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Customer Reviews for LG 30 in. Radiant Smooth Surface Electric Cooktop in Black with 5 Elements and SmoothTouch Controls

Internet #202665321

Model #LCE3010SB

Store SKU #1001696109

  • 5 radiant stove top elements provide cooking/warming flexibility
  • Easy-to-use SmoothTouch controls and surfaces wipe clean easily
  • Low wattage Warming Zone keeps food warm until ready to serve

Customer Reviews

  • 4.1
    out of 474 reviews
  • 69% recommend this product
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Showing 1-30 of 474 reviews
Great product
Purchased to replace very old coil cook top. Loving it. Easy to use and so much easier to clean
by
    Delivered Broken
    This was delivered all broken pieces. Very disappointed.
    by
    Response from LG Digital Customer CareJan 14, 2024
    Hi, Patrick. Thank you for taking the time to review the LG Electric Cooktop (CE3010SB) model. We apologize for the disappointment and inconvenience you experienced when receiving your product in a broken condition. This is certainly not the experience we want our customers to have. To address this promptly, we recommend reaching out to The Home Depot customer service at 800-466-3337 for immediate assistance. We take the quality of our products and the satisfaction of our customers very seriously, and we are committed to resolving this issue for you. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We are here to ensure your continued satisfaction and provide any support you may need. ^Juvy LG
      • Recommended
      1 found this review helpful
      As Advertised / Delivered On Time
      Ordered Dec 17, delivered Dec 21 as promised. Old cook top shattered, needed in time for Christmas, and Home Depot didn’t disappoint: Love the touch pad versus old knobs. Highly recommend.
      by
        • Recommended
        Stains
        Love my new cooktop, its look great in the kitchen. My only issue with this cooktop is that you just can’t wipe it off to remove food stains or water stains you actually have to clean it after each use with the cooktop cleaner liquid to keep the surface from looking scorched.
        by
          • Recommended
          3 found this review helpful
          I was updated on delivery so I knew when to expect this new stovetop. After removing the old freestanding stovetop I was able to install ththis one with very little modification of the old countertop. This stove top has worked great and I am glad to have upgraded.
          by
          • Verified Purchase
          1 found this review helpful
          Perfect fit for upgrading my kitchen. The total smooth surface without knobs make clean up a breeze. The controls are simple to use and took very little time to get used to. Highly recommended.
          by
          • Verified Purchase
          1 found this review helpful
          Great cooktop
          This is our first LG product and I am wondering why we waited so long. We also purchased the LG combination microwave and wall oven. I just finished cooking breakfast on the LG cooktop and it couldn’t have been easier. It heats up fast, is very easy to use and very safe. Having very young grandchildren, being very safe from inquiring little minds is extremely important to us.
          by
            Don't spend your money on this Product
            My kitchen was remodeled in November 2019 and I bought all the LG appliances, it was a brand that I liked, but it turned out to be of very poor quality, this cooktop started making a sound a while ago, and to turn it off we had to turn off the power from the main box of the house and it was later removed on other occasions the power buttons did not respond either and we had to turn off the main current again, we hired an electrician and he told us that all the kitchen facilities were fine, we continued with these problems until last week that the kitchen started with the sound and all the lights on do not turn off and nothing responds, we called a non-LG technician and he does not know what he has, when we read the reviews many people are experiencing the same thing The dishwasher also started with a very similar sound and it does not respond until you turn off the power, my recommendation DO NOT BUY THESE PRODUCTS.
            by
            Response from LG Social MediaApr 17, 2023
            We appreciate your thorough feedback about your experience with the LG 36'' Electric Cooktop, model LCE3610SB We apologize for any inconvenience this has caused you and sincerely appreciate you taking the time let us know about this. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support/experience/ product possible. Please know that this is not the experience we are trying to achieve here at LG. We assure you that your constructive feedback does not go unnoticed. We assure you that your constructive feedback does not go unnoticed. If you need any assistance, you can send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee
              Great addition to my newly remodeled kitchen
              I absolutely love this cooktop it has so many features. The warming feature is amazing and worked great and eliminated the need for warming trays saving space for all the extra food. Then there are the double and triple burners that accommodate bigger pots or they are capable of downsizing to fit your smaller pans. I definitely would recommend this cooktop as a replacement or new addition to your kitchen.
              by
                LG 36” Electric Cooktop
                [This review was collected as part of a promotion.] I got my cooktop installed earlier this month and I am so happy with my purchase. It is so easy and fun to cook on and very easy to clean. This has been the best purchase, best quality and decision I’ve made and would highly recommend this cooktop. The installation went quick and smooth. The cooktop really upgraded the look of my kitchen as well. I love this cooktop!
                by
                  The best product in the industry. And the best .
                  [This review was collected as part of a promotion.] I bought almos 2 weeks and is the best in the industry.
                  by
                    • Recommended
                    Great performance
                    [This review was collected as part of a promotion.] I bought this cooktop on May last year but was installed on August. So far have been working nice, I can manage temperature easily. It is a bit slow to respond to touch, have to press 3-4 seconds to work.
                    by
                      • Recommended
                      Amazing
                      Love this cooktop looks good cooks great just in love
                      by
                        Beautiful Cooktop!
                        [This review was collected as part of a promotion.] I replaced my cooktop with the exact same same one from LG. It lasted 10 years until I accidentally dropped a large appliance on it which would have broken any cooktop. The LCE3010SB is beautiful and functional. It heats up fast and allows for multi level cooking.
                        by
                          • Recommended
                          Controls require extra hand movement
                          We installed this stovetop in 2/20. For the most part it has met our expectations except in 2 areas. First off, every time you wish to turn ON a burner, change temperature etc. you are required to tap 2 different locations on the stovetop. Turning ON a burner when the stovetop is OFF requires 3 different taps of the controls. This may not sound like a big deal but electronics should be making our lives simpler, easier and less time consuming. These controls take us backwards. Our old stovetop had knobs and you just turn the knob to the setting you wanted. Very simple. Not with this stovetop. This is very annoying. Now I know LG will tell you this is part of their safety features to prevent children from turning on the stovetop. But we don't need this feature as we don't have kids at home. LG could have provided a switch to bypass these safety features. The 2nd thing we noticed is the ceramic top has air bubbles in it. Very strange. Not sure what's going on here and tried to get the store I bought it from to swap my unit out with one that does not have this problem. Black ceramic stovetops of other brands I have seen in stores do not have these air bubbles in them. Shortly after the stovetop installation in 2/20 I asked the store to replace it with one without bubbles. They agreed and said they placed a replacement order. But here it is 5/20 and nothing has happened.
                          by
                          Response from LGE Social MediaOct 2, 2020
                          Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
                            UnRemovable Spots after two uses
                            Used sample cleaner from the box to clean it(cold surface). Spots came up that look like coating was removed. Poor quality
                            by
                            Response from LGAnswersDec 21, 2020
                            We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG
                              6 found this review helpful
                              Lots of issues, but really nice
                              [This review was collected as part of a promotion.] I am on my third refrigerator. The third one now has a pump leak from the ice maker. The others had a freezer seal defect which didn’t seal and let air into the freezer causing ice build up. I really enjoy the features and the luxury features. It’s cavernous and holds more than I will ever need. I was able to get rid of the garage fridge because this new one really holds a lot. I just redid the kitchen and had the cabinets built around this massive appliance. The freezer is amazing and love the way the drawers open and come out. Even with all of the problems, I really like it. Still having issues hooking to WiFi. I purchased all new LG appliances with WiFi. I’m probably going to have to hire someone to figure out how to get it all connected.
                              by
                              Response from LGE Social MediaOct 5, 2020
                              Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
                                • Recommended
                                Already had to reset breaker after a few days!!!
                                We bought the unit on 12/30/19 but finally got it installed by Best Buy this past Saturday on 1/18/20. We had an electrician install new 6/3 gauge wire and 50 amp breaker per installation guide to make sure there was no issues. Now after just a few days we could not turn off the unit. It became unresponsive while it was still on!!! I had to reset the unit by flipping the breaker off/on. The user guide has no troubleshooting for if the unit touch screen buttons do not respond. This is super disappointing after spending $2000 for the cooktop and electrician!! And off course now that it is installed it is showing in our BestBuy account that it is none returnable! Buyer beware! DO NOT BUY THIS PIECE OF JUNK!!!
                                by
                                Response from Customer ServiceJan 21, 2020
                                That's not good! We're sorry to see that you've run into these issues with your cooktop. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
                                  Only worked for 6 weeks
                                  We built a new house and purchased all New LG appliances thru builder and the LG Cooktop worked great for about 6 weeks (Used only around 20 times) and then stopped responding to any touch commands Tech came out and said it needs whole PCB Printed circuit board replaced and that he order a replace PCB That was a month ago. we called again and they said it's on back order and we may see it in another month? We had to buy 2 hot plates to use. (See Photo) LG should be replacing the whole unit with a new unit that has a updated PCB already init!!
                                  by
                                  Response from Customer ServiceJan 7, 2020
                                  That's not good! We're sorry to see that you've run into these issues with your cooktop. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
                                    So easy!
                                    This cooktop is perfectly intuitive. No instruction book needed! I love the child lock On the control center since I have two toddler grandchildren. The heating units are very easy to control and I Love being able to put a pan on a portion of the unit while it is cooling down without worrying about it tipping. It makes my kitchen look very sleek and it is a dream to clean.
                                    by
                                      • Recommended
                                      Great cooktop! No knobs to have to clean around an
                                      [This review was collected as part of a promotion.] We did a total kitchen remodel and picked LG as our appliance brand so we bought all LG products. The cooktop is great and fit nicely into our countertop. It has all touch technology with no knobs and buttons to deal with nor would have to clean around. So far so good with LG!!
                                      by
                                        • Recommended
                                        No knobs, works fine
                                        [This review was collected as part of a promotion.] This was after I had to cut existing counter on each sides and was so relieved it dropped in nicely.
                                        by
                                          • Recommended
                                          I love it!
                                          [This review was collected as part of a promotion.] It looks great and is so easy so use! I love that there are no knobs and its all touch, it works great heats fast and even! On top of everything else I got a great deal!
                                          by
                                            • Recommended
                                            Not happy with this range at all! I bought this range in late October 2018. It was dimensionall...
                                            Not happy with this range at all! I bought this range in late October 2018. It was dimensionally different enough from our previous GE range of the same type (about 15 years old), despite being the same nominal size, that I had to cut the granite countertop about a half inch more in both directions. Talk about a mess! That was the start of the problems. Since in operation, the electronics of the range have required resetting the electrical breaker serving it at least a half dozen times. The controls were non-responsive without us cycling the power. Now the thing is cycling an internal fan with one burner operating! Ridiculous! I could see the fan running if we had three or more elements operating (there are five), but with one? Further, the elements do not heat evenly, causing food in the center of the pans to cook faster than the perimeter. This was never a problem with the heating elements of the GE we had before. The ONLY thing we like about this range is it is easily cleaned, as the controls are built into the glass cooktop. This was the main reason we spent the additional money for this range, and now I’m wishing we had been more diligent in our research. We have several LG appliances that we purchased from Home Depot, and this is the first time we’ve had a serious issue with any of them. I am concerned enough about this thing starting a fire that I’m requesting a replacement from Home Depot. Hopefully, the replacement will not exhibit the same issues. I am not happy with this experience! Buyer beware!
                                            by
                                            Response from LGAnswersJan 2, 2019
                                            Thank you for your detailed review it is very important to us. It is terrible to hear of the frustration caused to you due to your Range malfunctioning. I can understand how frustrating this situation may be. I would love to help out, if there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG
                                              5 found this review helpful
                                              So far so good. The cook top is absolutely beautiful....thank you....
                                              So far so good. The cook top is absolutely beautiful....thank you....
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              2 found this review helpful
                                              Outstanding product
                                              [This review was collected as part of a promotion.] During a kitchen remodel we selected this LG model after researching all the different brands, models, and features. We hit a home run with this new LG. We love the touch control (no knobs) feature. It gives our new granite counter top a very rich and fashionable look. The glass top unit that was replaced had knobs but the new LG's touch control was very easy for us to adapt to. After a month of ownership, we are extremely pleased.
                                              by
                                                • Recommended
                                                Operation of this cooktop has been great so far. But one of my elements under the glass is not even close to centered under the circles on the surface. This concerns me about the workmanship. I have concerns if this element or other parts may malfunction.
                                                by
                                                  Works great and looks great
                                                  [This review was collected as part of a promotion.] My wife is completely satisfied with this top, works great.
                                                  by
                                                    • Recommended
                                                    Looks great ,works great
                                                    [This review was collected as part of a promotion.] I bought this lg rediant cooktop model number lce3610sb last month and I absolutely love it. I had a gas cooktop when we moved in which was driving me crazy every time I cooked I had to remove the grates , burners and the knobs to clean properly. This great smooth top has no knobs ,super easy to clean, warms up quick easy to use touch control panel, nicely space out heating elements . I would highly recommend this product to everyone.
                                                    by
                                                      • Recommended
                                                      Love This Cooktop
                                                      This cooktop performs great, and at lower settings than the old one. It would have been a tight install over a 30" cabinet, so I installed over a 36" cabinet with drawers. I raised the countertop 11/2" to clear the two drawers under the cooktop. Spoons and cooking utensils barely got warm while cooking a full blown Thanksgiving dinner. I just love it!!!!
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      9 found this review helpful
                                                      Showing 1-30 of 474 reviews

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                                                      Cooktop Size

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                                                      Cooktop Surface Type

                                                      Smooth Top

                                                      Ceramic

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                                                      Cooktop Features

                                                      Control Lockout, Digital Display, Indicator Light- Heating Element On, Indicator Light- Hot Surface Indicator Light, Radiant, Unit can be installed over a Wall Oven, Warming Zone

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                                                      Number of Elements

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                                                      5 element

                                                      5 element

                                                      4 element

                                                      Control Location

                                                      Cluster, Front

                                                      Right

                                                      Front

                                                      Front