Customer Reviews for Kidde Smart Smoke and Carbon Monoxide Detector, Hardwired with Voice Alert

Hello. If you have issues with our alarms again, please call us at 1-800-880-6788 while onsite with the alarms before you replace them. We do stand behind our products and we are happy to troubleshoot and figure out what is going on and get an issue resolved. False alarms are most commonly caused by something interfering with the sensor. To clean the alarm, hold the unit by its edge and thoroughly blow through the gap on the side of the unit with compressed air (like keyboard cleaner). We recommend cleaning out all of your smoke alarms at least every 6 months to a year and at this point we would recommend cleaning out all of your other alarms as well as a preventative. If you have interconnected alarms, the first step is finding the initiating unit, as that is the key. See the owner's manual. Some of your alarms may be in one the locations to avoid listed in the owner's manuals. This would especially include alarms being installed within 3 ft (.9m) of a forced air supply ducts used for heating or cooling, ceiling or whole house ventilating fans, or other high air flow areas. We recommend that alarms not be installed near vents, flues, chimneys, or fans. We recommend that alarms not be installed near doors or windows near areas directly exposed to the weather. We strongly recommend not to install these alarms in garages, attics, and crawl spaces as you will get temperatures, dust, insects, and chemicals that can cause nuisance alarms. Try cleaning out the alarms. If you have the issue again, find the alarm setting off all of the others and call us with that alarm in hand at 1-800-880-6788 so we can get this resolved for you.

Hello. There should have been an owner's manual in the box that has a chart with the different modes of the alarm with light patterns and sounds and what they mean. This owner's manual should also be on our website as the P4010ACSCO-WF. We would be happy to print out and send you an owners manual if that would help. Please feel free to call us at 1-800-880-6788.

Hello. We were closed for our winter holiday. We wish you had waited until today and then we would have been happy to help you. We do stand behind our products and we are happy to troubleshoot and figure out what is going on and get an issue resolved.

Hello. The unit can be used and set up without Wi Fi. Please call us at 1-877-542-5471 and we can walk you through that.

Hello. Please call us at 1-800-880-6788 while onsite with the alarms before you replace them. We do stand behind our products and we are happy to troubleshoot and figure out what is going on and get an issue resolved. False alarms are most commonly caused by something interfering with the sensor. To clean the alarm, hold the unit by its edge and thoroughly blow through the gap on the side of the unit with compressed air (like keyboard cleaner). We recommend cleaning out all of your smoke alarms at least every 6 months to a year and at this point we would recommend cleaning out all of your other alarms as well as a preventative. If you have interconnected alarms, the first step is finding the initiating unit, as that is the key. See the owner's manual. Some of your alarms may be in one the locations to avoid listed in the owner's manuals. This would especially include alarms being installed within 3 ft (.9m) of a forced air supply ducts used for heating or cooling, ceiling or whole house ventilating fans, or other high air flow areas. We recommend that alarms not be installed near vents, flues, chimneys, or fans. We recommend that alarms not be installed near doors or windows near areas directly exposed to the weather. We strongly recommend not to install these alarms in garages, attics, and crawl spaces as you will get temperatures, dust, insects, and chemicals that can cause nuisance alarms. Try cleaning out the alarms. If you have the issue again, find the alarm setting off all of the others and call us with that alarm in hand at 1-800-880-6788 so we can get this resolved for you.

Hello. Please call us at 1-877-542-5471 with the alarm in hand while on location. We do stand behind our products and we are happy to troubleshoot and figure out what is going on and get an issue resolved.

Hello. If you have issues with our alarms again, please call us at 1-800-880-6788 with the alarms in hand before you replace them. We do stand behind our products and we are happy to troubleshoot and figure out what is going on and get an issue resolved.