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Customer Reviews for Kwikset Juno Venetian Bronze Exterior Entry Door Knob and Single Cylinder Deadbolt Combo Pack Featuring SmartKey Security

Internet #100597325

Model #991J 11P SMT CP

Store SKU #911087

  • Universal handing fits both right & left-handed door preparations
  • SmartKey Security re-keying allows you to re-key lock yourself
  • Fits door thickness of 1-3/8 in. to 1-3/4 in.

Customer Reviews

  • 4.5
    out of 3,285 reviews
  • 88% recommend this product
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Showing 1-30 of 3,285 reviews
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  • Verified Purchase
Looks great, for the door and easy to install
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Great product have used for years, 20+
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  • Verified Purchase
Super easy,as long as you have two hands
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  • Verified Purchase
Amazing quality........................
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  • Verified Purchase
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  • Verified Purchase
Easy to install. Strong and Nickel Finish
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  • Verified Purchase
Great color, style and cost .
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  • Verified Purchase
This was not easy to assemble and was not a universal fit
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Response from KwiksetApr 17, 2024
Hello HomeDepotCustomer,

This set fits on a standard door and thick doors for doors up to 2-1/4 inches thick. Should you need help with installation and thick door kit, please reach out to our Support Team for assistance: https://www.kwikset.com/support/customer-service

Thank you,
Kwikset kwikset
  • Verified Purchase
This door knob and deadbolt combination looks great on my new door. And it was easy to key it to my existing door locks.
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After rekeying has difficulty to unlock I have more than 10 all have the same issue
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Response from KwiksetApr 10, 2024
Hello Dara,

We recommend trying the cylinder recovery instructions in the link below. If you can get the key to turn, you can then re-key the cylinder with the SmartKey tool to the same key.

https://youtu.be/u7ncf9YUCsY

If the key is still difficult to unlock, please contact us so we can help you with a replacement cylinder: https://www.kwikset.com/support/customer-service

Thank you,
Kwikset kwikset
  • Verified Purchase
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  • Verified Purchase
This lock has a picking vulnerability that is published on the internet. Moderately easy to pick once you know the “secret.” Also the metal has gotten thinner when compared to their past Titan model. The keys for this lock are not compatible with the past Titan brand and thus the ability to re-key is useless for front/rear sets which miss matched key blanks
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Response from KwiksetApr 11, 2024
Hello Just ok,

Your experience with our products is important to us and if there's any additional assistance that we can provide, our Support Team is more than happy to help at 1-800-327-5625. We look forward to hearing from you!

Thank you,
Kwikset kwikset
  • Verified Purchase
These were very easy to install and re-key. I should have requested that all 6 match the same number so we wouldn't have to re-key. I like that they appear to be good quality. I like that you cannot accidentally lock yourself out, as often happens with other similar locks. Installing all 6 pairs(so actually 12 locks) took only about an hour. Of course the holes were already in the doors.
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  • Verified Purchase
I like that I can re-key it by myself and it looks really nice, the drawback is that my door opens the other way and so the key cylinder is upside down on the door handle and they don't provide you with a tool to flip it over. Side note is the first one I picked up from Home Depot had been returned and apparently re-keyed, so after wasting 2 hours of my time then I had to return it and get a new one. Home Depot didn't even apologize for the error or my wasted time, no big surprise
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heavy, seems well made, installed easily, looks attractive.
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  • Verified Purchase
Had problems with the key when inserted would not come out both keys get stuck have to wriggle quite a bit to get them to come out
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Response from KwiksetApr 3, 2024
Hello HomeDepotCustomer,

We're happy to replace the SmartKey cylinders and keys to ensure the keys work smoothly. Please reach out to our Support Team here: https://www.kwikset.com/support/customer-service

Thank you,
Kwikset kwikset
  • Verified Purchase
poor service at order pickup
The way you mix your returns and order pickup means wait lines for pickups are very long. Suggest you split the line.
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Response from KwiksetApr 1, 2024
Hello Bill,

Please contact Home Depot Customer Service directly at 1-800-466-3337 for further assistance with your order.

Thank you,
Kwikset kwikset
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    Showing 1-30 of 3,285 reviews

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    Finish Family

    Venetian Bronze

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    Security/ANSI Grade

    ANSI Grade 1 (Best)

    ANSI Grade 3 (Good)

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    ANSI Grade 3 (Good)

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