This was purchased for my kids, 9 and 12 years old. We picked it up from Home Depot, it arrived 2 weeks from the purchase date. It came in a large box, the size of the backboard. It was well packed and all pieces were nicely packed in bags that correlated with the steps to assemble it. Although my husband put it together, I would say it was easy considering it did have many little pieces. It took him 2 hours 45 minutes, as he took his time. Pay attention to the placing of the pre-drilled holes on all the poles, we made one mistake and had to disassemble a small part but it was not a huge setback. If you do wish to move the goal around I would recommend two people to be safe. It is easy to adjust the height. Overall, good purchase for the money.
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Recommended
Jun 16, 2020
Great system with excellent customer support and warranty!
Works great! Easy setup with great instructions, real quite back board, no rattles and feels real sturdy on miss shots. Had an minor issue and contacted customer support and without hesitation, looked after my inquiry. Thanks Lifetime!
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Verified Purchase
Customer review from lifetime.com
Mar 31, 2020
Nice product
Bought this for the grandkids during these boring times (covid 19) to give them a reason to go outside. Seems to be working. They do some homework and when they need a break go out and shoot some hoops.
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Verified Purchase
Customer review from lifetime.com
Jan 11, 2018
Purchased this basketball goal for my grandsons for Christmas. I had a friend assemble it single-...
Purchased this basketball goal for my grandsons for Christmas. I had a friend assemble it single-handedly in about 4 hours with no problems. It is well made and looks like it will last. The height is adjustable so it will grow with the boys. They love it!
by
Verified Purchase
Recommended
Apr 10, 2023
Excellent product and customer service!
I just purchased a portable basketball hoop. Went together relatively easily and just had one of the net hooks on the rim break off. Just one call and a replacement rim is on its way!
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Verified Purchase
Customer review from lifetime.com
Jan 7, 2023
Excellent warranty service
Recently bought the 50" portable adjustable basketball hoop system - excellent. Unfortunately the backboard was separated from the frame on delivery. Laryn understood the issue, and processed a replacement quickly with friendly service. Many thanks!
by
Verified Purchase
Customer review from lifetime.com
Aug 16, 2022
Superior Customer Support!!
I really did not expect the level of support I received from Lifetime. In this day and age, it unfortunately feels the customer is on his own if something goes wrong after the sale. This is definitely not the case with Lifetime! I got an immediate response and am 100% satisfied with the results. Thank you!!
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Verified Purchase
Customer review from lifetime.com
Dec 22, 2021
Great!
Daniela was so kind and easy to work with. Would definitely order from this company again!
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Verified Purchase
Customer review from lifetime.com
Oct 14, 2021
Great Agent!
The young woman I spoke with from Utah was absolutely outstanding. Please hire more people like her!
by
Verified Purchase
Customer review from lifetime.com
Aug 26, 2021
Quick reply
I contact your office concerning a missing part and they responded quickly
by
Verified Purchase
Customer review from lifetime.com
May 18, 2021
Perfect
Thank you
by
Verified Purchase
Customer review from lifetime.com
May 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
May 10, 2021
Great service
We got it as a gift during g Christmas and we just started to put it together and we had 2 of the same parts so called and it took few min to get it all fixed and a new part on its way to us with out a charge
Awesome customer service Tressa was great!!!
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Verified Purchase
Customer review from lifetime.com
Apr 10, 2021
Missing parts
I purchased a lifetime basketball system from a wholesale company. It was missing two (2) parts. I called up lifetime customer service that was provided and they quickly asked for the model and placed the order to ship what I needed free of charge. Friendly and courteous. I'm just waiting til it gets here so we can enjoy an awesome product.
by
Verified Purchase
Customer review from lifetime.com
Apr 3, 2021
Lost pieces
I've lost the plug in the base of the basket and Emily send some newone to me.
by
Verified Purchase
Customer review from lifetime.com
Mar 13, 2021
Awesome customer service
A wind storm damaged our hoop. They sent us replacements no charge.
by
Verified Purchase
Customer review from lifetime.com
Dec 30, 2020
Easy to built
My kids got this Basketball court for Christmas. They love it! Thank you Lifetime Products.
by
Verified Purchase
Customer review from lifetime.com
Dec 13, 2020
Ot was a absolute
Surprise for my son. He loved it!!!...
Ot was a absolute
Surprise for my son. He loved it!!!
by
Verified Purchase
Nov 13, 2020
Painfully hard to put together. One screw was missing...
Painfully hard to put together. One screw was missing - another broke off in the hoop. It has left for a shaky system.
by
Verified Purchase
Oct 29, 2020
Needed parts for my Lifetime Basketball Goal
Lost a few parts so called customer service and got what I needed with no problem! Great customer service agent!!!!
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Verified Purchase
Customer review from lifetime.com
Oct 9, 2020
Good product, Reasonable Price....
Good product, Reasonable Price.
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Verified Purchase
Sep 21, 2020
Well built, looks good product
Bought about 1 week ago and it’s a lot better than previous basketball system we had. Instructions were very clear and easy to follow. Adjustable height system is easy to change. Recommended fill for the base is sand but fill hole is far too small (less than 1” inch). With 375 lbs to fill this took about 1 day. Overall happy with the purchase though.
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Customer review from lifetime.com
Aug 25, 2020
by
Verified Purchase
Aug 25, 2020
Great basketball hoop...
Great basketball hoop
by
Verified Purchase
Aug 17, 2020
Excellent customer service for basketball net
Excellent customer service.
by
Verified Purchase
Customer review from lifetime.com
Aug 15, 2020
Not the easiest thing to put together but with two...
Not the easiest thing to put together but with two people, you can get it done in a half a day. It's aesthetically pleasing, but more importantly my nine-year-old is in love.
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Verified Purchase
Aug 1, 2020
Defective handle! Won’t stay lock. When position into place. Spring...
Defective handle! Won’t stay lock. When position into place. Spring keeps coming off? For the price I paid !!! Not happy at all!
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Verified Purchase
Jul 21, 2020
A little complicated to put together...
A little complicated to put together
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Verified Purchase
Jul 7, 2020
We purchased this for our kids. Perfect for recreational...
We purchased this for our kids. Perfect for recreational play. It took almost 3 hours to assemble, however, we took our time and followed the directions and had no problems. It adjusts easily in 6 inch increments from 8-10 feet. The pole and goal are heavy and securing the base is very important. 2 people can easily move the goal using the wheels on the base.
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Verified Purchase
Jun 24, 2020
As expected, had one like this before that lasted for...
As expected, had one like this before that lasted for years. Very sturdy.