Sink came shipped with a large chip on the rim....
Sink came shipped with a large chip on the rim.
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Response from Kohler Product ExpertAug 10, 2018
Win, my name is Sarah with Kohler Co. I'm sorry to hear your Brookfield Cast Iron kitchen sink arrived with a chip in the rim. We recommend that you contact your place of purchase to set up an exchange. For additional assistance, please email our team at KohlerCustServ@kohler.com. Thank you! -Sarah B. KOHLER Customer Service
Verified Purchase
Jun 19, 2018
The sink we received was defective, it is warped. ...
The sink we received was defective, it is warped.
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Response from Kohler Product ExpertJun 20, 2018
Rachel, my name is Jessica with Kohler Customer Service. I am very sorry to read that your Brookfield sink was received warped. As a leader in the plumbing industry, Kohler CO. constantly strives to delight our customers through our superior products and impeccable service. Therefore, we were concerned to discover this was not your experience. Please contact our Customer Service team at KohlerCustServ@kohler.com; we would like to speak with you further and assist with a resolution. We look forward to hearing from you! - Jessica P. KOHLER Customer Service.
Verified Purchase
May 1, 2018
Expected good quality and sink fulfilled my expectations. Installed now and looks good.
Expected good quality and sink fulfilled my expectations. Installed now and looks good.
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Verified Purchase
Recommended
Mar 19, 2018
It is absolutely beautiful...better than I expected. The picture...
It is absolutely beautiful...better than I expected. The picture doesn't do it justice.
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Verified Purchase
Dec 20, 2017
Great two very deep bowls. Fit perfectly in the...
Great two very deep bowls. Fit perfectly in the open8ng. True white.
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Verified Purchase
Dec 19, 2017
The sink looks great installed. The kitchen looks amazing...
The sink looks great installed. The kitchen looks amazing with the white cast iron drop in sink. I will add that the sink drain and garbage disposal drain are a little larger than normal. I would recommend Kohler products to ensure a secure fit with no leaking.
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Verified Purchase
Sep 5, 2017
I'm very happy with the quality and appearance of this...
I'm very happy with the quality and appearance of this sink. I replaced one that had gotten pretty scroungy after 21 years of use.
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Verified Purchase
1 found this review helpful
May 23, 2017
My wife insisted on a cast iron sink so we bought the Kohler Brookfield, which was one of the mor...
My wife insisted on a cast iron sink so we bought the Kohler Brookfield, which was one of the more reasonably priced cast iron sinks available. My hope is that the sink will be a durable as it is heavy. It took two fairly strong men to lift it up off of a cart and into the counter cut out, resting on blocks while we sealed the inner perimeter. We then lifted it one end at time, using the drain openings, to remove the blocks and set it into the sealant. The front edge of the sink has an upward and inward bow of about one eighth of an inch in both directions, which is noticeable more because the sides and rear are perfectly straight. The display model at the store had the same flaw so I suspect it relates to the casting process, and possible shrinkage during cooling (shrinkage strikes again). I sealed the perimeter with caulk so the flaw is not all that noticeable. All in all, a decent sink, and lovely in our counter despite the larger caulk bead in the front.
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Verified Purchase
Recommended
May 17, 2017
Scratched....had to uninstall and replace...
Scratched....had to uninstall and replace
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Verified Purchase
May 16, 2017
The sink was warped and had to reorder...
The sink was warped and had to reorder
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Response from Kohler Product ExpertMay 18, 2017
None, my name is Sarah with Kohler Customer Service. I'm sorry to hear your Brookfield sink was warped and had to be reordered. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers the expected performance. I am sorry this was not your encounter. If we may improve your experience in any way, please email our Customer Service team at KohlerCustServ@Kohler.com. We’re here to help! –Sarah B. KOHLER Customer Service
Verified Purchase
May 1, 2017
sink looks beautiful, love how deep the bowls are, like how the drains are set back.
sink looks beautiful, love how deep the bowls are, like how the drains are set back.
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Verified Purchase
Recommended
Dec 9, 2016
Nice appearance
This sink has a nice, clean appearance and seems to be very durable. I went with the drop in to make install and potential future removal relatively easy compared to the undermount we had in the past.
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Recommended
1 found this review helpful
Nov 1, 2016
Very heavy, quality sink. Would definitely recommend this sink.
Very heavy, quality sink. Would definitely recommend this sink.
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Verified Purchase
Recommended
1 found this review helpful
May 3, 2016
Great Sink
Excellent sink, very happy with this purchase. Color was perfect for the counter top.
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Verified Purchase
Recommended
2 found this review helpful
May 5, 2015
Quality, looks
You had 4 hole sinks in your store, I wanted a one hole sink as I had purchased 4 one hole faucets with one hole to replace when the others wore out. My wife liked the one hole sink and faucets and is very satisfied with them. I had to purchase a one hole sink on line which cost approx. 50.00 more. Worth the price as it give my kitchen sink a clean look. The sink was heavy but with help was easy to remove and replace. I chose the top mount sink, If I or another owner of this home wanted to swap out it would be easy to do as I have granite counter tops. The kohler sink was of higher quality then the other brands in stock. Different models were available to meet specific needs of a buyer. I would recommend Kohler products kitchen and bath for anyone interested in remodeling or having a home built.
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Verified Purchase
Recommended
5 found this review helpful
Sep 23, 2014
LOVE this sink!
Beautiful sink and looks amazing with the Delta Izak faucet we bought to go with it.