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Customer Reviews for KOHLER Devonshire 8 in. Widespread 2-Handle Low-Arc Bathroom Faucet in Polished Chrome

Internet #100040975

Model #K-394-4-CP

Store SKU #1007185658

  • Widespread faucet for 8-16" centers
  • Handles preassembled on valves for simple install
  • Includes metal pop-up drain

Customer Reviews

  • 4.7
    out of 506 reviews
  • 92% recommend this product
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Showing 1-30 of 506 reviews
2 weeks after it was installed the hot water stopped...
2 weeks after it was installed the hot water stopped running. There was a clog inside the faucet and I had to pay a plumber $100 to uninstall and clear the stoppage. Very unhappy about this.
by
  • Verified Purchase
Easy to install and looks and works great!
Easy to install and looks and works great!
by
  • Verified Purchase
  • Recommended
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Exactly what I was looking for with very fast delivery...
Exactly what I was looking for with very fast delivery !
by
  • Verified Purchase
It looks beautiful, but we are not happy with the...
It looks beautiful, but we are not happy with the flow rate and the water seems a bit noisy as it comes out of the pipes
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Just what we were looking for...
Just what we were looking for
by
  • Verified Purchase
Appears to be of good quality....
Appears to be of good quality.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Excellent quality, as well as great looks. One can...
Excellent quality, as well as great looks. One can never go wrong with Kohler. Home Depot delivery was prompt and notifications timely.
by
  • Verified Purchase
Sturdy, attractive faucet. Nice to find it in brass....
Sturdy, attractive faucet. Nice to find it in brass.
by
  • Verified Purchase
excellent finish and quality....
excellent finish and quality.
by
  • Verified Purchase
This product was delivered with a stainless plunger unit not compatible with the vibrant polished...
This product was delivered with a stainless plunger unit not compatible with the vibrant polished Brass unit ordered. I contacted your customer service department on 5/6 and am waiting on the proper Vibrant Polished Brass replacement so I can finish the installation. I was informed the replacement shipped 5/12, but it has not arrived as yet. Reference your order number 95009197. Service department treated me very well and was very expert in resolving the problem. The unit looks great, but need the replacement plunger unit.
by
Response from Kohler Product ExpertMay 18, 2021
Hi CarloselMagnifico, this is Sarah with Kohler Co. I'm sorry to hear about your experience receiving the stopper in the wrong finish. I'm glad to hear our team has assisted by sending the correct replacement. I've tracked your order and can see it was delivered yesterday afternoon. Please email us at KohlerCustServ@kohler.com with any questions or for additional assistance. We're here to help! -Sarah S. Kohler Customer Service
  • Verified Purchase
  • Recommended
Beautiful
Bought this as a replacement for cheaper faucet from a box store. Was a recommendation from our plumber. So happy with it! Much better!
by
  • Verified Purchase
  • Recommended
Too loud
We needed to replace gold bathroom faucets so choices were limited. We loved the look of these but after they were installed, we found the water pressure noise to be very loud. The plumber said it was the design of the faucet and the only way to prevent the noise was to turn the water pressure very low. We hired a second plumber to see if the problem was with the installation but he agreed that it was in the design of the faucets. We have had 2 other kohler faucets in that bathroom and never had the problem before. When my husband gets up early and turns on the faucet, the water pressure noise is so loud, it wakes me up. Our choices are either very low water pressure or noise.
by
Response from CSMay 10, 2021
Hi Freddy, this is Sarah with Kohler Co. We are sorry to hear you are not happy with the sound level of your Devonshire bathroom faucets. This product is designed to produce a 1.2 gpm (4.5 lpm) maximum flow rate at 60 psi (4.14 bar). Please call our Customer Service team at 1-800-4KOHLER (M-F; 8am-5pm CST) for additional assistance. Sincerely, Sarah S. Kohler Customer Service
  • Verified Purchase
Solid materials and perfect fit for washing up....
Solid materials and perfect fit for washing up.
by
  • Verified Purchase
Heavy duty faucet that looks great...
Heavy duty faucet that looks great
by
  • Verified Purchase
by
  • Verified Purchase
  • Recommended
Great Purchase
The faucet is gorgeous... love touching it every day.
by
  • Verified Purchase
  • Recommended
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Replacement Faucet Set
[This review was collected as part of a promotion.] I purchased this complete faucet set to replace an existing one that was 14 years old. There sets ups were almost identical and the look is almost the same. I am expecting another 14 years of service with my net set up. A top quality product
by
  • Verified Purchase
  • Recommended
Unit has not been installed as yet...
Unit has not been installed as yet
by
  • Verified Purchase
The quality of the faucets is outstanding. They are very...
The quality of the faucets is outstanding. They are very heavy and look stunning. Wish I could add a picture!
by
  • Verified Purchase
by
  • Verified Purchase
Beautiful and great quality....
Beautiful and great quality.
by
  • Verified Purchase
So far, so good. Installation was done...
So far, so good. Installation was done professionally, and went smoothly though it did take some time. The faucets (I bought four) look great and fit in well with the rest of the bathroom fixtures. Very happy with the outcome.
by
  • Verified Purchase
I still like this faucet
[This review was collected as part of a promotion.] I bought this in bronze to replace one like it from 12 years ago that was leaking at the handle and evidently corroded inside. The plumber indicated that although it is same model # and look of the original, the inner workings are different. Don't know that that's a problem, but just something to note. Shipping was free and fast---had it in less than a week.
by
  • Verified Purchase
  • Recommended
Beautiful faucet, disappointing flow volume....
Beautiful faucet, disappointing flow volume.
by
  • Verified Purchase
Sleek and trendy
I love the way that the Devonshire widespread looks. It is sleek and trendy. It also give the bathroom that elegant look.
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    • Recommended
    Showing 1-30 of 506 reviews

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