Hello, We are so sorry you are having this issue with your Igloo Playmate Elite Ultra 16 qt. To file a warranty claim please follow the link: https://www.igloocoolers.com/pages/warranty-form-submission. Thank you!
Verified Purchase
Mar 1, 2022
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Verified Purchase
Feb 28, 2022
playmate 16 QT Cooler
This is the second cooler i bought because it failed to stay closed properly even though it was cheep I decided for a third time to go with a less WOKE company And buy something else where the closure did not fail and would stay closed after 12 months if you want cheep that last for only 13 months this is for you. I bought a Klein 17 QT with a simple closed lid expect last longer
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Response from Igloo Product ExpertMar 9, 2022
Hello, We apologize you are not satisfied with your purchase if you believe your Igloo Playmate Elite Ultra 16 qt Comfort Grip Cooler Red and White is defective, we would be happy to replace it for you. To submit a warranty request please click the link below: https://www.igloocoolers.com/pages/warranty-form-submission.
1 found this review helpful
Feb 22, 2022
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Verified Purchase
Jan 19, 2022
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Jan 18, 2022
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Dec 17, 2021
The opening button is better on the side like the...
The opening button is better on the side like the old style
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Dec 17, 2021
The handle came apart the first time I used it...
The handle came apart the first time I used it
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Response from Igloo Product ExpertDec 20, 2021
Hi HomeDepotCustomer, I am so sorry to hear about your issue. If you believe your Igloo Playmate Elite Ultra 16 qt comfort grip cooler is defective, we would be happy to replace it for you. To submit a warranty request please click the link below: https://www.igloocoolers.com/pages/warranty-form-submission.
Oct 31, 2021
Worked well for the beach...
Worked well for the beach
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1 found this review helpful
Oct 30, 2021
The cooler does not keep things that cool....
The cooler does not keep things that cool.
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Response from Igloo Product ExpertNov 1, 2021
Hello Thruthteller, Coolers need to be prepped before use. If the cooler is stored in garage or attic, bring inside at least a day before use. Use a sacrificial bag of ice to cool the insulated walls before loading the cooler with ice, drinks, and food. Fill with ice and limit the times opened and closed.
Oct 6, 2021
Cooler
Just the right size.
by
Verified Purchase
Recommended
1 found this review helpful
Sep 23, 2021
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1 found this review helpful
Sep 22, 2021
The handle continues to fall off....
The handle continues to fall off.
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Response from Igloo Product ExpertSep 22, 2021
We apologize you are not satisfied with your purchase if you believe your Igloo Playmate Elite Ultra 16 Qt is defective, we would be happy to replace it for you. To submit a warranty request please click the link below: https://www.igloocoolers.com/pages/warranty-form-submission.
Aug 28, 2021
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Aug 2, 2021
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Verified Purchase
Jul 30, 2021
Excellent Product!!!...
Excellent Product!!!
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Verified Purchase
Jul 28, 2021
Just as I expected .. love it . Perfect size...
Just as I expected .. love it . Perfect size can take 12 bottles of Heineken comfortably.
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Verified Purchase
1 found this review helpful
Jul 28, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 27, 2021
It’s a good product it is what it is it’s...
It’s a good product it is what it is it’s an expensive cooler, it does the job for a reasonable price.
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Verified Purchase
Jul 27, 2021
Great value for the money, this cooler fits perfectly in...
Great value for the money, this cooler fits perfectly in my trunk and is great for a picnic or hauling drinks for the family.
by
Verified Purchase
1 found this review helpful
Jul 24, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 24, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 24, 2021
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Verified Purchase
Jul 23, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 22, 2021
Easy to carry and and just enough room to have...
Easy to carry and and just enough room to have quite a few items
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Verified Purchase
1 found this review helpful
Jul 22, 2021
Great product, would recommend it to all....
Great product, would recommend it to all.
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Verified Purchase
1 found this review helpful
Jul 17, 2021
Took this camping and on a three hour drive all...
Took this camping and on a three hour drive all the ice was melted. Fortunately, the beer stayed cold enough for me to set up my ice maker and replenish the cooler. Even with making ice the cooler had to be replenished often. Then, you almost have to empty the cooler so that you get rid of the water since there is no drain spout.
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Response from Igloo Product ExpertJul 20, 2021
Playmate Elite Ultra is a day cooler and is under the "personal" size cooler due to its size. The market overall does not add a drain plug to a personal size cooler.
Verified Purchase
Jul 17, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 9, 2021
The igloo cooler is a nice size. Easy to open...
The igloo cooler is a nice size. Easy to open and close, no chasing a lid.