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Customer Reviews for MOEN Host Series 3/4 HP Space Saving Continuous Feed Garbage Disposal with Sound Reduction and Universal Mount

Internet #206577640

Model #GXS75C

Store SKU #1001619278

  • Compact size and pre-installed powercord equals easy installation
  • Mounting system fits most existing mounts, including competitors'
  • 10-year limited warranty with in-home service

Customer Reviews

  • 4.4
    out of 2,971 reviews
  • 82% recommend this product
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Showing 1-30 of 2,971 reviews
Disappointed Performance
We bought this as a replacement for an inSinkErator because it was more compact. This 1HP unit would just never pulverize the food material and constantly plugs up the drain line. It worked ok for small food scraps, but couldn’t handle an orange peel. We are going back to inSinkErator
by
Response from Moen Plus SupportJan 23, 2024
Hello JimP and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Moen GX100C Chef Series 1 HP Continuous Feed Garbage Disposal with Sound Reduction and Universal Mount did not meet your expectations. We are sorry you decided to return this product and we hope you will give us a try again in the future. Our Product Specialists are available for technical/warranty assistance. We can be reached at 1-800-289-6636 Monday through Friday from 8:00 am - 7:00 pm (EST). Moen
    1 found this review helpful
    Easy to install with simple instructions. Works well and highly recommend for the price. Small size and lots more room under the sink.
    by
    • Verified Purchase
    5 months
    Lasted 5 months - dont buy this priduct. Save your money
    by
    Response from Moen Plus SupportNov 5, 2023
    Thank you danb so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Prep Series 1/2 HP Continuous Feed Garbage Disposal with Power Cord and Universal Mount includes a warranty with purchase, please contact Moen directly for any issues with this product at 800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday Eastern Time. Moen
      • Recommended
      1 found this review helpful
      Galvanized Components = Short Life
      Mine has been in use for about 3.75 years now. About 6 months ago, it started jamming up. At this point, when it did work, it would whine and run roughly. After looking inside the drain cavity, I noticed that it was extremely rusted. It has since gotten to the point where it will not work at all. This one only came with a 3-year warranty when I bought it, so Moen will not replace it. Spend the extra money on one with Stainless components. Do not buy this garbage.
      by
      Response from Moen Plus SupportSep 8, 2023
      Thank you Edwin so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Prep Series 1/2 HP Continuous Feed Garbage Disposal with Power Cord and Universal Mount includes a 5-year warranty with Moen. Please contact Moen directly for further assistance at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday. Moen
        7 found this review helpful
        A REAL POWERHOUSE!
        I LOVE THIS DISPOSER. IT HAS EVERYTHING I DESIRE BUT I LOVE THE RUBBER SINK GAURD...WATER FLOWS IN ALL DIRECTIONS KEEPING THE UNIT LITERALLY SPOTLESS AND THERE IS ZERO FOUL SMELLS
        by
          • Recommended
          great unit for the money
          just bought it few days ago, and im loving it, much quieter than the old unit, works like a gem, im happy with the unit Moen sure knows how to make quality items
          by
            • Recommended
            Easy to install.
            We immediately could tell the difference in quality as soon as we started using it. It is well engineered and very well thought out. I’m so glad my wife picked this one.
            by
              • Recommended
              Save Your Money - Buy Something Else
              Moen should not be making Garbage Disposals. Read the other 1-star reviewers - we all have the same issue. The garbage disposal is garbage. After 18-months low use, like I don't grind up banana peels and melon rinds, this disposal made a funny noise and then it stopped working. You get what you pay for, the Moen disposal doesn't last 2 years. Despite their claim of a 5 year warranty, they won't warranty if it jams. Once it jams, the motor burns out. It fails the very purpose it is meant to do.
              by
              Response from Moen Plus SupportMar 21, 2023
              Hello Justin and thank you for the feedback you posted on the Home Depot website about the Prep Series 1/2 HP Continuous Feed Garbage Disposal with Power Cord and Universal Mount. The installation instructions included with the Moen Prep Series 1/2 HP Continuous Feed Garbage Disposal with Power Cord and Universal Mount suggests using a long wooden object, such as a wooden spoon, to unjam the disposal. We also have a Moen Garbage Disposal Unjamming Wrench available for purchase, part number 1037. This non-warranty part/tool is not included with the purchase of a new Moen disposal. As the original purchaser of the disposal you can contact Moen directly under the product 5 year limited warranty. Our product specialists would be happy to troubleshoot the jamming issues with you and we would work with you to find a satisfactory warranty resolution. Our Product Specialists can be reached at 1-800-289-6636 and they are currently available Monday through Friday from 8:00 am - 7:00 pm Eastern Time. Moen
                4 found this review helpful
                Don't Recommend
                I purchased the GXP50C in July 2021. Installed by my plumber September 2021. I am a light user of grinding food prep and waste, as our city allows food composting in our yard waste bins. I use the disposal only to clear drain after rinsing dishes. The disposal burnt out after 18-months of light use. Moen does not warranty a jammed disposal. So when it jams and you try to reset, and it still is jammed then the motor will burn out. So basically there isn’t any warranty. Buyer beware.
                by
                Response from Moen Plus SupportMar 17, 2023
                Hello CompostGal and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that your MOEN Prep Series 1/2 HP Continuous Feed Garbage Disposal with Power Cord and Universal Mount is experiencing an issue with the motor. All types of food waste can be put down your disposal such as vegetable peels, fibrous materials, small bones, fruit pits, etc. Make sure when you do grind materials that you run a generous flow of water down the sink drain while the unit runs. Our specially trained Product Specialists are available via our Helpline for technical installation assistance and would have been happy to assist you with the operation of your disposal. Should you require any warranty or pre-purchase assistance, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Monday through Friday Eastern Time. Should you require any warranty or pre-purchase assistance, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday. Moen
                  5 found this review helpful
                  Worst garbage disposal I've ever had
                  This thing is brand new, and was installed by my contractor. It vibrates like crazy, and water slows it down. Water. I hate to know if I actually use it for its intended purpose, will it even have enough power to grind up some small stuff? I don't recommend this product to anyone, and I will likely be removing it and replacing it with a better product.
                  by
                  Response from Moen Plus SupportMar 1, 2023
                  Hello Phil and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the GXP50C Prep Series 1/2 HP Continuous Feed Garbage Disposal with Power Cord and Universal Mount did not meet your expectations. Due to the powerful vortex motor and torque this disposal deliveries you may experience a louder noise if the disposal is being run without food. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
                    3 found this review helpful
                    So far, no issues whatsoever
                    For the price it’s a very good option for a half horse unit
                    by
                    • Verified Purchase
                    Great disposal
                    Had to buy it since first one wasn’t installed right. Only 5 years old.
                    by
                      • Recommended
                      Powerful and quiet
                      Love our new Moen garbage disposal. Was easy to install and we're happy with it.
                      by
                        • Recommended
                        Garbage Disposal
                        I purchased this online and it received it within 48hrs. Once received: The instructions as well as an online video was all I needed to install. I am a mom of (3) young girls under the age of 10, and time is something I don’t always have a lot of. I couldn’t believe how quick and easy it was to install; and how quiet the disposal is compared to my previous model. Thank you for the wonderful product!
                        by
                          • Recommended
                          They have poor warranty
                          We bought this in 2018 with a 7 year warranty. We left for a 5 month trip, came home frozen up, can't break it loose. There is no slot for a allen wrench that most have to break it loose. Contacted Moen they said to bad you now need to buy a new one. We never buy this brand again
                          by
                          Response from Moen Plus SupportSep 2, 2022
                          Hello Stanferd98 and thank you for your feedback on Home Depot website. The Moen Prep Series 1/2 HP Continuous Feed Garbage Disposal with Power Cord and Universal Mount disposal does not require an allen wrench to be used under the sink to clearing a jam. Once the power is off insert a wooden spoon into the disposal up against a swivel impeller and begin to push. The motion of pushing the swivel impeller should allow the entire turntable to be rotated manually. Continue this rotation until you are able to rotate the turntable clockwise or counter-clockwise a full revolution insuring it has released and unjammed. If you are unable to clear the jam please contact Moen directly under the products 5 year limited warranty. Moen’s Consumer Services department is here to provide assistance and we would be delighted to work with you to address the issue you described. Please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday. Moen
                            3 found this review helpful
                            Excellent
                            Excellent unit equipment
                            by
                            • Verified Purchase
                            • Recommended
                            2 found this review helpful
                            Advertising is correct
                            Coorect description in text
                            by
                            • Verified Purchase
                            • Recommended
                            1 found this review helpful
                            Rusts inside a freezes after 2.5 years
                            My disposal unit froze entirely. Dismantled the unit to find it is made of mild steel components that rust until it freezes. The cylinder wall that the disk spins against is very rusted on my 2.5 year old unit. Do not buy this product or Moen disposals!
                            by
                            Response from Moen Plus SupportJan 6, 2022
                            Hello and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the GXP50C Prep Series 1/2 HP Continuous Feed Garbage Disposal with Power Cord and Universal Mount did not meet your expectations. Our product specialists would be happy to troubleshoot the issue and work with you to find a satisfactory warranty resolution. Please contact us at 1-800-289-6636; we are currently available Monday through Friday from 8:00 am - 7:00 pm (EST). Moen
                              9 found this review helpful
                              Easy installation
                              Garbage disposal was a breeze to install. Chose this one because it already had a power cord.
                              by
                                • Recommended
                                1 found this review helpful
                                Great for home kitchen
                                It was my first time buying/installing a garbage disposal and I must say it is one of the easiest things to do. I had a badger 500 that started leaking and I simply unhooked that, and installed this one in it's place. all the plumbing hookups and sink mount is the exact same as the badger 500 so I didn't have to replace/modify anything. Remember to punch out the dishwasher hose plug from the unit if you are hooking up a dishwasher drain to it!! I did not do that (first time install) and my overflow started spewing out the dishwasher grey water. Lesson learned ... read the manual when installing. However the manufacturer can easily apply a red sticker to the dishwasher plug area warning users to remove the plug if hooking up the hose, as the plug is recessed and not noticeable. Pros: - Compact Design - Plug and Play with badger 500 - 5 year warranty - Comes with power cord - Comes with drain pipe elbow Cons: - A bit noisier than the badger 500 - Does not come with the tool to remove/install the unit onto the sink flange - Stock splashguard is very closed off and does not allow water from sink to go into the unit readily and starts backing up the water. I replaced the stock splashguard with the badger 500 splashguard with no issues. Tip: - Write the install date on the unit somewhere with a bright marker and the warranty length so that you don't forge those important details
                                by
                                  • Recommended
                                  14 found this review helpful
                                  Great garbage disposal
                                  The Moen Host series Garbage disposal is a nice product. The installation is straight forward. The installation instructions are easy to follow. The unit works well and it's not too loud. All the hardware is included for installation. It is as described and functions really well for disposing of food items. The power cord comes attached but it has optional instructions for hardwire.
                                  by
                                    • Recommended
                                    Excellent Function, Easy Install
                                    This is exactly what I needed to replace my 30-year old off-brand disposal that had rusted through and was leaking. Install was pleasantly easy, especially after watching the short video. It took me longer to clean out the years of gunk in the outflow pipes than it did to remove the old and install the new. Not whisper quiet, but also not exceptionally noisy. And definitely works great!
                                    by
                                      • Recommended
                                      1 found this review helpful
                                      Quite easily assembled. Universal mount can use old flange to sink or all included parts to rep...
                                      Quite easily assembled. Universal mount can use old flange to sink or all included parts to replace with sink flange if needed. Easy to hard wire or included (connected) 110 volt household plug if you have proper GFCI outlet ready? Just Do it.
                                      by
                                      • DIY
                                      • Verified Purchase
                                      • Recommended
                                      2 found this review helpful
                                      Easy install works great
                                      Easy install works great. Best deal when factoring in warranty.
                                      by
                                        • Recommended
                                        Rusted with 2 years
                                        How is this piece of crap rated so high? Convinced these are fake reviews because mine stopped working within 2 years. It rusted so bad that the blades couldn't even turn without killing the motor. I literally babied this thing and it rusted so fast. You do know that garbage disposals tend to have water near them right?? Also home depot said they couldn't take it back and that I would have to contact Moen so don't expect home depot to help you when it breaks
                                        by
                                        Response from MoenSep 8, 2020
                                        Hello Daniel we are sorry to hear your Moen Prep Series 1/2 HP Continuous Feed Garbage Disposal with Power Cord and Universal Mount has rusted for you. What you described is not consistent with the quality we strive to provide. The issue described in your review would have been best handled under Moen’s Warranty. As the original purchaser of the Moen Prep garbage disposal, you can contact Moen directly under the product’s 5 year Limited Warranty. We would be delighted to troubleshoot the issue and present you with warranty options to quickly resolve the matter. Should you require any warranty or pre-purchase assistance, please feel free to call us at 800-289-6636. Our business hours are 9:00 a.m.-5:30 p.m. Eastern Time Monday through Friday. Moen
                                          12 found this review helpful
                                          Awesome
                                          Super easy to install, only took 30 minutes. Took me longer to uninstall my old garbage disposal. Love the unit, much quiet than our old disposal. Very satisfied would definitely recommend.
                                          by
                                            • Recommended
                                            This little unit is powerful! Like the slim down case and was Easy install. Good starter project ...
                                            This little unit is powerful! Like the slim down case and was Easy install. Good starter project for novelist like myself. A good confidence builder to bigger projects.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            I haven’t used it but it is smaller than the old one and that is why I like it.
                                            I haven’t used it but it is smaller than the old one and that is why I like it.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Easy to install, works beautifully, is very quiet
                                            I bought this and installed it the same day. The installation video is excellent. Now that it is in, it works perfectly. It’s nice to have 3/4 hp run so quietly without any vibration.
                                            by
                                              • Recommended
                                              Very easy to install. Nice compact size, doesn’t take up...
                                              Very easy to install. Nice compact size, doesn’t take up a lot of space. Super quiet. Replaced with an 18yr old disposal and this one is so quiet compared with the old one.
                                              by
                                              • Verified Purchase
                                              3 found this review helpful
                                              Showing 1-30 of 2,971 reviews

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                                              Power Cord Included

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