2 weeks after it was installed the hot water stopped...
2 weeks after it was installed the hot water stopped running. There was a clog inside the faucet and I had to pay a plumber $100 to uninstall and clear the stoppage. Very unhappy about this.
by
Verified Purchase
Jun 2, 2021
Easy to install and looks and works great!
Easy to install and looks and works great!
by
Verified Purchase
Recommended
Jun 2, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 2, 2021
Exactly what I was looking for with very fast delivery...
Exactly what I was looking for with very fast delivery !
by
Verified Purchase
Jun 2, 2021
It looks beautiful, but we are not happy with the...
It looks beautiful, but we are not happy with the flow rate and the water seems a bit noisy as it comes out of the pipes
by
Verified Purchase
May 24, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
May 19, 2021
Just what we were looking for...
Just what we were looking for
by
Verified Purchase
May 19, 2021
Appears to be of good quality....
Appears to be of good quality.
by
Verified Purchase
May 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
May 17, 2021
Excellent quality, as well as great looks. One can...
Excellent quality, as well as great looks. One can never go wrong with Kohler. Home Depot delivery was prompt and notifications timely.
by
Verified Purchase
May 17, 2021
Sturdy, attractive faucet. Nice to find it in brass....
Sturdy, attractive faucet. Nice to find it in brass.
by
Verified Purchase
May 17, 2021
excellent finish and quality....
excellent finish and quality.
by
Verified Purchase
May 17, 2021
This product was delivered with a stainless plunger unit not compatible with the vibrant polished...
This product was delivered with a stainless plunger unit not compatible with the vibrant polished Brass unit ordered. I contacted your customer service department on 5/6 and am waiting on the proper Vibrant Polished Brass replacement so I can finish the installation. I was informed the replacement shipped 5/12, but it has not arrived as yet. Reference your order number 95009197.
Service department treated me very well and was very expert in resolving the problem. The unit looks great, but need the replacement plunger unit.
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Response from Kohler Product ExpertMay 18, 2021
Hi CarloselMagnifico, this is Sarah with Kohler Co. I'm sorry to hear about your experience receiving the stopper in the wrong finish. I'm glad to hear our team has assisted by sending the correct replacement. I've tracked your order and can see it was delivered yesterday afternoon. Please email us at KohlerCustServ@kohler.com with any questions or for additional assistance. We're here to help! -Sarah S. Kohler Customer Service
Verified Purchase
Recommended
May 9, 2021
Beautiful
Bought this as a replacement for cheaper faucet from a box store. Was a recommendation from our plumber. So happy with it! Much better!
by
Verified Purchase
Recommended
Customer review from kohler.com
May 8, 2021
Too loud
We needed to replace gold bathroom faucets so choices were limited. We loved the look of these but after they were installed, we found the water pressure noise to be very loud. The plumber said it was the design of the faucet and the only way to prevent the noise was to turn the water pressure very low. We hired a second plumber to see if the problem was with the installation but he agreed that it was in the design of the faucets. We have had 2 other kohler faucets in that bathroom and never had the problem before. When my husband gets up early and turns on the faucet, the water pressure noise is so loud, it wakes me up. Our choices are either very low water pressure or noise.
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Response from CSMay 10, 2021
Hi Freddy, this is Sarah with Kohler Co. We are sorry to hear you are not happy with the sound level of your Devonshire bathroom faucets. This product is designed to produce a 1.2 gpm (4.5 lpm) maximum flow rate at 60 psi (4.14 bar). Please call our Customer Service team at 1-800-4KOHLER (M-F; 8am-5pm CST) for additional assistance. Sincerely, Sarah S. Kohler Customer Service
Verified Purchase
Customer review from kohler.com
Apr 2, 2021
Solid materials and perfect fit for washing up....
Solid materials and perfect fit for washing up.
by
Verified Purchase
Mar 31, 2021
Heavy duty faucet that looks great...
Heavy duty faucet that looks great
by
Verified Purchase
Mar 31, 2021
by
Verified Purchase
Recommended
Mar 29, 2021
Great Purchase
The faucet is gorgeous... love touching it every day.
by
Verified Purchase
Recommended
Customer review from kohler.com
Mar 7, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 7, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Feb 19, 2021
Replacement Faucet Set
[This review was collected as part of a promotion.] I purchased this complete faucet set to replace an existing one that was 14 years old. There sets ups were almost identical and the look is almost the same. I am expecting another 14 years of service with my net set up. A top quality product
by
Verified Purchase
Recommended
Customer review from kohler.com
Feb 19, 2021
Unit has not been installed as yet...
Unit has not been installed as yet
by
Verified Purchase
Feb 18, 2021
The quality of the faucets is outstanding. They are very...
The quality of the faucets is outstanding. They are very heavy and look stunning.
Wish I could add a picture!
by
Verified Purchase
Feb 18, 2021
by
Verified Purchase
Feb 17, 2021
Beautiful and great quality....
Beautiful and great quality.
by
Verified Purchase
Feb 17, 2021
So far, so good. Installation was done...
So far, so good. Installation was done professionally, and went smoothly though it did take some time. The faucets (I bought four) look great and fit in well with the rest of the bathroom fixtures. Very happy with the outcome.
by
Verified Purchase
Feb 3, 2021
I still like this faucet
[This review was collected as part of a promotion.] I bought this in bronze to replace one like it from 12 years ago that was leaking at the handle and evidently corroded inside. The plumber indicated that although it is same model # and look of the original, the inner workings are different. Don't know that that's a problem, but just something to note. Shipping was free and fast---had it in less than a week.
by
Verified Purchase
Recommended
Customer review from kohler.com
Jan 30, 2021
Beautiful faucet, disappointing flow volume....
Beautiful faucet, disappointing flow volume.
by
Verified Purchase
Jan 18, 2021
Sleek and trendy
I love the way that the Devonshire widespread looks. It is sleek and trendy. It also give the bathroom that elegant look.