Customer Reviews for MOEN Attract with Magnetix 6-Spray Single Wall Mount 5.5 in. Handheld Adjustable Shower Head in Spot Resist Brushed Nickel

Thank you so much Erin for the feedback you posted on the website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Attract with Magnetix 6-Spray Single Wall Mount 5.5 in. Handheld Adjustable Shower Head in Chrome includes a limited lifetime warranty. If your handheld holder has broken, please contact Moen directly for replacement parts free of charge at 800-289-6636. Our business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

Hello Beachie and thank you for your feedback on the Home Depot website. We do appreciate your business and we regret our Moen Attract with Magnetix 6-Spray Single Wall Mount 5.5 in. Handheld Adjustable Shower Head in Spot Resist Brushed Nickel did not meet your expectations. The hose of the handheld showerhead will require clearance from the shower wall for the handheld to stay secure to the magnetic dock. Should you require any warranty or pre-purchase assistance, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.

Thank you Craig so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Attract with Magnetix 6-Spray Single Wall Mount 5.5 in. Handheld Adjustable Shower Head in Spot Resist Brushed Nickel includes a warranty with purchase. If this product is overtightened, then the handheld bracket can crack. Moen recommends you to hand tighten the handheld bracket and then use pliers for a ¼ turn. For warranty assistance in replacing the cracked handheld bracket, please contact Moen directly at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday EST.

Hello DAWN and thank you for the feedback you posted on the Home Depot website regarding the Moen Attract with Magnetix 6-Spray Single Wall Mount Hand Held Adjustable Shower Head. We are sorry to hear that the material makeup of the shower head is not what you expected and is leaking. This is backed by a limited lifetime warranty. Our specially trained Product Specialists are available for further technical/warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Thank you BIRDFEEDER so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Attract with Magnetix 6-Spray Single Wall Mount 5.5 in. Handheld Adjustable Shower Head in Spot Resist Brushed Nickel does not control your water temperature or water volume. The main handle in your shower controls the water pressure and temperature. If you have any questions regarding this handheld, please contact Moen directly at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

Hello VICTORIA and thank you for the feedback you posted on the Home Depot website about your Moen Attract with Magnetix 6-Spray Single Wall Mount 5.5 in. Handheld Adjustable Shower Head in Chrome. The Moen Attract with Magnetix 6-Spray Single Wall Mount 5.5 in. Handheld Adjustable Shower Head in Chrome comes with a handshower that has a water saving maximum flow rate of 1.75 gallons per minute at 80 PSI. The Moen Attract with Magnetix 6-Spray Single Wall Mount 5.5 in. Handheld Adjustable Shower Head in Chrome has been thoughtfully designed, manufactured under strict quality guidelines for reliable performance/excellent value and is backed by our lifetime limited warranty to the original product purchaser. We are sorry to hear that the Moen Attract with Magnetix 6-Spray Single Wall Mount 5.5 in. Handheld Adjustable Shower Head in Chrome did not meet your expectations. Should you require installation, technical or warranty assistance, please call us at 1-800-289-6636. We are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.