/cardio room. I...
            This light/fan is for my office/cardio room. I can see while working and keep cool while working out, it's perfect!
            by
            • Verified Purchase
            2 found this review helpful
            Beautiful addition to our living room.
            Beautiful addition to our living room.
            by
            • Verified Purchase
            • Recommended
            Great Fan!
            This fan was a fantastic buy. Looks great and has great airflow. We purchased a separate extender so the fan would be lower under our back patio.
            by
              • Recommended
              3 found this review helpful
              BUY IT, Absolutely an amazing Fan
              I love this fan, great price and amazing quality. The light is bright BUT if that's an issue get a dimmer switch (problem solved) I personally like the bright light. The air it puts out is fantastic. It is not loud at all. It turns using the remote, which is not only great for air movement in the entire room BUT it also is such a cool feature. All around the best fan I have ever purchased for a reasonable price. You will not be disappointed.
              by
                • Recommended
                4 found this review helpful
                Great fan if your looking for something a bit different from the "same old"! Looks great in my k...
                Great fan if your looking for something a bit different from the "same old"! Looks great in my kitchen. Moves air nicely. Basic assembly and install. Very satisfied.
                by
                • Verified Purchase
                • Recommended
                2 found this review helpful
                This is for a little bit more experienced and skilled installer or electrician would be great thi...
                This is for a little bit more experienced and skilled installer or electrician would be great this has remote control box that has to go up in the base when you install it to the ceiling and that makes it a real pain in the rear end I love my ceiling fan it works great no problems but allow plenty of time to do this depending on the application it looks very attractive turned out nice I would definitely recommend this product but you need to be able to be more than a do-it-yourselfer to get this done .
                by
                • Verified Purchase
                • Recommended
                2 found this review helpful
                bought this fan in bronze about 2 years ago & wanted another to match. Ease of use has improved -...
                bought this fan in bronze about 2 years ago & wanted another to match. Ease of use has improved - much easier to adjust angle of fans. This fan does hang down quite a bit. All Q/A said it couldn't be flush mounted but my ceiling was too low. My contractor figured out how to flush mount it so I now have matching fans; one on sloped ceiling w/ down rod & the other on a flat ceiling w/o the down rod!! Love the way the fans gently move air throughout the room.
                by
                  • Recommended
                  6 found this review helpful
                  Well made product and easy to install. Pedersen Fans essentially did all the pre-assembly up fro...
                  Well made product and easy to install. Pedersen Fans essentially did all the pre-assembly up front so all I had to was hang the bracket and add an additional safety wire due to the fans weight and wire it up. It has one of the internal transmitters that you place into the bracket that fit well. The rotating fans really disperse the air evenly around our outdoor dining table. The light is a pre installed LED with a standard rotate on cover. I cannot say enough how pleased I am with the overall quality. Also, the fan is very quiet on all speeds if that is a factor for you.
                  by
                    • Recommended
                    5 found this review helpful
                    this fan is unique and beautiful and is perfect for our outside space that is both covered and un...
                    this fan is unique and beautiful and is perfect for our outside space that is both covered and uncovered. A traditional fan would not circulate air to the uncovered portion of our deck and this fan's muti-directional movement is perfect. The fan itself rotates and 2 sets of blades rotate (think tilt a whirl at an amusement park), or you can turn off the fan rotation and just have the blades blowing in a certain spot. The blades can be tilted outward at 5 different angles or straight down, whatever works best for your space. The only reason I didn't give this fan 5 stars is because it wasn't easy to install. There is some assembly/unassembly that must be done before you begin and there were some step in the directions that were missing/unclear. We were able to install it ourselves but it took longer than expected, but we love the fan so it was worth the time.
                    by
                      • Recommended
                      12 found this review helpful
                      This is an awesome ceiling fan. You can easily adjust the direct and speed of the fan, and the l...
                      This is an awesome ceiling fan. You can easily adjust the direct and speed of the fan, and the light does dim and brighten on the remote. What I really like, unlike blade ceiling fans is it distributes the air around the room very well. You can also have the fans going, but stop the rotation which is nice if you want the air to be directly over you, or away. The only issue I had was installation, which required installation and placement of the transmitter for the remote. It was tight where it needs to go, but once I watched the video install instructions, it helped. This was more my issue and not fully understanding what to do with it and should have no bearing for you to purchase it. Just watch the video and you will be fine. This fan has far exceeded my expectations and I highly recommend it. I work from home and use it in my home office. I will be adding to our bedrooms. Hope this review helps.
                      by
                      • Verified Purchase
                      • Recommended
                      12 found this review helpful
                      I bought this beautiful ceiling fan for my bedroom, and I truly love it. It's extremely functiona...
                      I bought this beautiful ceiling fan for my bedroom, and I truly love it. It's extremely functional and ascetically pleasing. I keep it on low, and it's pretty quiet. I don't use the light very often, it's a bit to bright for my liking. I couldn't be happier with it !
                      by
                        • Recommended
                        10 found this review helpful
                        These fans are stunning. We added 3 to our renovated kitchen 3 months ago. They are quiet, they...
                        These fans are stunning. We added 3 to our renovated kitchen 3 months ago. They are quiet, they rotate (you can change directions or leave them in place which is fantastic while cooking) and they produce a ton of air. The light is bright and they are the centerpiece of the kitchen. Excellent buy, easy to install and everyone compliments them.
                        by
                        • Verified Purchase
                        • Recommended
                        16 found this review helpful
                        This fan is fantastic! Stylish and well made. Fan heads adjust and noise is low.
                        This fan is fantastic! Stylish and well made. Fan heads adjust and noise is low.
                        by
                        • Verified Purchase
                        • Recommended
                        6 found this review helpful
                        It does not put out the amount of air that I was expecting. I hope that it is durable enough to pass the test of time.But it looks nice !
                        by
                        • Verified Purchase
                        The fan did not rotate. We returned it and bought a different fan
                        by
                        Response from Ed Yano HDC RepSep 6, 2024
                        Thank you for your feedback, and we’re sorry to hear that the 42” Pendersen ceiling fan didn’t meet your expectations.

                        In many cases, when the fan doesn’t rotate, it can be due to the receiver module not being wired correctly during installation, or simply pressing the wrong button on the remote control to activate the fan rotation. We wish we could have helped troubleshoot these potential issues before the return.

                        We appreciate you sharing your experience, and if you ever decide to give the fan another try, please feel free to reach out to the manufacturer’s customer service for any assistance needed during installation. Thank you again for your review! HDCEdYano
                        • Verified Purchase
                        Pretty difficult install. Fits perfectly and puts out quite a bit if used indoors. Our main issue that we didnt discover until it was completely installed is that one side of the fan is stuck from rotating. It wont move. So that really sucks.
                        by
                        Response from Ed Yano HDC RepJul 26, 2024
                        Thank you for sharing your feedback on the 42" Pendersen ceiling fan. We’re glad to hear that the fan fits well and performs effectively indoors, but we’re sorry to learn about the issue with one side being stuck and not rotating.

                        This problem is unusual and could be related to a setup issue or a defect. Our customer service team is equipped to help diagnose and resolve such issues. Please contact them at 1-877-902-5588, and they will guide you through troubleshooting steps or assist with any necessary replacements or repairs.

                        We appreciate your patience and hope to resolve this issue to your satisfaction. HDCEdYano
                        • Verified Purchase
                        Excellent product sadly did not work out as we did not realize not the entire unit turn along with the fans. The pitch of the room did not allow for the whole unit to turn. Good quality, disappointed it did not work for us. But if you have a flat roof line it would have been wonderful.
                        by
                        • Verified Purchase
                        These fans (I now have 2) look great on my back porch. We love them.
                        by
                        • Verified Purchase
                        Piece of cheap merchandise
                        We bought 2 in early 2023. Had them installed on our back porch. We loved them at first. After about 4 months, sparks shot of one of them. I tried to repair, but hopeless. Returned all parts and Home Depot was good to give us a new one on return, cause we didn’t have it a year yet. But now a year later both fans sound very loud like the bearings have gone bad in all 4 motors. And both led lights only work with a faint glow. These things are expensive junk. Very disappointed in these.
                        by
                        Response from Ed Yano HDC RepJun 12, 2024
                        Thank you for sharing your feedback regarding the 42" Pendersen ceiling fan. We're truly sorry to hear about the issues you've experienced, and we understand your disappointment.

                        First and foremost, we want to assure you that our ceiling fans are covered under warranty. We stand by the quality of our products and are committed to resolving any issues that may arise. We appreciate your patience in dealing with the initial problem and are sorry to hear about the subsequent issues with both fans.

                        Please contact our customer service team directly at 1-877-902-5588 so that we can address the problems with the loud noise and the LED lights. We will work to ensure that any defective components are replaced and that your fans are functioning properly.

                        Your satisfaction is important to us, and we want to make sure you have a positive experience with our products. We appreciate your understanding and the opportunity to make things right. HDCEdYano
                          1 found this review helpful
                          love it
                          I have 3 of these in the house now. Not inly does the fan directionally blow air in two directions but it can also rotate to point the air where you want… or it can stay rotating. The fan soeed can be quite forceful on high which is wonderful even though high is loud. Slow speed still moves air fairly and is pretty quiet. The grates around the fan made me nervous about how will we keep the dust off it and also clean the fan blades but this hasnt been an issue yet
                          by
                            • Recommended
                            This is the coolest light and fan we have ever had. The entire fan unit rotates as the two fan blades are running .
                            by
                            • Verified Purchase
                            Didn’t make it 2 years
                            Quit oscillating after a year. Had it installed by HD in 2019 and ran great at first. We use it in our living room daily and pretty much run the fans non-stop. Sometime after a year or so it just quit oscillating. The fans still blow 5 years later but it doesn’t spin in a circle. Also cages are difficult to clean and catch a lot of dust.
                            by
                            Response from Ed Yano HDC RepJan 11, 2024
                            Thank you for sharing your feedback regarding the 42" Pendersen ceiling fan. We appreciate your loyalty to our product and apologize for the inconvenience you've experienced with the oscillation feature.

                            We understand that a fan's oscillation is crucial for optimal performance, and we are sorry to hear that it stopped working after a year of use. We want to assure you that your satisfaction is our priority, and we are committed to addressing and resolving this issue.

                            We are pleased to inform you that the oscillation feature of the 42" Pendersen is covered by our manufacturer warranty. To initiate the warranty process and resolve the oscillation concern, please contact our customer service team at 1-833-433-2671. Our representatives will be happy to assist you and guide you through the necessary steps to address the problem.

                            Additionally, we appreciate your feedback about the difficulty in cleaning the cages and the dust accumulation. We will share this information with our product development team to explore possible improvements in future designs.

                            Once again, we apologize for any inconvenience caused, and we look forward to the opportunity to rectify the situation and ensure your satisfaction with our product.

                            Thank you for bringing this to our attention. HDCEdYano
                              by
                              • Verified Purchase
                              Showing 1-30 of 320 reviews

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