Customer Reviews for MOEN Host Series 3/4-HP Continuous Feed Space Saving Garbage Disposal with Sound Reduction and Fast Track Installation

Hello MICHAEL and thank you for the feedback you posted on the Home Depot website regarding the Moen Prep Series ½ HP Continuous Feed Garbage Disposal. We are sorry to hear that the disposal is louder than anticipated and was returned. This disposal does have SoundShield technology which provides sound-deadening insulation. Our Product Specialists are available for further technical/warranty assistance if ever needed. We can be reached at 1-800-289-6636 Monday through Friday from 8:00 am – 7:00 pm Eastern Time. We hope you will give Moen a try in the future.

Hello CHEVA and thank you for the feedback you posted on the Home Depot website regarding the Moen Host Series ¾ HP Continuous Feed Space Saving Garbage Disposal. Our Product Specialists are available for technical/warranty assistance if ever needed. We can be reached at 1-800-289-6636 Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello Cindy and thank you for the feedback you posted on the Home Depot website regarding the Moen Prep Series ½ HP Continuous Feed Garbage Disposal. Our Product Specialists are available for further technical/warranty assistance if ever needed. We can be reached at 1-800-289-6636 Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello MelodyW and thank you for your interest in Moen products. The Moen Host Series 3/4-HP Continuous Feed Space Saving Garbage Disposal with Sound Reduction and Fast Track Installation conditions will influence the noise level of the installed disposal. Because of this, perceived noise levels will vary. If this product is having a hard time breaking down soft foods, please contact Moen directly for troubleshooting at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

Hello RoCo and thank you for your feedback on Home Depot website. We do appreciate your business and we regret our Moen Host Series 3/4-HP Continuous Feed Space Saving Garbage Disposal with Sound Reduction and Fast Track Installation did not meet your expectations. The noise level of the installed disposal will be influenced by installation conditions. Because of this, perceived noise levels will vary. The Silencer Technology on the EX75C is an insulation technology that reduces the sound output during operation. When the disposal starts, the impellers will swing into position to guide the food to the grind ring. When they hit the grind ring, you hear this noise. The Moen garbage disposals do not require a tool to clear a jam. Once the power is off inserting a wooden spoon into the disposal up against a swivel impeller and begin to push. The motion of pushing the swivel impeller should allow the entire turntable to be rotated manually. Continue this rotation until you can rotate the turntable clockwise or counterclockwise a full revolution insuring it has released and unjammed. Should you require any warranty or pre-purchase assistance, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.

Hello Kjkj and thank you for the feedback you posted on the Moen website. We are sorry to hear that the EX50C Prep Series 1/2 HP Continuous Feed Garbage Disposal with Sound Reduction and Fast Track Installation was leaking, but are pleased to hear you contacted us directly for warranty assistance. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.